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Longo Lexus

El Monte, CA

4.9
2,067 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,067 Reviews of Longo Lexus

May 14, 2021

Didn’t plan on purchase a new car on the spot, but with awesome customer service and price. End up purchased my daughter first new Lexus at Longo Lexus. 😂 More

by ML_29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackson Lee, Van Phu
May 14, 2021 -

Longo Lexus responded

Thank you for the positive review, and congratulations on getting your daughter into her first new Lexus! We hope it exceeds both of your expectations. We appreciate you trusting the Longo Lexus team with your business and we look forward to the opportunity to work with you again down the road!

May 13, 2021

I have Best Service Advisor at Longo Lexus. He is very caring and excellent communicator. I have been going to Longo Lexus service for more than ten years. More

by jzf32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
May 14, 2021 -

Longo Lexus responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Longo Lexus, and we will certainly let our team know that you appreciate their help. We are grateful for your longtime business, and we look forward to your next visit!

May 11, 2021

Van Phu and Victor were really great and helpful with making my car purchase happen. Excellent service! Would definitely refer my friends and family to them. More

by Lisa Lew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Issac, Van Phu, Victor Zeng
May 11, 2021 -

Longo Lexus responded

Lisa - we're so happy to hear that Van and Victor were accommodating and helpful throughout the car purchasing experience! We strive to deliver outstanding customer service and are glad this was evident during your visit. Thank you for choosing to do business with the Longo Lexus team and see you next time!

May 11, 2021

Our salesman Ray Huang was absolutely great took time to explain everything about the car we purchased walked us through everything we would purchase from this dealer and this salesman More

by Budmann01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Huang
May 11, 2021 -

Longo Lexus responded

We are thrilled that Ray and the team made you happy customers! Thank you for choosing Longo Lexus and taking the time to review us. We hope you are loving your new car!

May 11, 2021

I want to thank Victor Reyes for always going above and beyond in meeting our needs and requests. It’s a pleasure to work with him. More

by Leticiau2333
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Reyes
May 11, 2021 -

Longo Lexus responded

Thank you for the terrific review! We're thrilled to hear you had an outstanding experience with Victor and the sales team here at Longo Lexus and will be sure to pass your kind words along. Drive safe and see you next time!

May 12, 2021 -

Leticiau2333 responded

You’re welcome 😊

May 11, 2021

Sales person Friendly professional timely manner excellent customer service i definitely will recommend sale person and dealership very pleased with the buying of my new Lexus NX300 More

by alma.campos65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Van Phu
May 11, 2021 -

Longo Lexus responded

Alma - Thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with us. Drive safely in your new Lexus NX 300 and congratulations! We hope to see you again at Longo Lexus!

May 11, 2021

Mr. Victor Reyes made the decision to purchase easy. His team showed us the car we wanted but also showed us others which we wanted to check out. Their great service did not end after signing the purchase More

by raemond
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Reyes
May 11, 2021 -

Longo Lexus responded

Raemond - These are the kind of reviews we at Longo Lexus love to hear! Thank you for taking the time to let others know what being a guest with us is like. We are pleased to hear Victor made your car-buying experience stress-free and informative. We are even more thrilled you were able to go home in a car that you are confident driving. Enjoy the ride!

April 25, 2021

Mr Wong he is a very nice person. Tell me all the information I need and service is fast finished same day. Save my time. More

by Ji
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Man Wong
Apr 26, 2021 -

Longo Lexus responded

Thank you for taking time to share this feedback about Mr. Wong. We are delighted to hear that he provided helpful service. Our team at Longo Lexus wishes you safe travels!

April 25, 2021

In Saturday, April 17, 2021, we were greeted by Mr. Edgar Anzaldo with prompt attentiveness. We live 50 away and we’re ready to wait at least four hours for the car service. An hour later, we were pleasant More

by Mrs. A. Hill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Apr 26, 2021 -

Longo Lexus responded

Thank you for making the trip out to see us at Longo Lexus! We are very glad to hear that Edgar took excellent care of you and got you back on the roads in a timely manner. Enjoy your week!

April 23, 2021

Me. David Parada was very patient with me. He listened and answered to all my questions and tended to my needs. I was pleased with his customer service. More

by Quyduong2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Parada
Apr 26, 2021 -

Longo Lexus responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that David took good care of you here at Longo Lexus, and we will certainly let him know that you appreciate his help. We hope to see you again sometime!

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