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Longo Lexus

El Monte, CA

4.9
2,218 Reviews
Call Dealership (626) 652-3381
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3530 Peck Rd

El Monte, CA

91731

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2,218 Reviews of Longo Lexus

March 14, 2022

It was a great service thanks to Michel chico very helpful I truly recomend Kongo lexus More

by jornelas52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chico
Report | Print
Mar 14, 2022 -

Longo Lexus responded

Please know how honored we are to serve you -Team Longo

March 14, 2022

Excellent sales, finance, and support staff. LINDA HUR and NURUL CHOUDHURY were awesome and provided onderful customer service. More

by ajwms
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LINDA HUR, NURUL CHOUDHURY
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Mar 14, 2022 -

Longo Lexus responded

We're so delighted to read of the caring attention both Linda and Nurul provided during your visit @ Longo Lexus. Enjoy what you drive and welcome to the Longo Family

March 13, 2022

The waiting area is clean and big which allows some distancing among customers. The employees are respectful and accommodating. More

by Pickle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Lorusso
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Mar 14, 2022 -

Longo Lexus responded

Thank you for all your acknowledgments and we're honored to serve you - Team Longo

Mar 15, 2022 -

Pickle responded

You are welcome. We'll be back next year.

March 13, 2022

The waiting room was big and comfortable, staff were courteous, the job got done sooner than expected. More

by abertset57
Customer Service
Recommend Dealer
Yes
Employees Worked With
Michael Chico
Report | Print
Mar 14, 2022 -

Longo Lexus responded

Thank you for the 5-Star posting about your service visit @ Longo Lexus - Have a great rest of the week and hurry back - Team Longo

March 13, 2022

Very comfortable waiting lounge for customers. The staff who assisted me is so helpful, friendly and accomodating. I remembered his name, Michael Chico More

by perks87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chico
Report | Print
Mar 14, 2022 -

Longo Lexus responded

THANK YOU * THANK YOU * THANK YOU for the kind posting on DealerRater and delighted to read of the caring attention provided by Michael and the team @ Longo Lexus

March 13, 2022

Dealership was great for maintenance. John was very helpful. Honest clear guy. He helped us with our rear tires which were bald More

by Anthony Russell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Yang
Report | Print
Mar 14, 2022 -

Longo Lexus responded

We're honored to serve you and have a wonderful rest of the week - Team Longo

March 13, 2022

We call upon Man Wong because he is responsive and get things taken care of quickly and efficiently. In addition, he is excellent with his follow up and help in answering our questions. The service depar More

by judgevperson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Man Wong
Report | Print
Mar 14, 2022 -

Longo Lexus responded

We know you have many choices when selecting a servicing dealer and we're all so honored to have been chosen to handle your auto care needs. Make it a great day and please hurry back

March 13, 2022

This dealership is the best in town , I will recommend to my friends and family More

by Kchoang74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Van Phu
Report | Print
Mar 14, 2022 -

Longo Lexus responded

Congratulations on the purchase of your beautiful Lexus from Longo Lexus. We're honored to serve you and please enjoy what you drive.

March 11, 2022

Beau Ly aka Bo is awesome and is always looking out for you and your car maintenance...good pointers! More

by Stan The Man
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Report | Print
Mar 11, 2022 -

Longo Lexus responded

Thank you for entrusting the team @ Longo Lexus Svc Dept with your auto care needs. Have a great weekend

March 11, 2022

A job well done. I am completely satisfied. Mr. Chico was superb, courteous and efficient. Thank you. More

by Hk.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chico
Report | Print
Mar 14, 2022 -

Longo Lexus responded

We're honored to serve you and make sure you hurry back - Team Longo

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