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Longo Lexus

El Monte, CA

4.9
2,076 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,076 Reviews of Longo Lexus

February 28, 2021

I love this dealership. Always fast and efficient and the workers are very polite. Despite COVID still had a comfortable waiting area with 6 feet of safety measures in place. Will always come here to h More

by Jossie Sandoval
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Mar 01, 2021 -

Longo Lexus responded

Hi Jossie - thanks for your confidence in Longo Lexus. We're committed to providing top-notch service and it's wonderful to see that our team continues to hit the mark! It is a privilege to have earned your business and we look forward to working with you in the future!

February 27, 2021

Excellent and friendly service. Went above and beyond to inform me about my vehicle. Thank you for everything and taking the time to go over options. More

by dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Mar 01, 2021 -

Longo Lexus responded

Dan, thank you for taking the time to leave us a review! It was our pleasure to assist you here at Longo Lexus, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

February 26, 2021

I appreciate being kept updated. I also was satisfied with the drivers of the trucks that picked up and delivered the lon vehicle. The same was true with the delivery return of the vehicle More

by Steve Carlson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Feb 26, 2021 -

Longo Lexus responded

Steve - It's our pleasure to assist you! We appreciate you supporting Longo Lexus with this positive review and look forward to your next visit with us. Thanks so much!

February 25, 2021

Matthew was a very nice and professional salesman . He was very friendly and answered all our questions about the vehicle And got us through the buying purchase quickly. More

by Walterchan2238
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Yeung, Eric Tran
Feb 25, 2021 -

Longo Lexus responded

Hi Walter - Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that Matthew delivered such a seamless purchase experience. Drive safely in your new vehicle, and congratulations! We hope to see you again down the road!

February 25, 2021

Excellent customer service. My car was ready sooner than the projected time. Very friendly and accommodating. Improve on: car washing/cleaning. Needs improvement. Carpet and windows. More

by Tuboys0011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Reynoso
Feb 25, 2021 -

Longo Lexus responded

Thank you for taking the time to review us! We appreciate your business and are happy to hear that you had such a successful experience working with the Longo Lexus team. Drive safely, and we hope to see you again down the road!

February 22, 2021

Very responsive professionals that follow up, ranging from the Service representatives to the friendly flatbed drivers that pickup and deliver cars for service. I am very pleased 😀 More

by speedgirltiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Wong was thorough and patient , Man Wong
Feb 22, 2021 -

Longo Lexus responded

Thank you for the great review! Hearing that you had such an excellent experience working with the Longo Lexus team made our day. Drive safely, and we hope to see you again down the road!

February 22, 2021

Gabriel was very professional and honest explained everything from fnance to showing us all the new items that come with the car. I would recommend my friend to go see Gabriel More

by altamirano8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Morones
Feb 22, 2021 -

Longo Lexus responded

We're thrilled to hear that Gabriel delivered such an attentive and transparent car-buying experience! Thank you for trusting Longo Lexus with your business, and enjoy your new vehicle!

February 22, 2021

I been looking for a car for few months and could not find the right one Van tried very hard to get the car I wanted very pleasant experience with the process Thank tou More

by clara2beans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Van Phu
Feb 22, 2021 -

Longo Lexus responded

Clara - Thank you for taking the time to review us! We appreciate your business and are happy to hear that you found the perfect vehicle at Longo Lexus. Drive safely, and we hope to see you again down the road!

February 22, 2021

Stopped by for a 50K maintenace, the staff by the drop off area was very polite and professional. Made sure i grabbed all my items from my car and then immediate placed a plastic cover on my steering whe More

by CT Silver Surfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Feb 22, 2021 -

Longo Lexus responded

Thank you for this excellent review! We strive to deliver a seamless service experience, and it is wonderful to hear that this was reflected in your time working with Jim. Drive safely, and we will be sure to let him know how much you appreciate his help! - The Longo Lexus team

February 21, 2021

Great service! Happy that tire was replaced even though not purchased there, it saved me an extra trip. Service representative went extra mile to get things done! More

by Johnl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beau Ly, Edgar Anzaldo
Feb 22, 2021 -

Longo Lexus responded

We are happy we could help, John! Thank you for giving Longo Lexus your business and five-star review. We hope to welcome you back for your future service needs!

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