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Longo Lexus

El Monte, CA

4.9
2,109 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,109 Reviews of Longo Lexus

June 15, 2022

Longo has been servicing my Lexus vehicles for 20+ years. The service advisor that has been helping me for the last few years provides excellent support and knows my vehicles. Very reliable & trustworthy and More

by NoName
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Man Wong
Jun 15, 2022 -

NoName responded

Great Service Department

June 15, 2022

Angelica Ugalde, Internet Sales Manager, did an excellent job of ordering and keeping us updated on the delivery of my new 2022 Lexus NX 450h+! Rodrigo Castro, Delivery Specialist, spent all the time needed More

by tjpmyers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrigo Castro - Five Stars!!, Angelica Ugalde
Jun 15, 2022 -

Longo Lexus responded

THANK YOU * THANK YOU * THANK YOU for this amazing posting on DealerRater and boy did it ever make us smile @ Longo Lexus. We know you have many choices when selecting a brand | dealer and we're honored you've chosen Longo Lexus | Angelica | Rodrigo to handle your auto care needs. Please enjoy your BEAUTIFUL 2022 NX450H - it's beauty....

June 15, 2022

Excellent people, super good and fast service. Alonzo is always so kind and helpful. love this place. More

by dorabarraza33
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Jun 16, 2022 -

Longo Lexus responded

Thank you for the shout out on DealerRater and we're honored to have been chosen to handle your auto care needs. Hurry back - Team Longo

June 14, 2022

Able to meet all expectations. No need to follow up to make sure all concerns have been addressed. More

by jusntime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Jun 14, 2022 -

Longo Lexus responded

Thank you for the rating on DealerRater and entrusting the team @ Longo Lexus with your servicing needs

June 14, 2022

Beau is a good service consultant. Courteous and detailed. Staffs are efficient. Drinks and snacks helped the waiting period. More

by P Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Jun 14, 2022 -

Longo Lexus responded

Thank you for the shout out on DealerRater and everyone @ Longo Lexus says - HURRY BACK!!!!

June 14, 2022

Easy appointment process. Great service from the staff. Delivered car on time and completed all promised services. No issues. More

by Francisjharlow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Jun 15, 2022 -

Longo Lexus responded

From all of us @ Longo Lexus - we're honored to serve you and please hurry back

June 13, 2022

Very please with my sale man he was very helpful answer any question or concerns we had. Thank you am very happy with my Lexus More

by Iliana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Zhao
Jun 13, 2022 -

Longo Lexus responded

From all of us @ Longo Lexus - Enjoy what you drive and welcome to the Longo Family

June 13, 2022

Longo lexus had great customer service and would recommend to others. Reynoso was great with his knowledge. 👍 More

by dredog1224
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris McCarty, Sergio Orozco, Clem Cisneros, Rene Reynoso , Gerardo Ayala
Jun 13, 2022 -

Longo Lexus responded

Thank you for entrusting the team @ Longo Lexus with your auto care needs and hurry back

June 13, 2022

Man Wong always is an advocate for the customer. Reason I try to schedule with him More

by Paulcrea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Palmer, Man Wong, Edgar Anzaldo
Jun 13, 2022 -

Longo Lexus responded

We cannot wait to share this review with Man and the team @ Longo Lexus, we know it's going to make his day. We're honored to serve you and please hurry back!

June 12, 2022

Have been here for regular maintenance at the service department three times and they never disappoint. Staff always keeps you informed and updated. Easy to get in and out. More

by ams_csr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Rasmussen
Jun 13, 2022 -

Longo Lexus responded

Thank you for being the most important part of our business and hurry back - Team Longo

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