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Longo Lexus
El Monte, CA
2,048 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,048 Reviews of Longo Lexus
May 11, 2022
Service was excellent. They did the maintenance in a timely fashion and even went above and beyond by doing a beautiful hand wash since due to the bumper couldn’t go thru m They did the maintenance in a timely fashion and even went above and beyond by doing a beautiful hand wash since due to the bumper couldn’t go thru manually and even made the bumper flush again with the car. Very happy with the loaner, with Francis and the team. Thank you. Excellent job! More
by Cara
Employees Worked With
Jim Palmer, Francis Saldana, David Parada
May 08, 2022
As always, my Service Advisor Robin Ho, goes above & beyond with his Awesome Professionalism in his work & attention to detail. All the other Service Advisors should follow in his footsteps with his po beyond with his Awesome Professionalism in his work & attention to detail. All the other Service Advisors should follow in his footsteps with his positive attitude, excellent customer service & knowledge with his vehicles. Thank you very much, Robin Ho & Longo Lexus. I have been a loyal customer for over 7+ years. More
by Bruce Poon
Employees Worked With
Robin Ho
May 06, 2022
Very disappointed with the service manager they way my problem has been handle. I have come in 3 times with the same mechanical problem and nothing has been done. Therefore, I gotten an attorney to hand problem has been handle. I have come in 3 times with the same mechanical problem and nothing has been done. Therefore, I gotten an attorney to handle this matter. More
by Golfpar72
Employees Worked With
Jim Palmer
May 06, 2022
Great service! Constantly updates the progress and vehicle maintenance was completed ahead of time. My service advisor Beau was excellent Constantly updates the progress and vehicle maintenance was completed ahead of time. My service advisor Beau was excellent More
by Gary C
Employees Worked With
Beau Ly
