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Longo Lexus

El Monte, CA

4.9
2,350 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,350 Reviews of Longo Lexus

October 07, 2021

The service is excellent. I will continue to bring my car for service at this location! More

by mariselatorres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Reynoso
Oct 07, 2021 -

Longo Lexus responded

From all of us @ Longo Lexus - we're honored to serve you and hurry back

October 07, 2021

My service was very smooth, fast and friendly. I would recommend it to family members. Little tip, make sure to make your appointment online to skip the lines. Rudy Ayala was very professional and offere More

by Mytoyar15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodolfo Ayala Jr
Oct 07, 2021 -

Longo Lexus responded

What a great way to begin our day @ Longo Lexus with such a kind posting on DealerRater. We know you have many choices when selecting a servicing dealer and we're honored you've chosen Longo | Rudy to handle your auto care needs. Make it a great day - Team Longo

October 04, 2021

This was my second service with Lexus, everyone was kind and welcoming. Great service! Effective More

by Leilani.morales1118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Oct 04, 2021 -

Longo Lexus responded

Thank you Leilani for entrusting the team @ Longo Lexus with you auto care needs. We're hopeful there will be many more visits to our service drive with Edgar. Make it a great day and stay safe - Team Longo

October 03, 2021

Good service and promised on schedule. I will definitely will come back for future services again More

by clee9687
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Ho
Oct 04, 2021 -

Longo Lexus responded

Thank you for the shout out on DealerRater about your visit to Longo Lexus and we're honored to serve you. Team Longo

October 03, 2021

Rene was very professional. Followed up timely and kept us informed of the status of the repairs. More

by doramoreno5775
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Reynoso
Oct 04, 2021 -

Longo Lexus responded

Thank you for the kind posting on DealerRater and please stay safe and hurry back - Team Longo

October 03, 2021

Great job! Loved it! It was a great experience. Very fast and friendly. Great service More

by myra.magana86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Zeng
Oct 04, 2021 -

Longo Lexus responded

Enjoy what you drive and welcome to the Longo Lexus Family

October 02, 2021

Job well done. Me needs are met. My expectations are exceeded. My consultant is patient and knowledgeable. More

by chunc.wang01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Ho
Oct 04, 2021 -

Longo Lexus responded

We appreciate the time you've taken to share your viewpoint on DealerRater and delighted to read of the caring attention provided by Robin and the team @ Longo Lexus. Make it a great day and hurry back

October 02, 2021

Everyone at Lexus Longo is very polite and friendly. Edgar, Danny, and Ted did an amazing job at making my experience a very stress free one. It’s always a pleasure to drop off my vehicle to get service More

by Mg_silva27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Guzman , Ted Heima, Edgar Anzaldo
Oct 04, 2021 -

Longo Lexus responded

THANK YOU * THANK YOU * THANK YOU for entrusting the team @ Longo Lexus with your car care needs. We know you have many choices when selecting a servicing center and we're honored to serve you. Hurry back - Team Longo

October 02, 2021

Great service! Trying very hard to understand customers needs! I will continue to use Longo’s service for a long time! More

by Drnkcohen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Berto, Beau Ly
Oct 04, 2021 -

Longo Lexus responded

Thank you for the shout out on DealerRater about your visit to Longo Lexus. We couldn't agree with you more about Beau, he's one of the many reasons why Longo is Longo. Make it a great day and THANK YOU again, for being the most important part of our business. Team Longo

October 01, 2021

My advisor, Francis, was very helpful and understanding. He made sure everything was taken care of. More

by Jane93888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Oct 01, 2021 -

Longo Lexus responded

Good Morning Jane and Happy Friday - it's Longo Lexus wanting to say THANK YOU for entrusting us with your auto care needs. Have a great weekend and please stay safe - Team Longo

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