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Longo Lexus

El Monte, CA

4.9
2,221 Reviews
Call Dealership (626) 652-3381
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3530 Peck Rd

El Monte, CA

91731

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2,221 Reviews of Longo Lexus

February 13, 2022

Agent Kelly Yang great job! There was a free rental car offered during the service because of the long waiting time. But the staff who checked in the rental car had a bad attitude More

by Wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
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Feb 14, 2022 -

Longo Lexus responded

We appreciate you sharing your viewpoint which has been shared with the Svc Mgmt team. Please allow us this opportunity to extend our apologize for any matter that may have risen during your interaction with our Loan Dept. Team Longo

February 13, 2022

They help you find the car of your dreams. The salesperson was very nice and helpful. More

by Mabel Nunez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Mendoza
Report | Print
Feb 14, 2022 -

Longo Lexus responded

We're honored to serve you Ms. Nunez and enjoy what you drive -Team Longo

February 13, 2022

I have been a loyal customer to Longo Lexus mean reason is because of the great customer service they provide More

by ricardom
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kelly Yang, Beau Ly
Report | Print
Feb 14, 2022 -

Longo Lexus responded

We're honored to serve you - Team Longo

February 13, 2022

Good environment and friendly staff are number one choices for being your lovely car in for service at Longo Lexus More

by blmah
Recommend Dealer
Yes
Employees Worked With
Man Wong
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Feb 14, 2022 -

Longo Lexus responded

Thank you for sharing your viewpoint and honored to serve you - Team Longo

February 12, 2022

Their service staff is welcome and polite, offer free Uber up to 15 miles which is very good. More

by lylaser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodolfo Ayala
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Feb 14, 2022 -

Longo Lexus responded

Uber is one of the many amenities Longo offers - we try to accommodate our guests to the best of our abilities. Make it a great day and hurry back - Team Longo

February 11, 2022

The service manager was prompt and courteous. My car was done in a timely manner. More

by moralez97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Report | Print
Feb 11, 2022 -

Longo Lexus responded

We're honored to serve you and THANK YOU for entrusting the team @ Longo Lexus with your servicing needs.

February 09, 2022

Francis is a great employee . Goes above and beyond . Great customer service. He’s the best. More

by Veharo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Report | Print
Feb 09, 2022 -

Longo Lexus responded

We couldn't agree with you more about Francis, he's certainly one of the many reasons why Longo is Longo. Make it a great day and THANK YOU for being the most important part of our business. Team Longo

February 08, 2022

Excellent service as always!I always receive the best service here. I drive from far just for their service dept. More

by Qbnqueen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hieu Le, John Yang
Report | Print
Feb 08, 2022 -

Longo Lexus responded

Thank you so much for all the kind words you've mentioned in your review and please know how honored we are to serve you. Team Longo

February 08, 2022

Rudy is great! He was friendly and courteous and professional. He took the time to explain everything in detail. Would highly recommend him. More

by Rhelm2
Customer Service
Recommend Dealer
Yes
Employees Worked With
Man Wong, Edgar Anzaldo
Report | Print
Feb 08, 2022 -

Longo Lexus responded

Thank you for entrusting Longo Lexus with your servicing needs. Make it a great day and hurry back - Team Longo

February 08, 2022

my visit to the dealership was very good. everyone was helpful and answered all my questions. great service More

by clem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Ho, Ray Huang, Kelvin Huang
Report | Print
Feb 08, 2022 -

Longo Lexus responded

We're honored to serve you and we never want you going anywhere else but Longo. Have a great rest of the week..

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