Longo Lexus

The salesman was very professional and non pushy. The sales office is very clean and modern. They did not add any additional fees to the purchase price. The sales office is very clean and modern. They did not add any additional fees to the purchase price. More

always helpful and courteous ! no pressure at all........ David finds discount coupons for me to apply to the service cost.. no pressure at all........ David finds discount coupons for me to apply to the service cost.. More

They overpriced the vehicle and when I suddenly faced a problem they would not help me. The won’t answer my calls and texts. Is this how you treat a loyal customer of 30 years? problem they would not help me. The won’t answer my calls and texts. Is this how you treat a loyal customer of 30 years? More

From working out the details for my vehicle to getting it serviced here, it is such a pleasant experience. The information that was/is given is precise, which was important in getting back to my day at work. serviced here, it is such a pleasant experience. The information that was/is given is precise, which was important in getting back to my day at work. I really appreciate your accommodations and communication to make my day as smooth as possible Jim! More

I recently had my car serviced at Longo Lexus, and I couldn’t be more impressed with the entire experience. From the moment I arrived, the staff was professional, welcoming, and incredibly attentive. Th couldn’t be more impressed with the entire experience. From the moment I arrived, the staff was professional, welcoming, and incredibly attentive. They made the entire process seamless and stress-free. Francis was highly knowledgeable and took the time to explain everything clearly. They kept me updated throughout, and my car was ready right on time—clean, running smoothly, and in perfect condition. I truly appreciated the level of care and attention to detail. What stood out most was their customer-first attitude. Everyone I interacted with—from the service advisors to the technicians—treated me with respect and went above and beyond to ensure I was satisfied. Longo Lexus has definitely earned my trust and loyalty. If you’re looking for top-notch service, honesty, and professionalism, this is the place to go. Highly recommend! More

Doing business with Longo Lexus is very strange forward. They have a policy of not charging over MSRP. They have the best customer service in SoCal. They have a policy of not charging over MSRP. They have the best customer service in SoCal. More

They are always very helpful and accommodating. Their employees are knowledgeable about their products and courteous. Their employees are knowledgeable about their products and courteous. More

My service advisor, Francis Saldana was very friendly and helpful. He explained what needs to be done and how long it’s going to take to have the service completed. helpful. He explained what needs to be done and how long it’s going to take to have the service completed. More

I purchased my ES new in 2012 from Longo and have never taken it elsewhere even though the drive doing so is a bit tough. I’ve had many different consultants over the years and all have been great and Beau taken it elsewhere even though the drive doing so is a bit tough. I’ve had many different consultants over the years and all have been great and Beau Ly continues the excellent and professional service Longo is noted for. More

Great service. Juan was great, attentive and informative. Looking forward for the next service due. Juan was great, attentive and informative. Looking forward for the next service due. More