
Longo Lexus
El Monte, CA
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2,067 Reviews of Longo Lexus
Best dealership and sales staff I have ever encountered. Very impressed with the professionalism, friendliness, courtesy and ease of choosing the car I have in mind from the large selections of models and c Very impressed with the professionalism, friendliness, courtesy and ease of choosing the car I have in mind from the large selections of models and colors available. I was happy to be referred to Longo Lexus by my niece and her husband who are loyal customers of Longo. Love my first Lexus. More
Took my car in for service and Robin went above and beyond what I expected. Heard a squeaking in the front of my car and I told Robin. He told me to bring my car in as soon as possible because he was w beyond what I expected. Heard a squeaking in the front of my car and I told Robin. He told me to bring my car in as soon as possible because he was worried. Got a loaner car when there was a shortage and my serviced car almost immediately when I returned to pick up my car. Had 0 issues with everything and the service was incredible. More
I felt everything was done professionally and efficiently. All associates were friendly and helpful. The wait time was minimal and I was very satisfied with the service. efficiently. All associates were friendly and helpful. The wait time was minimal and I was very satisfied with the service. More
Great Lexus dealership!!! Excellent service, communication and follow up. It’s worth the drive to go to a stellar Lexus dealership. I live near a Lexus dealership but it doesn’t have the same st communication and follow up. It’s worth the drive to go to a stellar Lexus dealership. I live near a Lexus dealership but it doesn’t have the same standards of excellence as Longo!!! More
Robin Ho is an awesome Service Advisor.I’ve been a loyal Robin Ho is an awesome Service Advisor. I’ve been a loyal Longo Lexus customer since 2002 for purchases and service. They are the best. Robin Ho is an awesome Service Advisor. I’ve been a loyal Longo Lexus customer since 2002 for purchases and service. They are the best. More
Great service, great people great dealership. My purchase with Sergio Orosco was great , Sergio has the experience and patient to work with people he gave us the best deal and best options and he recommend t with Sergio Orosco was great , Sergio has the experience and patient to work with people he gave us the best deal and best options and he recommend to us with Victor Reyes while he was on vacation and he was great. Thanks More
Fantastic service! Very friendly and helpful. Recommended different options to consider. We stopped by just to look at the new cars and with Tony’s help drove off with a brand new Lexus. Recommended different options to consider. We stopped by just to look at the new cars and with Tony’s help drove off with a brand new Lexus. More
Our 5th purchase at Longo Lexus because we get great service and purchase great cars. Always recommending your dealership to friends & family. Our loyalty will remain. service and purchase great cars. Always recommending your dealership to friends & family. Our loyalty will remain. More
Longo Lexus is head and shoulders above the rest! The service department is a shining example of what servicing your car should be like. My service advisor Robin Ho is the absolute best! His welcoming de service department is a shining example of what servicing your car should be like. My service advisor Robin Ho is the absolute best! His welcoming demeanor always makes me feel like I’m taking my car to a friend. He always provides thorough explanations to my many questions, and I feel like I learn something new each time. In addition, the convenient flat-bed pick up and drop off team are always friendly and courteous! Thanks Longo Lexus! More
Very thorough. Kept searching for the problem. Great service. Friendly. Gave me options. Set a future appointment with me offers me transportation. Very professional. Good teamwork. service. Friendly. Gave me options. Set a future appointment with me offers me transportation. Very professional. Good teamwork. More