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Longo Lexus

El Monte, CA

4.9
2,066 Reviews
Call Dealership (626) 652-3381
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3530 Peck Rd

El Monte, CA

91731

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2,066 Reviews of Longo Lexus

March 29, 2022

They came with flatbed pick-up service. Friendly attendant who helped pick up my car and drop off a loaner. I recommend them without hesitation. More

by michaellouise20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Man Wong
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Mar 29, 2022 -

Longo Lexus responded

We're honored to serve you and THANK YOU for entrusting the team @ Longo Lexus with your servicing needs.

March 28, 2022

When I picked up the no service advisors were available to talk about the services More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Reynoso
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Mar 28, 2022 -

Longo Lexus responded

Please know your service consultant is always here to answer any of your question in-person, text mesg and or phone call. Please do not hesitate to contact Rene Reynoso, he's here to listen D: 626.580.6261 E: rene.reynoso@longolexus.com

March 27, 2022

My car was serviced in less time than scheduled. Francis Saldana is always professional, helpful, and knowledgeable. Longo is a great place for service. More

by medeegee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
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Mar 28, 2022 -

Longo Lexus responded

We never want you going anywhere else but Longo Lexus - We're honored to serve you and hurry back!

March 25, 2022

I love Longo Lexus. Robin Ho is the very best service consultant you could ever dream of having. Thank you so very much Robin for all of you excellent help. Nancy Kelly More

by Nanlkelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Ho
Report | Print
Mar 25, 2022 -

Longo Lexus responded

Thank you Ms. Kelly for all the trust you have in our company & team. Make it a great day and hurry back - Team Longo

March 25, 2022

It is so fast and efficiently. And worker so nice and worm. Make everything become a so perfect experience to me. Well done More

by Alvankc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo, Gerardo Ayala
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Mar 25, 2022 -

Longo Lexus responded

We're very honored to serve you - have a wonderful weekend and hurry back - Team Longo

March 25, 2022

Service is great, advisor is very knowledgeable and helpful and friendly. All information provided accordingly. More

by Lin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
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Mar 25, 2022 -

Longo Lexus responded

Thank you for the 5-star review on DealerRater - Team Longo

March 24, 2022

Fast, courteous on point service as usual! Great atmosphere and staff. 1 2 3 4 More

by sal.galluzzo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy Ayala, Jackelyne Martinez
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Mar 24, 2022 -

Longo Lexus responded

Thank you for entrusting the Service Team @ Longo Lexus

March 24, 2022

Rodolfo provided great customer service, which led to an awesome experience. I will continue to service at Longo Lexus. More

by ramiro87g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodolfo
Report | Print
Mar 24, 2022 -

Longo Lexus responded

We never want you going anywhere else but Longo Lexus for your vehicle needs. Make it a great day!

March 24, 2022

Customer service from the start you check in until you pick up your car is very accommodating, no hassel at all More

by Ben
Recommend Dealer
Yes
Employees Worked With
Rodolfo
Report | Print
Mar 24, 2022 -

Longo Lexus responded

Thank you for sharing your viewpoint on DealerRater and delighted to read of the caring attention provided by Rudy and the team @ Longo Lexus. Have a great weekend

March 24, 2022

I had a very comfortable time with your office. everyone friendly,professionally,thoughtful. Specially mrs Lew.thank you More

by Hideki kojima
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Lew
Report | Print
Mar 24, 2022 -

Longo Lexus responded

What a great way to begin our day @ Longo Lexus with such a kind message posted on DealerRater. Thank you for being the most important part of our business and hurry back. Team Longo

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