
Longo Lexus
El Monte, CA
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2,276 Reviews of Longo Lexus
Very professional and good sales people l would recommend your dealership to my friends and family l enjoy our Lexus and I am very happy your dealership to my friends and family l enjoy our Lexus and I am very happy More
Service rep was helpful and friendly. Car valet was courteous. I enjoyed the Coffee and pastry. The cashier was friendly and helpful. The dealership was clean. courteous. I enjoyed the Coffee and pastry. The cashier was friendly and helpful. The dealership was clean. More
Person at the podium for my Lexus car rental was rude, he was very short with me and didn’t even use full sentences to explain things. My service person, Kelly Yang, was also rude. I’ve dealt with him before was very short with me and didn’t even use full sentences to explain things. My service person, Kelly Yang, was also rude. I’ve dealt with him before when I still had my IS250, he is the reason I didn’t go back to Longo to lease my 300. I just didn’t have a choice now for service because this is the closest to me. I think he recognized my name so when he was calling my name he was calling for Mark Hunter. He lied and said he didn’t see the first name when I came up to him and asked if he was calling for Mary. He said he was going to text me when the car was done but he purposely called and left a message looking for a Mr. Hunter. Again. If anyone sees me, no one will mistake me for a man, this Kelly Yang is rude and I never want to deal with him ever again. I should have complained the first 3 times he was rude to me but I grew up being told that if you don’t have anything nice to say, don’t say anything at all. But I’ve had it with this guy.. More
Edgar is my service supervisor and he always takes great care of my vehicle. I highly recommend Edgar and his group of experience people that work there. care of my vehicle. I highly recommend Edgar and his group of experience people that work there. More
Fantastic service ! Easy and fast pick up/drop-offHelp Fantastic service ! Easy and fast pick up/drop-off Help was smooth with the car and I got some free advice for future scheduled service Fantastic service ! Easy and fast pick up/drop-off Help was smooth with the car and I got some free advice for future scheduled service More
Great service. Clean attentive service.Absolutely Great service. Clean attentive service. Absolutely satisfied with the service received. Had my car detailed & it looks beautiful. The carpets, t Great service. Clean attentive service. Absolutely satisfied with the service received. Had my car detailed & it looks beautiful. The carpets, the wax, the tires….they didn’t miss a thing! More
Everyone was super nice and it was a seamless and hassle free experience. Would definitely take any Lexus for dealer maintenance or repairs to Longo. free experience. Would definitely take any Lexus for dealer maintenance or repairs to Longo. More