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Longo Lexus

El Monte, CA

4.9
2,056 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,056 Reviews of Longo Lexus

July 15, 2022

Longo Lexus have very good service. The representative Rene gave me good advice, the price is reasonable. The waiting room is comfortable. More

by Emily.kwee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Reynoso
Jul 15, 2022 -

Longo Lexus responded

Thank you for the kind posting on DealerRater - we're honored to serve you - Team Longo

July 15, 2022

Longo Lexus always provides excellent customer service to their guest. I recently needed 20k service done on my UX Lexus, so grateful that service advisor David Parada was able to Accommodate me with a last More

by Denise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Parada
Jul 15, 2022 -

Longo Lexus responded

Thank you Denise for being the most important part of our business - have a great weekend and hurry back - Team Longo

July 14, 2022

WOW! ! My first service and it could not have been smoother! Everyone I came in contact with was fantastic! Jim Palmer was great, and a special shout out t More

by Adrienne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James in Loaner Dept, Jim Palmer
Jul 14, 2022 -

Longo Lexus responded

From all of us @ Longo Lexus, we never want you going anywhere else for your servicing needs. Welcome to the Longo family and have a wonderful rest of the week.

July 14, 2022

Very thorough on my maintenance without overselling and even managed to get me a loaner vehicle even though they were fully booked. More

by Willee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Ho
Jul 14, 2022 -

Longo Lexus responded

Thank you for entrusting Longo Lexus with your servicing needs - have a wonderful weekend and hurry back

July 13, 2022

Thank you so much job well done i appreciate it thanks to kelly Yang and to management More

by Emmanuelpadua
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Jul 13, 2022 -

Longo Lexus responded

We're honored to serve you - Team Longo

July 12, 2022

Excellent, fast service. They offer coupons and are less expensive than other dealers in So Cal. Highly recommend. They are alway professional and make me feel comfortable wh More

by Inez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackelyne Martinez
Jul 12, 2022 -

Longo Lexus responded

Thank you for entrusting the Svc team @ Longo Lexus and we're honored to serve you

July 12, 2022

No better service. Very accommodating. Waiting room was full of excellent treats & coffee. I’ve been to other dealers but Longo beats them all. More

by pow-pow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Jul 12, 2022 -

Longo Lexus responded

Thank you for the smile this posting has brought us @ Longo Lexus - we're honored to serve you and please hurry back

July 10, 2022

Robin is the best service representative I’ve ever dealt with. Everyone there is very helpful. I appreciate that they contact immediately when the car is ready. More

by Nani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Ho
Jul 11, 2022 -

Longo Lexus responded

We know you have many choices when selecting a servicing dealer and all of us @ Longo Lexus are honored to serve you - Make it a great day and hurry back

July 09, 2022

Always great, courteous service. On time with estimated time of completion and very friendly.o More

by Drumms5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy Ayala, Beau Ly
Jul 11, 2022 -

Longo Lexus responded

Thank you for the shout out on DealerRater and we're honored to serve you - Team Longo

July 09, 2022

John Yang is a great Service Manager. Very efficient process dropping off car and get the loaner car. More

by Petejones123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Yang
Jul 11, 2022 -

Longo Lexus responded

We're honored to serve you and please hurry back - Team Longo

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