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Longo Lexus

El Monte, CA

4.9
2,057 Reviews
Call Dealership (626) 652-3381
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3530 Peck Rd

El Monte, CA

91731

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2,057 Reviews of Longo Lexus

July 24, 2022

Longo Lexus is the best! Jim Palmer is always professional, courteous, and does the job right👍 Thanks Jim More

by ldabuni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Palmer, Francis Saldana, David Parada
Report | Print
Jul 25, 2022 -

Longo Lexus responded

We're honored to serve you and please hurry back- Team Longo

July 24, 2022

Amazing 24 hour turnaround service. Courteous, great communication. Thank you for the TLC!!! Thank you!!! More

by Thomas Maguire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris McCarty
Report | Print
Jul 25, 2022 -

Longo Lexus responded

Thank you Mr. Maguire for being the most important part of our business and hurry back - Team Longo

July 24, 2022

Very oriented employees and clean , organize waiting area. Waiting time with my service very good. More

by Jrpbriones
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jackelyne Martinez
Report | Print
Jul 25, 2022 -

Longo Lexus responded

Thank you for taking time out of your day to share with others about your svc visit to Longo Lexus - We're honored to serve you!

July 23, 2022

Great service always professional. They service my car quickly and haven’t had any issues More

by Mishtorres1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Report | Print
Jul 25, 2022 -

Longo Lexus responded

Thank you for all the trust you have in our company - Team Longo

July 22, 2022

The service was amazing. The people were so kind and so efficient. I walked away with such a good feeling. More

by Mitzi
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Yang
Report | Print
Jul 22, 2022 -

Longo Lexus responded

What a great way to end our week @ Longo Lexus- Thank you for the shout out and make sure you hurry back

July 21, 2022

Longo Lexus employees are top notch! They help you with anything and everything when arriving! I’ll come back again in the near future. Thank you for all your help! More

by GoGo Lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Front desk cashier and salesman if I need any info for future Lexus , Jackelyne Martinez
Report | Print
Jul 21, 2022 -

GoGo Lexus responded

If your near Longo Lexus in EL Monte stop by and get your vehicle serviced and chat with a salesperson.

July 19, 2022

Great customer service. The service advisor was pleasant to work with and keeps you posted on your vehicle. The service maintenance was completed timely. More

by karinaho
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Report | Print
Jul 19, 2022 -

Longo Lexus responded

Thank you for entrusting the service team @ Longo Lexus with your servicing needs. Hurry back!

July 19, 2022

Beau the dealership helped me. He was helpful and cared about the customers needs. However the rental car office charged me for gas and mileage that were unfounded. I called and More

by DDD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Report | Print
Jul 19, 2022 -

Longo Lexus responded

Thank you for talking with our Service Manager, Daniel Castaneda today about the loan car and how each vehicle is equipped with "connected car" that communicates from vehicle to our system of the fuel | mileage that was used. We appreciate you sharing your viewpoint and allowing us this opportunity to review and respond. Team Longo

July 19, 2022

Excellent service at Longo. Professional, courteous staff. Man Wong is a pleasure to work with. More

by tjmendez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Receptionist who made my appointment was excellent., Man Wong
Report | Print
Jul 19, 2022 -

Longo Lexus responded

Thank you for your post on DealerRater - Team Longo

July 17, 2022

Had an appointment and the staff was super friendly. Service on my car was fast. More

by Gloria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Report | Print
Jul 18, 2022 -

Longo Lexus responded

We're honored to serve you Ms. Gloria and please hurry back - Team Longo

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