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Longo Lexus

El Monte, CA

4.9
2,070 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,070 Reviews of Longo Lexus

September 21, 2021

Love Longo Lexus and all the crew! ❤️ I especially love my service representative Francis Saldana who is always so professional and personable and always keeps me up to date and informed! More

by Linda Nobori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Sep 21, 2021 -

Longo Lexus responded

We're honored @ Longo Lexus to serve you. We are delighted to know Francis Saldana always takes wonderful care of you. Thank you for stopping by we look forward to servicing you on your next visit - Team Longo

September 21, 2021

Lingo always takes care of our needs, with advice & recommendations, advisors well informed on what is best for our vehicle. More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
We usually look for Beau Ly, Beau Ly
Sep 21, 2021 -

Longo Lexus responded

Thank you for your recent visit to Longo Lexus. We're honored to serve you - Team Longo

September 21, 2021

Very efficient and professional employees. Auto Service is completed correctly and car is returned washed More

by David Masuda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Sep 22, 2021 -

Longo Lexus responded

Thank you for the shout out on DealerRater and honored to serve you Mr. Masuda - Hurry back - Team Longo

September 20, 2021

Liked the constant communication on the status of my vehicle. I will return here every time More

by teresafernan70@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Lorusso
Sep 20, 2021 -

Longo Lexus responded

Thank you for taking the time to share your visit to Longo Lexus on DealerRater and we're honored to have earned your business. Make it a great day and hurry back - Team Longo

September 18, 2021

Friendly and helpful staff. Very clean lounge and restroom. My service consultant, Michael, was pleasant and helpful. Checking in and pickup was smooth. I am not local but visit SoCal at least 2-3 More

by krashbars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chico
Sep 20, 2021 -

Longo Lexus responded

THANK YOU * THANK YOU * THANK YOU for the shout out on DealerRater and we are so honored to serve you. Have a wonderful rest of the week (enjoy your time in SOCAL) and hurry back - Team Longo

September 17, 2021

The best service ever! The shop is very clean! Technicians really know how to get the work done right the first time. More

by wbohus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Sep 20, 2021 -

Longo Lexus responded

We're honored to serve you and delighted to read of the caring attention provided by Edgar - Make it a great day and hurry back - Team Longo

September 17, 2021

Francis was very helpful from start to finish. He was very attentive and friendly. Thank you so much for your support it with the process. More

by Bolivar101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Sep 17, 2021 -

Longo Lexus responded

From all of us @ Longo Lexus - THANK YOU for the shout out on DealerRater and we're honored to serve you. Team Longo

September 14, 2021

Customer service is stellar at Longo Lexus. The Longo team goes above and beyond for their customers. Every service appointment I’ve had has been great! More

by Briannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Yang
Sep 14, 2021 -

Longo Lexus responded

Thank you for the 5-Star rating on DealerRater. From all of us @ Longo Lexus, we're honored to serve you and please hurry back

September 13, 2021

Longo Lexus IS always THE dealer I’m going to. Nice staff nice environment. Everyone works together, everytime excellent experience. We got all cars in our family from them. Service, repair, everything. More

by Chenxu Qian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Johiro, Rene Reynoso
Sep 13, 2021 -

Longo Lexus responded

From all of us @ Longo Lexus, we're honored to serve you and make it a great day!

September 12, 2021

The Longo Service Department is the Gold Standard in the maintenance of my RX 330…My vehicle is over 17 years old with 320,000 miles and still runs like new.. Great team.. Great job More

by JRCAMUNAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Ho
Sep 13, 2021 -

Longo Lexus responded

We're so honored to serve you and 17 years is a very long time - THANK YOU!!!! We know you have many choices when selecting a servicing dealer and boy did this review ever put a smile on our faces - 320K miles is amazing.... WOW - you take really good care of your investment (car). Hurry back - Team Longo

Sep 13, 2021 -

JRCAMUNAS responded

Working with Mr Robin Ho has been an absolute gem.. We both consult on what’s best for my RX 330 to keep it running like new… and believe me it runs like the first day I purchased it..Thanks again.. Gold Standard…

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