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Longo Lexus

El Monte, CA

4.9
2,221 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,221 Reviews of Longo Lexus

February 20, 2022

Longo lexus is awesome. Frank and George did an awesome job. They were professional , courteous, and very responsive. More

by Jundori01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Lopez , George
Feb 21, 2022 -

Longo Lexus responded

Thank you for this posting on DealerRater about your Collision Center visit and hope everyone is well after this incident. Please stay safe - Team Longo

February 20, 2022

We had an exceptional experience purchasing our IS 350 at Longo Lexus! By far, this has been the best experience we’ve had when purchasing a vehicle. Our salesman, Eric Garcia, a very professional and knowle More

by M. Hernández
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Garcia: 5 Stars. Eric Chan (Finance): 5 stars
Feb 21, 2022 -

Longo Lexus responded

Congratulations on your Lexus purchase from Longo Lexus. Boy the IS350 is so beautiful and please know how honored we are to served you. Make it a great day and enjoy what you drive. Team Longo

February 19, 2022

They made the allocation process easy and no mark up on price only paid MSRP. Sales and Finance staff were friendly, helpful and non pressuring. More

by Manjaro13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Nguyen, Ray Huang, Kelvin Huang, Isaac Kim
Feb 21, 2022 -

Longo Lexus responded

Thank you for the 5-Star DealerRater posting and from all of us @ Longo Lexus, we're honored to serve you- Enjoy what you drive - Team Longo

February 18, 2022

Francis is such a wonderful service person - always so professional. We feel so confident in his recommendations for service and trust his advice. More

by M Saykally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Feb 18, 2022 -

Longo Lexus responded

Happy Friday and THANK YOU for the shout out on DealerRater. We're honored to serve you and make sure you hurry back - Team Longo

February 17, 2022

Longo Lexus is a nice dealership with good inventory. Victor at Longo Lexus helped me get my first Lexus and I’m more than ecstatic to start driving it! More

by cecilia.aguilar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Zeng
Feb 17, 2022 -

Longo Lexus responded

Congratulations Ms. Aguilar on the purchase of your beautiful Lexus from Longo. We so honored to serve you - Enjoy what you drive - Team Longo

February 16, 2022

At this dealership everyone is friendly and attentive to what the customer needs. All of my issues were addressed with courtesy. More

by marilynsfant@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Man Wong
Feb 16, 2022 -

Longo Lexus responded

Thank you for entrusting the team @ Longo Lexus and we're honored to serve you

February 16, 2022

It was professional and helpful . The only thing is that the sales where they sell cars is just fixed on selling . Don’t care about price or customer service . More

by ncastle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackelyne Martinez
Feb 16, 2022 -

Longo Lexus responded

We're honored to serve you and delighted to read of the caring attention provided by Jackelyne and the team @ Longo Lexus Svc Dept.

February 16, 2022

Great service. Prompt, courteous, efficient, thorough, thoughtful. Very clean customer area. Easy in and out location. More

by Reconway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Feb 16, 2022 -

Longo Lexus responded

Thank you for entrusting the team @ Longo Lexus with your servicing needs. Make it a great day!

February 14, 2022

Courteous, helpful ,honest ,fast service and pleasant , i like the way you provide us with uber transportation, it’s prompt and well organized , The employees are all nice , i would highly recommend this pl More

by Pengson923
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodolfo Ayala
Feb 14, 2022 -

Longo Lexus responded

Thank you for making our day @ Longo Lexus & for being the most important part of our business. Team Longo

Feb 15, 2022 -

Pengson923 responded

Thank you for the good and prompt service !

February 14, 2022

Mr. Isaac Kim treated us very nice with respect and so approachable and wit respect More

by Susan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Kim
Feb 14, 2022 -

Longo Lexus responded

We're honored to serve you and please enjoy what you drive - Team Longo

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