Longo Lexus

Francis is always helpful and take the extra time to explain what services are critical and needed, explain what services are critical and needed, More

Very professional! Polite, very nice staff, we feel welcome! Whole fam got their car from this dealership! Customer service is important! Glad they have a play area for Polite, very nice staff, we feel welcome! Whole fam got their car from this dealership! Customer service is important! Glad they have a play area for kids and coloring book! They also have other drinks not just coffee! Only problem is the car cleaning, when you buy a car or even get it car washed after service they dont really clean it good, my wheels were still very dirty and mirrors werent wiped good you can still see the marks/dirt. They need to do a little better with the cleaning especially if cars are being bought brand new because Lexus is expensive! We usually get our cars here so hopefully the new hire people do better because people before usually do a good job! Other than that highly recommend this place! They just need to bring in more SUV! More

Veronica assisted me while getting my car serviced. She was very helpful, kind, & polite. She made my experience great. She was very helpful, kind, & polite. She made my experience great. More

I trust my advisor Jim P. And he is the reason I keep coming back. And he is the reason I keep coming back. More

The battery in the car was not holding a charge. We brought the car in on Saturday morning with out a reservation and Jim Palmer managed to squeeze us in and get the battery replaced under warranty We brought the car in on Saturday morning with out a reservation and Jim Palmer managed to squeeze us in and get the battery replaced under warranty. Well done Jim and the shop. They even washed the car! Thanks again. More

The staff was very friendly and professional. Offered me water and snacks. It was getting late and still took the picture of my car with the bow and got some beautiful pictures. Also I’m love wit Offered me water and snacks. It was getting late and still took the picture of my car with the bow and got some beautiful pictures. Also I’m love with my car. Thank you More

Are service representative Kelly Yang always takes great care of all are Lexus vehicles, thanks Kelly for all your help thru the years Longo Lexus mechanics are the best care of all are Lexus vehicles, thanks Kelly for all your help thru the years Longo Lexus mechanics are the best More

Our Sale Rep. Tomson was great! He was diligent, patience and went beyond my expectations. We had a terrible experience at Longo Toyota, because we were looking Tomson was great! He was diligent, patience and went beyond my expectations. We had a terrible experience at Longo Toyota, because we were looking for a 7 Seaters Minivan, Front desk staff were unfriendly, and the sale rep was preoccupied with his phone app then catering to us. They didn’t care, so we left. We stop by Lexus Longo and Tomson was great. He spent his time and gave us a thorough explanation on the GX, TX, And LX. We end up putting a deposit for the TX500H. The Vehicle arrived earlier than expected and it was the Best Motherday Presents for my wife and Mother in law. Thank you Tomson and we Highly recommend Tomson Diep as your Ssle Rep. 5Stars. More

And I like that do you love Longo? Very good serving !! Thank you Long so very good. I love it. !! Very good serving !! Thank you Long so very good. I love it. !! More

What a difference! Fiona was very straightforward about the price of the car and what other charges may be included. No dealer add-ons that couldn’t be removed or other Fiona was very straightforward about the price of the car and what other charges may be included. No dealer add-ons that couldn’t be removed or other gimmicks. Thanks for being straightforward and honest. Process was quick and painless. Fiona was fantastic! More