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Longo Lexus

El Monte, CA

4.9
2,259 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,259 Reviews of Longo Lexus

July 19, 2022

Excellent service at Longo. Professional, courteous staff. Man Wong is a pleasure to work with. More

by tjmendez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Receptionist who made my appointment was excellent., Man Wong
Jul 19, 2022 -

Longo Lexus responded

Thank you for your post on DealerRater - Team Longo

July 17, 2022

Had an appointment and the staff was super friendly. Service on my car was fast. More

by Gloria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Jul 18, 2022 -

Longo Lexus responded

We're honored to serve you Ms. Gloria and please hurry back - Team Longo

July 16, 2022

Great service provided by Jose Mendoza, was really helpful answering my questions and showing every single feature in the car. More

by Javier Arias
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Mendoza
Jul 18, 2022 -

Longo Lexus responded

We know you have many choices when selecting a brand | dealer and we're honored you've chosen Longo Lexus | Jose to handle your auto care needs. Enjoy what you drive - Team Longo

July 15, 2022

Longo Lexus have very good service. The representative Rene gave me good advice, the price is reasonable. The waiting room is comfortable. More

by Emily.kwee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Reynoso
Jul 15, 2022 -

Longo Lexus responded

Thank you for the kind posting on DealerRater - we're honored to serve you - Team Longo

July 15, 2022

Longo Lexus always provides excellent customer service to their guest. I recently needed 20k service done on my UX Lexus, so grateful that service advisor David Parada was able to Accommodate me with a last More

by Denise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Parada
Jul 15, 2022 -

Longo Lexus responded

Thank you Denise for being the most important part of our business - have a great weekend and hurry back - Team Longo

July 14, 2022

WOW! ! My first service and it could not have been smoother! Everyone I came in contact with was fantastic! Jim Palmer was great, and a special shout out t More

by Adrienne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James in Loaner Dept, Jim Palmer
Jul 14, 2022 -

Longo Lexus responded

From all of us @ Longo Lexus, we never want you going anywhere else for your servicing needs. Welcome to the Longo family and have a wonderful rest of the week.

July 14, 2022

Very thorough on my maintenance without overselling and even managed to get me a loaner vehicle even though they were fully booked. More

by Willee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Ho
Jul 14, 2022 -

Longo Lexus responded

Thank you for entrusting Longo Lexus with your servicing needs - have a wonderful weekend and hurry back

July 13, 2022

Thank you so much job well done i appreciate it thanks to kelly Yang and to management More

by Emmanuelpadua
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Jul 13, 2022 -

Longo Lexus responded

We're honored to serve you - Team Longo

July 12, 2022

No better service. Very accommodating. Waiting room was full of excellent treats & coffee. I’ve been to other dealers but Longo beats them all. More

by pow-pow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Jul 12, 2022 -

Longo Lexus responded

Thank you for the smile this posting has brought us @ Longo Lexus - we're honored to serve you and please hurry back

July 12, 2022

Excellent, fast service. They offer coupons and are less expensive than other dealers in So Cal. Highly recommend. They are alway professional and make me feel comfortable wh More

by Inez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackelyne Martinez
Jul 12, 2022 -

Longo Lexus responded

Thank you for entrusting the Svc team @ Longo Lexus and we're honored to serve you

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