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Longo Lexus

El Monte, CA

4.9
2,110 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,110 Reviews of Longo Lexus

July 12, 2022

Excellent, fast service. They offer coupons and are less expensive than other dealers in So Cal. Highly recommend. They are alway professional and make me feel comfortable wh More

by Inez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackelyne Martinez
Jul 12, 2022 -

Longo Lexus responded

Thank you for entrusting the Svc team @ Longo Lexus and we're honored to serve you

July 10, 2022

Robin is the best service representative I’ve ever dealt with. Everyone there is very helpful. I appreciate that they contact immediately when the car is ready. More

by Nani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Ho
Jul 11, 2022 -

Longo Lexus responded

We know you have many choices when selecting a servicing dealer and all of us @ Longo Lexus are honored to serve you - Make it a great day and hurry back

July 09, 2022

Always great, courteous service. On time with estimated time of completion and very friendly.o More

by Drumms5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy Ayala, Beau Ly
Jul 11, 2022 -

Longo Lexus responded

Thank you for the shout out on DealerRater and we're honored to serve you - Team Longo

July 09, 2022

John Yang is a great Service Manager. Very efficient process dropping off car and get the loaner car. More

by Petejones123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Yang
Jul 11, 2022 -

Longo Lexus responded

We're honored to serve you and please hurry back - Team Longo

July 08, 2022

Robin, he is a excellent services, I feel comfortable, no complain . Thank you so much More

by Margaret
Customer Service
Recommend Dealer
Yes
Employees Worked With
Robin
Jul 08, 2022 -

Longo Lexus responded

Thank you Ms. Margaret for the 5-star DealerRater posting - Team Longo

July 08, 2022

Excellent service. The service advisor explained very clear and friendly. The work was done professionally. Thanks! More

by pxblin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chico
Jul 08, 2022 -

Longo Lexus responded

Make sure you hurry back to Longo Lexus - Have a great weekend!

July 07, 2022

All of my problems were fixed. The free ride was very convenient. Many choices for complimentary beverages. Over all Longo Lexus is a five stars for me. More

by Hieng jung
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Jul 07, 2022 -

Longo Lexus responded

Thank you for your posting on DealerRater - Team Longo

Jul 09, 2022 -

Hieng jung responded

All of my problems were fixed. Thank you Longo Lexus.

July 07, 2022

When I arrive for my appointment, I am checked in immediately. My customer rep, Man Wong, informed me in detail of my work order. I had a cup of coffee a water and before I knew it my car was ready More

by Annette Rosario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Man Wong
Jul 08, 2022 -

Longo Lexus responded

What a great way to start our Friday @ Longo Lexus - Thank you Ms. Rosario for the kind posting about your svc visit @ Longo - Have a wonderful weekend and hurry back

July 07, 2022

Got a call from Tony M and he told us they had an RX450h in that we might like. Went in and the RX was in the color we wanted and all the features we were wanting. It was a great experience and the whole pr More

by grm1313
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Ngyuen, Tony Minarto
Jul 08, 2022 -

Longo Lexus responded

From all of us @ Longo Lexus - CONGRATULATIONS and delighted to read of the caring attention provided by Tony & Anthony. Enjoy what you drive and THANK YOU again, for being the most important part of our business - Team Longo

July 07, 2022

I bring my Lexus for maintaining service but they found timing liking and Rene try the best to explains to Lexus finance for loyalty clients and for covering the fix without charging when my Lexus guarante More

by hannahaphan
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rene Reynoso
Jul 07, 2022 -

Longo Lexus responded

From all of us @ Longo Lexus Svc Dept. we're honored to serve you and delighted to read of the caring attention provided by the team. Make it a great day

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