
Longo Lexus
El Monte, CA
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2,130 Reviews of Longo Lexus
Fast processing to get car checked in for service. Positive that they gave me an uber to get home. Did not send uber to get me back to dealership I had to purchase my own uber when told my car was don Positive that they gave me an uber to get home. Did not send uber to get me back to dealership I had to purchase my own uber when told my car was done. Took over 30 minutes to get checked out once at dealership and they did not wash my car before returning it to me. 2 day service to replace a flat tire is slow service for a luxury car dealer. More
From the moment we walked in we knew we wouldn’t be disappointed. Thanks Jose Mendoza for your excellent customer service. Thank you to Longo Lexus for allowing us to be a satisfied customer again and disappointed. Thanks Jose Mendoza for your excellent customer service. Thank you to Longo Lexus for allowing us to be a satisfied customer again and again. More
The staff is professional, the prices are affordable, and the car is not just fixed. But fixed the first time correctly. I highly recommend Longo Lexus for your next vehicle and service. the car is not just fixed. But fixed the first time correctly. I highly recommend Longo Lexus for your next vehicle and service. More
The dealership is very detailed in checking customer's problems with the car. Service advisor is knowledgeable with different issues and features of the car. problems with the car. Service advisor is knowledgeable with different issues and features of the car. More
Excellent customer service Daniel Parada adviser very professional understandable takes time to explain in detail the urge of the vehicle issues to be fixed for the customer best interest and company. professional understandable takes time to explain in detail the urge of the vehicle issues to be fixed for the customer best interest and company. More
Over the years we have come to expect excellent service. Recently we weren’t disappointed. Victor Reyes, answered our call and invited us to come check out the (sparse) inventory. He found us exactly what w Recently we weren’t disappointed. Victor Reyes, answered our call and invited us to come check out the (sparse) inventory. He found us exactly what we were looking for, in spite of the difficult environment. More
Advisor recommended head gasket change because of oil leak and I listen to him and change gasket After that , I put 4000 miles on it and oil changed. Report saying oil is still leaking!!!! leak and I listen to him and change gasket After that , I put 4000 miles on it and oil changed. Report saying oil is still leaking!!!! More