
Longo Lexus
El Monte, CA
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2,278 Reviews of Longo Lexus
I came into get my car serviced, as soon as I came in Mr. Yang had came right up to me and immediately remembered I had needed an oil change. I also needed to also replace all four of my tires! The whole exp Yang had came right up to me and immediately remembered I had needed an oil change. I also needed to also replace all four of my tires! The whole experience was nice and easy! Thank you Mr. Yang for taking such great care of me! Kim More
Recently took my car for service and David Parada assisted me and he’s honestly the best! He’s so understanding, patient, and handles things in a timely matter. He’s always in communication with you assisted me and he’s honestly the best! He’s so understanding, patient, and handles things in a timely matter. He’s always in communication with you regarding your car which i truly appreciate. He’s very professional and outstanding, always going that extra mile for his customers. Thank you David! More
Truly appreciated Service advisor Man Wong’s articulate explanation of services to be provided as well as post evaluation. His professional mannerisms were exceptional. The drivers who picked up and retur explanation of services to be provided as well as post evaluation. His professional mannerisms were exceptional. The drivers who picked up and returned my vehicle also conducted themselves in a very professional snd efficient manner. More
Fast processing to get car checked in for service. Positive that they gave me an uber to get home. Did not send uber to get me back to dealership I had to purchase my own uber when told my car was don Positive that they gave me an uber to get home. Did not send uber to get me back to dealership I had to purchase my own uber when told my car was done. Took over 30 minutes to get checked out once at dealership and they did not wash my car before returning it to me. 2 day service to replace a flat tire is slow service for a luxury car dealer. More
Very good service always. Service department may need more training, that is my opinion. I know it is difficult time to find employees. Considering all the circumstances good service. Thanks. more training, that is my opinion. I know it is difficult time to find employees. Considering all the circumstances good service. Thanks. More