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Longo Lexus

El Monte, CA

4.9
2,116 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,116 Reviews of Longo Lexus

May 17, 2022

good service by van Phu. he handles a lot of the details for you. nice..... More

by Mr.Yang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Van Phu, Kelvin Huang
May 17, 2022 -

Longo Lexus responded

We're honored to serve you and please enjoy what you drive - Team Longo

May 16, 2022

Erik is very polite and nice. He explained very thorough and clear in answering my question. Assistant in transportation time was very punctual. Like the car wash very much. Very More

by Nickho875
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Rasmussen
May 16, 2022 -

Longo Lexus responded

We're honored to serve you and we never want you going anywhere else but Longo Lexus - Make it a great day and thanks for the shout out - Team Longo

May 16, 2022

Longo is exemplary when it comes to facilities and customer service. Once you arrive until the moment you pickup your car, you're met immediately by attentive service agents and treated with the utmos More

by Peter D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
May 16, 2022 -

Longo Lexus responded

Boy did this posting on DealerRater ever bring a smile to our faces @ Longo Lexus - Thank you Peter for entrusting the team to handle your auto care needs. We certainly couldn't agree with you more about Francis, he's certainly one of the many reasons why Longo is Longo. Make it a great day and THANK YOU again, for being the most important part of our business - Team Longo

May 15, 2022

Excellent first class service, friendly and professional. I have bought 2 cars here and plan on buying my 3rd!!! More

by drbyon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Morones
May 16, 2022 -

Longo Lexus responded

THANK YOU * THANK YOU * THANK YOU for entrusting Longo Lexus with your car care needs and welcome back. We're honored to serve you

May 15, 2022

Customer service is always superb-especially service advisor Francis! He listens and carefully explains what will take place and never any surprises. More

by DLaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
May 16, 2022 -

Longo Lexus responded

We wouldn't be a company without wonderful guests as yourself - Thank you for entrusting the Longo Lexus Svc team and hurry back

May 13, 2022

Longo Lexus is reliable. The staff is professional and premises are clean. I like that I can get a loaner car. More

by Katiefdarnell
Recommend Dealer
Yes
Employees Worked With
Daniel in the loaner car dept., Jim Palmer
May 13, 2022 -

Longo Lexus responded

Thank you for the shout out on DealerRater and please know how honored we are to serve you - Team Longo

May 12, 2022

Kelly Yang was fantastic! ! As well as everyone was very welcoming abd friendly! Thanks Kelly and the rest of the team! I love Longo Lexus!! The best!! Keep it up!! More

by Reeze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
May 13, 2022 -

Longo Lexus responded

Thank you for always entrusting the team @ Longo with your servicing needs. We certainly couldn't agree with you more about Kelly, he's one of the many reasons why Longo is Longo. Have a a great weekend - Team Longo

May 11, 2022

The place was very clean. The service was great. I was very happy with my time there. More

by Go hawks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Man Wong
May 11, 2022 -

Longo Lexus responded

We're honored to serve you and THANK YOU for being the most important part of our business - Hurry back - Team Longo

May 11, 2022

Service was excellent. They did the maintenance in a timely fashion and even went above and beyond by doing a beautiful hand wash since due to the bumper couldn’t go thru m More

by Cara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Palmer, Francis Saldana, David Parada
May 11, 2022 -

Longo Lexus responded

Thank you Cara for the kind posting on DealerRater and please know we wouldn't be the dealership we are today, without guests like you. Make it a great day and hurry back - Team Longo

May 11, 2022 -

Cara responded

Thank you!

May 10, 2022

Longo Lexus went above and beyond, very knowledgeable team. Impressed will recommend and keep returning More

by rocioayalacruz526
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
May 11, 2022 -

Longo Lexus responded

From all of us @ Longo Lexus - we're honored to serve you and we never want you going anywhere else but Longo - Make it a great day!

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