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Longo Lexus

El Monte, CA

4.9
2,130 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,130 Reviews of Longo Lexus

April 15, 2022

Got my car serviced. Pretty seamless. Everything seem to be working fine. So far so good. More

by tmbnla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Apr 15, 2022 -

Longo Lexus responded

We're honored to serve you and Happy Easter - Team Longo

April 14, 2022

The staff and service counselor were very friendly and helpful. I was very happy with the contactless services. Very satisfied customer. More

by Diana Mayo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Parada, Rene Reynoso
Apr 14, 2022 -

Longo Lexus responded

We're honored to serve you - Team Longo

April 14, 2022

Great service, very courteous. Completed in less time than expected and sincerely appreciate how the waiting area is designed for remote work on a laptop. More

by edwinl22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackelyne Martinez
Apr 14, 2022 -

Longo Lexus responded

Thank you Edwin for being the most important part of our business. Team Longo

April 14, 2022

Service consultant Kelly Yang provided the repairs that was not done on 2 previous visits. Previous service consultants promised to order the parts for the repair and to give me a call when the parts arriv More

by cmicu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Apr 14, 2022 -

Longo Lexus responded

Thank you for not giving up on Longo and delighted Kelly Yang was able to assist you in your services. Your feedback has been shared with our Svc Mgmt team. Make it a great day - Team Longo

April 14, 2022

Excellent service both from the auto techs to the service reps, always on time and responsive. More

by Lv.ramirez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Man Wong
Apr 14, 2022 -

Longo Lexus responded

Thank you for the posting on DealerRater and know how honored we are to serve you - Team Longo

April 14, 2022

Employees are accommodating, and friendly . They will help you find the car that you want. Clean environment. Prices are cheaper than other dealer. More

by c.rafols
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackson Le
Apr 14, 2022 -

Longo Lexus responded

We're honored to serve you and enjoy what you drive - Team Longo

April 14, 2022

Excellent and reliable service with great loaner and car wash services. Greatly recommended . I love it. More

by bonnieyhuang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Apr 14, 2022 -

Longo Lexus responded

We're honored to serve you and have a wonderful rest of the week - Team Longo

April 12, 2022

Kelly Yang was wonderful. Great customer service and was very helpful of what my car needed servicing and fixed. He was very honest on what I needed to get fix now and what I More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Apr 13, 2022 -

Longo Lexus responded

Thank you for the smile this posting has brought us @ Longo Lexus - we're so honored to serve you - Make it a great day Lisa and hurry back - Team Longo

April 12, 2022

I am satisfied with Longo Lexus. It was a relatively good experience in this bad time. More

by Rabani Rabani.z
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George King
Apr 13, 2022 -

Longo Lexus responded

We're honored to serve you and welcome to the Longo Family

April 11, 2022

Excellent service- great communication with the service advisors with the work done of excellent quality in timely manner. Not the lowest price but fair for getting the work done correctly first time. More

by Linda R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackelyne Martinez
Apr 11, 2022 -

Longo Lexus responded

Thank you Linda for taking the time out of your day, to share your Longo Lexus Svc visit on DealerRater - Make it a great day and hurry back - Team Longo

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