Longo Lexus

Great buying experience with Ray Huang, the Digital Sales Manager. My new lexus was dropped off by a friendly crew as well. Manager. My new lexus was dropped off by a friendly crew as well. More

Mr Wu was very professional, courteous, and clear. He was thorough in explaining all the options and worked on our shopping needs. thorough in explaining all the options and worked on our shopping needs. More

Great service. Quick quality work. Jen Lew was very helpful and professional. helpful and professional. More

Great service, great people and always very helpful and friendly,specially Rene Reynoso always very kindness. friendly,specially Rene Reynoso always very kindness. More

The overall service & staff are very good. However, there certain things on the final paper of service that were denied, that indicates I requested which I did not, but denied by Yang, and we’re not explain certain things on the final paper of service that were denied, that indicates I requested which I did not, but denied by Yang, and we’re not explained to me. Perhaps it was my error for Not reviewing the paperwork while I was there. I am very disappointed! More

Alex segoviano is always a pleasure when he picks up or drops off my vehicle. I’m so glad I bought my Lexus from Longo of El Monte. The best service and very professional. I will only buy from this dealer drops off my vehicle. I’m so glad I bought my Lexus from Longo of El Monte. The best service and very professional. I will only buy from this dealer forever!! More

False advertising, they don’t honor advertising they should get penalized , Lexus should look into this .manager acts his in control , needs more costumer concerts experience. should get penalized , Lexus should look into this .manager acts his in control , needs more costumer concerts experience. More

Our sales rep, Ray Huang is very helpful. There are lots of car dealers nearby by us but we drove to this dealer because they offered us better deals. During this time, lot of dealers dont offer discount in of car dealers nearby by us but we drove to this dealer because they offered us better deals. During this time, lot of dealers dont offer discount instead they add lot of add-ons on the top of MSRP. We are glad we chose to give our business to this dealer, I will recommend this dealer to my friends & families. Also, Eric in the finance department is not pushy and up selling things. More

Purchased my Lexus ES 350 Cash. Always drove one hour away to LEXUS OF CERRITOS for Good Service. However, LONGO LEXUS, I tried out, it was closer to my house WC. NOT ONLY was I Amazed at this dealersh away to LEXUS OF CERRITOS for Good Service. However, LONGO LEXUS, I tried out, it was closer to my house WC. NOT ONLY was I Amazed at this dealership professionalism, but they went beyond all my expectations. The staff Service dept. David P. Provided Outstanding Service experienced, professional an gave me Amazing service THE BEST👍🏻👍🏻👍🏻👍🏻👍🏻 An I’ve been to ALL LEXUS DEALERSHIPS. EL MONTE LONGO LEXUS BEATS THEM ALL BY FAR👍🏻 More

Longo Lexus dealership is way different in accommodating their guests compared to other Lexus dealerships. Rony is an outstanding performer. He helped me throughout the whole lease buy out process. He is pr their guests compared to other Lexus dealerships. Rony is an outstanding performer. He helped me throughout the whole lease buy out process. He is professional, honest and knowledgeable. Everything went smoothly. I’m happy and satisfied. Ian (finance department) signing the documents was awkward. The chair is far from the table and he told me to push the chair closer to the table so I can sign the documents electronically. He said that’s what other customers do. It wasn’t pleasant to my ears. The 3 chairs stick to each other and kind of heavy. Your finance department wasn’t like this 3 years ago and 15 years ago. It was spacious. Hope you can do some arrangements. Remember this is your guest last stop before they’re going to exit, after buying or financing their vehicle. More