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Longo Lexus

El Monte, CA

4.9
2,218 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,218 Reviews of Longo Lexus

March 17, 2022

It’s been great. Will return again for future sales and service for the whole entire family of Toyota and Lexus vehicles More

by blueae86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Ho
Mar 17, 2022 -

Longo Lexus responded

We're honored to serve you and THANK YOU for being the most important part of our business. Team Longo

March 17, 2022

Largest dealership, high quality service. I heard Longo is number 1 dealership, my first time taking my lexus rx to Service and answers my questions in mind. No place like Longo! More

by carla salimbangon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Mar 17, 2022 -

Longo Lexus responded

Thank you Ms. Salimbangon for the kind posting on DealerRater and please know how honored we are to serve you. Make it a great day and hurry back - Team Longo

March 17, 2022

I was met with a friendly crew and service writer. I felt that I received an honest and thorough evaluation of needed work. I didn’t feel oversold. Francis was a pleasure to deal with. More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Mar 17, 2022 -

Longo Lexus responded

Thank you Tom, for entrusting the team @ Longo Lexus with your servicing needs. Make it a great day and hurry back

March 16, 2022

Exceptional service. Everyone I encountered was professional and courteous. All details of my purchase were explained completely and I never felt rushed. Sergio Orozco is More

by jkorosel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Villalobos, Sergio Orozco
Mar 16, 2022 -

Longo Lexus responded

We're honored to serve you and THANK YOU, for being the most important part of our business. Team Longo

March 16, 2022

Friendly excellent service I received from your employees especially service consultant Mr. Beau Ly . Thank you 🙏 ! More

by m_tzeng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Mar 17, 2022 -

Longo Lexus responded

Thank you for the 5-Star DealerRater posting - Team Longo

March 16, 2022

The maintenance service was good and quick. Issues communicate effectively, and giving recommendations and solutions. More

by Ohoyo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Ho
Mar 17, 2022 -

Longo Lexus responded

We're honored to serve you - Team Longo

March 16, 2022

Great service, Kelly Yang, the best, he takes care of me and my car right away. More

by takehana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Mar 16, 2022 -

takehana responded

Great service,Kelly Yang, the best He takes care of me and my car right away.

March 16, 2022

They have a huge and clean waiting area. It is very organized. Employees are very helpful. More

by ariel
Recommend Dealer
Yes
Employees Worked With
Michael Chico
Mar 17, 2022 -

Longo Lexus responded

Thank you for the kind message and we're honored to serve you - Team Longo

March 14, 2022

Edgar Anzaldo did a great job. When I went to see him he did what is needed to be done . Took care of me and my car .Great job Edgar and Ted. More

by carmel651
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted, Edgar Anzaldo
Mar 14, 2022 -

Longo Lexus responded

Thank you for the shout out on DealerRater and honored to serve you - Team Longo

March 14, 2022

The experience for our Lexus service was great! Jim setup our appointment and everyone was courteous and the work was done in a timely manner. Thanks! More

by Lexus
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Mar 14, 2022 -

Longo Lexus responded

We're delighted to read of the caring attention provided by Jim and the team @ Longo Lexus. Make it a great day and hurry back!

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