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Longo Lexus

El Monte, CA

4.9
2,417 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,417 Reviews of Longo Lexus

January 19, 2023

Very prompt and courteous. Dealt with Renee. He was very professional and met our needs for our 350 ES. More

by Djcw54
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rene Reynoso
Jan 19, 2023 -

Longo Lexus responded

Thank you for the rating & review - Team Longo

January 17, 2023

Satisfied with the service and the service desk employee was very friendly and courtesy thank you More

by Dee tran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Ho
Jan 17, 2023 -

Longo Lexus responded

Thank you for the rating and review - Team Longo

January 17, 2023

Great service with excellent staff willing to do anything possible for the customers. Well done! More

by gracelim82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Jan 17, 2023 -

Longo Lexus responded

Thank you for being the most important part of our business - Team Longo Lexus

January 16, 2023

Jackson the Tech person is awesome! He understood every single function of my Lexus NX350. Now I’m enjoying the function and the luxury of having a Lexus. More

by Rita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Le
Jan 16, 2023 -

Longo Lexus responded

Thank you Rita for the kind posting and the trust you have in our company | team - Have a great week and enjoy what you drive -Team Longo

January 15, 2023

Ray Huang was a phenomenal sales rep. We will continue to come back because Ray has set the standard for patience, service, and quality! From the initial contact, to throughout the proc More

by joncwng
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ray Huang
Jan 15, 2023 -

joncwng responded

Ray Huang was a phenomenal sales rep. We will continue to come back because Ray has set the standard for patience, service, and quality! From the initial contact, to throughout the process, to the follow up post-sale - everything was excellent! Overall, incredibly pleased and HAPPY we went with Longo Lexus.

Jan 16, 2023 -

Longo Lexus responded

We know you have many choices when selecting a brand | dealer and we're honored @ Longo Lexus Sls Dept to have been chosen to handle your auto care needs. Enjoy what you drive

January 14, 2023

Always receive great service. Jim provides excellent customer service!! Would recommend my friends and family t.. More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Jan 16, 2023 -

Longo Lexus responded

Thank you for your review and rating - Hurry back - Team Longo

January 13, 2023

Customer service is great. They listen to your concerns and go the extra mile to make you happy. More

by Mrivera2053
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Wareham, Beau Ly
Jan 13, 2023 -

Longo Lexus responded

Thank you for the review & rating - Have a great weekend - Team Longo

January 10, 2023

I want to say that I am thrilled with my new 2023 RX 350. I appreciate Tony’s enthusiasm. Never had the pleasure of meeting someone with such positive knowledge about their product. He did a great job. I a More

by Sgpfloss4ever
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Minarto
Jan 10, 2023 -

Longo Lexus responded

We appreciate the trust you have in our company (Longo Lexus) and team (Tony, Anthony and David). Make it a great day and please stay safe in this rain we're having in SOCAL

January 07, 2023

Michael Chico was friendly and incredibly helpful when explaining the maintenance services and costs, and updated me in a timely fashion throughout the day about my car. More

by Xie.gerry
Recommend Dealer
Yes
Employees Worked With
Michael Chico
Jan 09, 2023 -

Longo Lexus responded

Thank you Xie for the shout out on DealerRater and we will make sure Michael receives a copy of this posting, it's certainly going to make his day. Hurry back - Team Longo

January 04, 2023

Longo Lexus is the best dealership I’ve ever used. I’ve leased several cars from longo. More

by Phillip Rod
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Truong
Jan 05, 2023 -

Longo Lexus responded

Thank you for all your years of loyalty to our dealership and for being the most important part of our business - Team Longo

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