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Longo Lexus

El Monte, CA

4.9
2,329 Reviews
Call Dealership (626) 652-3381
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3530 Peck Rd

El Monte, CA

91731

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2,329 Reviews of Longo Lexus

October 28, 2021

Seamless service and great staff.One two three four five Seamless service and great staff. One two three four five six seven eight nine ten More

by Mc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
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Oct 29, 2021 -

Longo Lexus responded

We're so honored to serve you and make sure you have a wonderful weekend and hurry back- Team Longo

October 26, 2021

Clean - well organized - staff is very knowledgeable and courteous. In a short period of time all the procedures were taken care of. More

by fnphallnsm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Mendoza
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Oct 26, 2021 -

Longo Lexus responded

Thank You so much for the kind words and posting on DealerRater. Glad to read of the excellent service provided by Jose and the team. Have a wonderful day - Team Longo

October 24, 2021

Great deals, great people, great service department, easy on and off freeway access,bought 3 vehicles here! More

by Jkk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
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Oct 26, 2021 -

Longo Lexus responded

Thank you for taking the time to provide your feedback we appreciate the 5 STAR DealerRater review. We know you have many choices when selecting a servicing dealer and we're honored you've chosen Longo Lexus. THANK YOU for being a loyal guest - Have a great rest of the week - Team Longo

October 24, 2021

Man Wang provide us a very professional services and suggestions. The front office provides very effective services too. More

by franktchu
Recommend Dealer
Yes
Employees Worked With
Man Wong
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Oct 25, 2021 -

Longo Lexus responded

Thank you for the shout out on DealerRater about your Svc visit to Longo Lexus. Glad to read of the caring attention provided by Man. Have a great week and hurry back - Team Longo

October 23, 2021

My favorite dealership! We have purchased all of our family cars here at Longo Toyota and Longo Lexus. Always an excellent service! Never had a problem with my cars !! Sabino Cuevas went above and beyon More

by Maricela Jimenez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabino Cuevas, Gerardo Ayala
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Oct 25, 2021 -

Longo Lexus responded

Welcome back to Longo Lexus and so delighted to read of the caring attention provided by Sabino. We're so honored to serve you and enjoy what you drive. Team Longo

October 22, 2021

Kelly is an outstanding service consultant. He is totally trustworthy, friendly, helpful and professional, we are totally satisfied. More

by Yehtp8@gmail.com
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
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Oct 22, 2021 -

Longo Lexus responded

Thank you for the shout out on DealerRater and please know how honored we are @ Longo Lexus to serve you. Have a great weekend.

October 22, 2021

Service scheduling was quick and friendly. The update was nice. The flatbed pick up was courteous and on time. More

by P. NGUYEN
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jacob Debarr, Jim Palmer
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Oct 22, 2021 -

Longo Lexus responded

Thank you for entrusting the team @ Longo Lexus with your servicing needs - Make it a great day and hurry back - Team Longo

October 22, 2021

Longo is always on time and delivers the service they offer in a timely and efficient manner. I highly recommend them! More

by thecanwhocan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodolfo Ayala Jr.
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Oct 25, 2021 -

Longo Lexus responded

Thank you for sharing your viewpoint on DealerRater about your visit to Longo Lexus - We're honored to serve you - Team Longo

October 19, 2021

I had a Very pleasant buying experience with my Salesman, Anthony Nguyen, and the Sales Manager, Kevin. More

by Dojonesca
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin, Kelly Yang, Anthony Nguyen
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Oct 19, 2021 -

Longo Lexus responded

Thank you for sharing this moment with Longo Lexus and DealerRater. We are delighted your visit to our campus was excellent and that Anthony and Kevin took wonderful care of you. Enjoy what you drive and call us if you need anything - Team Longo

October 19, 2021

Someone that arrived after me was attended to before me. And my car was returned dirty More

by Yadi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chico
Report | Print
Oct 19, 2021 -

Longo Lexus responded

We wanted to acknowledge your DealerRater review. Because your voice and experience is important to us, we would like to know more of what may have transpired. Please feel free to contact our Guest Relations Dept. and ask for Laura Montes, she's always here to listen. D: 626.580.6134 E: laura.montes@longolexus.com We look forward to hearing back from you

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