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Longo Lexus

El Monte, CA

4.9
2,502 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,502 Reviews of Longo Lexus

February 25, 2022

Awesome service from Jim Palmer. Attention to every detail. Thank you Jim for your help! More

by Casey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Feb 25, 2022 -

Longo Lexus responded

Thank you for the shout out Casey and delighted to read of the caring attention Jim and the team @ Longo Lexus Svc Dept. provided. Have a great weekend and hurry back

February 24, 2022

It was convenient and easy. Service was ready for me. Dropping off loaner was easy. More

by lizzyy1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Feb 25, 2022 -

Longo Lexus responded

We're honored to serve you and have a wonderful weekend - Team Longo

February 24, 2022

My service representative Eric, was very attentive to my concern, got me a loaner car and made sure I get updates on the progress of my car being serviced. More

by MyR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erik Rasmussen
Feb 24, 2022 -

Longo Lexus responded

Thank you for the shout out on DealerRater - Team Longo

February 24, 2022

Francis Saldana was very helpful. . awesome work…keep it up…my car was clean Thnk you More

by katkatrey_11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Reyes, Francis Saldana
Feb 24, 2022 -

Longo Lexus responded

Thank you for entrusting the team @ Longo Lexus with your servicing needs

February 24, 2022

Always been 5 Stars and this visit with Francis Saldana, Lexus Service Advisor was 10 Stars. More

by jlimbaga2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Feb 24, 2022 -

Longo Lexus responded

We're honored to serve you - Team Longo

February 24, 2022

My service advisor, Francis Saldana, has provided me highly satisfying service experience at the dealership. The dealership itself also has great after sales service. All three of my Lexus were bought More

by egkong
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Feb 24, 2022 -

Longo Lexus responded

THANK YOU * THANK YOU * THANK YOU for the loyalty you have with our dealership. From all of us @ Longo Lexus, we're honored to serve you and THANK YOU again, for being the most important part of our business.

February 24, 2022

A clean office and organized. Staffs are professional. Provided good services. Documents are detailed and cleared. More

by Lexus - service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Feb 24, 2022 -

Longo Lexus responded

Thank you for the 5-star DealerRater review - Team Longo

Feb 24, 2022 -

Lexus - service responded

Thank you!

February 23, 2022

Clean and well organized and very honest. They were able to tell me what is needed to be done and not to be done till the next service scheduled. More

by mjpolmo86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Feb 23, 2022 -

Longo Lexus responded

Thank you for entrusting Longo Lexus with your car care needs.

February 23, 2022

Longo Lexus has an amazing staff from service to the sales team. I have purchased four cars from this dealership and I will continue to support More

by boknowsalcohol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Feb 23, 2022 -

Longo Lexus responded

We're honored to serve you and make sure you hurry back - Team Longo

February 22, 2022

Mr Edgar Anzaldo has been our service consultant and he’s been communicative, reliable and very accommodating to my family. We have 4 Lexus an IS, NX, RX and GX and he always been committed if we have any is More

by chestercasino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Feb 22, 2022 -

Longo Lexus responded

We are so honored to serve you and your family and boy did this review ever make us smile @ Longo Lexus - Thank you again, for entrusting the team with your car care needs and hurry back - Team Longo

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