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Longo Lexus

El Monte, CA

4.9
2,329 Reviews
Call Dealership (626) 652-3381
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3530 Peck Rd

El Monte, CA

91731

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2,329 Reviews of Longo Lexus

November 07, 2021

Robin Ho is always helpful and pleasant to work with. Same goes for the rest of the staff from drop off to pick up. More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loaner dept , Robin Ho, Jennifer Lew
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Nov 08, 2021 -

Longo Lexus responded

We're honored to serve you and delighted to know that Robin and the team @ Longo Lexus took wonderful care of you. Make it a great day and hurry back

November 07, 2021

It was easy and waited for my car which was shorter than anticipated. Overall nice More

by del5757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Reynoso
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Nov 08, 2021 -

Longo Lexus responded

Thank you for entrusting the team @ Longo Lexus with your servicing needs.

November 05, 2021

Rodolfo Ayala was very helpful and friendly. He explained everything very thoroughly. He should be commended for a job well done. Longo Lexus Is a first class operation. More

by kichi18077
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodolfo Ayala
Report | Print
Nov 05, 2021 -

Longo Lexus responded

From all of us @ Longo Lexus, we're honored to serve you and delighted to read of the caring attention provided by Rudy. Have a wonderful weekend and hurry back - Team Longo

November 05, 2021

The service advisor was professional, service move promptly as expected. It was a very good experience overall. More

by kmach2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
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Nov 05, 2021 -

Longo Lexus responded

Thank you for sharing your viewpoint on DealerRater and we're honored to serve you - Team Longo

November 03, 2021

A friend referred Longo to me. I had great experience with them. Indeed excellent services! More

by Jess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Yang
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Nov 04, 2021 -

Longo Lexus responded

Thank you for the shout out on DealerRater and we're honored to serve you - Team Longo

November 02, 2021

Victor Reyes (Fleet Manager) helped me a lot in the entire buying process. He did an incredible job. Very professional in his job. More

by julietticman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Reyes
Report | Print
Nov 02, 2021 -

Longo Lexus responded

From all of us @ Longo Lexus, we wanted to say congratulations on your recent purchase and honored to serve you. Enjoy what you drive and keep spreading the word about Longo & Victor, we can never have enough business. Team Longo

November 01, 2021

Excellent service department. Gary Littleton is a dedicated senior sales dept rep. That can be trusted to find just the right vehicle. More

by jack_strand
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
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Nov 01, 2021 -

jack_strand responded

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Nov 02, 2021 -

Longo Lexus responded

We're honored to serve you - Team Longo

October 30, 2021

Always great service. Edgar Anzaldo is very knowledgeable. Answer my questions and had made sure my car was ready in a timely manner. More

by Maguillon71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Report | Print
Nov 01, 2021 -

Longo Lexus responded

From all of us @ Longo Lexus - we're honored to serve you.

October 29, 2021

Staff was amazing. Especially Jennifer Lew my service consultant. She has helped me on several occasions and have been great to work with. More

by toddma34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Lew
Report | Print
Nov 01, 2021 -

Longo Lexus responded

Thank you for the shout out on DealerRater about your visit to Longo Lexus and delighted to read of the caring attention provided by Jennifer and the team. Have a wonderful November and hurry back

October 28, 2021

Very professional, courteous and competent group of team members. Exhibited a high level of interest to make the interaction during the car service a comfortable experience. More

by Mklpmarrone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Yang, Robin Ho, Edgar Anzaldo, Jennifer Lew, Edward Duran
Report | Print
Oct 29, 2021 -

Longo Lexus responded

From all of us @ Longo Lexus - we're honored to serve you and make sure you hurry back

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