Longo Lexus

At first it seem like a long wait to see my Lexus advisor but checked in with me and updated me on my car’s progress and I felt like he had my back. He not only explained what was done but what will be done but checked in with me and updated me on my car’s progress and I felt like he had my back. He not only explained what was done but what will be done in the future. He was very very respectful and I like that in dealing with my car. More

Excellent service. Waiting is short. Representative is nice and very pleasant to talk to our concerned Waiting is short. Representative is nice and very pleasant to talk to our concerned More

Excellent service department! Efficient, Trustworthy and Very Competent!! They totally take care of you and your car! Efficient, Trustworthy and Very Competent!! They totally take care of you and your car! More

Keep up the good work. Service from scheduling the service , pick-up / delivery and actual service is exemplary. Service from scheduling the service , pick-up / delivery and actual service is exemplary. More

Great easy service as always. Stayed informed during my whole service. My car stayed for service and they provided a loaner! Thanks again Michael Chico! Stayed informed during my whole service. My car stayed for service and they provided a loaner! Thanks again Michael Chico! More

Beau Ly was very professional and got the job done. He listened to my requests and concerns with respect and understanding. He listened to my requests and concerns with respect and understanding. More

Excellent service! My car was ready before promised time. They also provided a loaner in no time. Service advisor was also awesome! Longo Lexus is truly unmatched. My car was ready before promised time. They also provided a loaner in no time. Service advisor was also awesome! Longo Lexus is truly unmatched. More

Service is amongst the front desk and service advisor is great. However, the technicians not so much. The technicians need to double check to make sure everything is complete sealed, tighten, and put back i great. However, the technicians not so much. The technicians need to double check to make sure everything is complete sealed, tighten, and put back in place under the hood. Loose pieces under the hood can be dangerous. Good thing I checked. More

It was a nice experience that went smoothly Everyone that attended to me was cordial. attended to me was cordial. More

Bought my IS from them. George provided a great deal. It's further out but they beat all the dealerships by my home. The Service department is awesome! Kelly is the best, I George provided a great deal. It's further out but they beat all the dealerships by my home. The Service department is awesome! Kelly is the best, I make a point to take in my car when he is there. More