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Longo Lexus

El Monte, CA

4.9
2,271 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,271 Reviews of Longo Lexus

June 04, 2025

Tomson Diep went out of his way to help us acquire a good deal and get the car of my mom's dreams. We were impressed by his willingness to help us. He and his team made the car buying experience a great expe More

by janet.k
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tomson Diep
Jun 05, 2025 -

Longo Lexus responded

Thank you for sharing your feedback on DealerRater. We're delighted to hear that Tomson went above and beyond to help you find the perfect car for your mom. It's always our goal to make the car buying experience smooth, enjoyable, and memorable. Longo Lexus

June 03, 2025

It’s a great experience. Matthew is a nice dealer. He was patient and professional. More

by Linaliu1031
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Yeung
Jun 03, 2025 -

Longo Lexus responded

Thank you for sharing your experience! We're glad to hear that Matthew provided you with excellent service - Team Longo Lexus

June 03, 2025

Very efficient, helpful, David Parada went out of his way to accommodate me. I had the front brakes replaced , and my car detailed. It looked brand new!! I wouldn’t have imagined it would look as good as it More

by judyandrews323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Parada
Jun 03, 2025 -

Longo Lexus responded

Thank you for your wonderful feedback! We're thrilled to hear that David Parada provided such efficient and accommodating service during your visit. It’s great to know you were impressed with both the brake service and the detailing — there’s nothing better than having your car look and feel brand new! We truly appreciate your continued trust in Longo Lexus. Quality and service are at the heart of everything we do, and we’re grateful to be your go to for all your vehicle needs.

June 02, 2025

Though I didn’t pre arrange a courtesy car, one was provided when service would take a bit of time. More

by alicia0308
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodolfo Ayala Jr., Juan Aldana
Jun 02, 2025 -

Longo Lexus responded

Thank you for your review and for sharing your experience! We're glad we could provide a courtesy vehicle and help make your visit more convenient. Your comfort and time are important to us, and we’re always happy to go the extra mile when we can. Longo Lexus

June 02, 2025

I always appreciate Francis going above and beyond. They notice the smallest things and let you know and take care of you if there is any concerns. Thanks More

by Eh_public
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Jun 02, 2025 -

Longo Lexus responded

Thank you for taking the time to share your experience! Francis and team are honored to serve you. Have a wonderful week - Team Longo Lexus

June 02, 2025

As always great communication with Francis my service advisor. Prepared a loaner for me and called me as a car was ready! More

by airwill90746
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Jun 02, 2025 -

Longo Lexus responded

Thank you for your kind review. We look forward to serving you again soon - Longo Lexus

June 01, 2025

Lots of choices available, professional staffs, fast services. Salesman Isaac Kim always replied texts and phone calls quickly and politely . He has professional manners. More

by Phuonggiang22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Kim
Jun 02, 2025 -

Longo Lexus responded

Thank you for taking the time to share your experience! We're glad to hear you enjoyed the wide selection and fast service. Isaac Kim truly values his clients, and it's great to know his professionalism and responsiveness stood out to you. Have a wonderful week - Team Longo

June 01, 2025

José helped me with knowledge and compared every option with me as I was unsure of what I wanted. Super professional and made me feel comfortable and confident in doing business with Longo Lexus. Really sm More

by Merc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Mendoza
Jun 02, 2025 -

Longo Lexus responded

We're thrilled to hear that José was able to guide you with knowledge and patience, and that he made the experience comfortable and smooth for you. Providing a professional and pressure-free environment is something we truly value at Longo Lexus. We appreciate your recommendation and look forward to serving you again in the future! Longo Lexus

May 31, 2025

Excellent lease-to-purchase experience, Jose made the entire process memorable in all the right ways — no pressure, professional and accommodating. Highly recommend! More

by EM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Mendoza
Jun 02, 2025 -

Longo Lexus responded

Thank you so much for the wonderful review on DealerRater! We're thrilled to hear you had such a positive lease-to-purchase experience. Jose will be especially pleased to know he made the process smooth, professional, and memorable for you. Longo Lexus

May 31, 2025

I had a new service advisor. He is knowledgeable and helpful. He recommended something that I didn’t plan to do but after contemplating the situation, I decided to not do his rec More

by cora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Reynoso
Jun 02, 2025 -

Longo Lexus responded

Thank you for sharing your experience! We're glad to hear that your new service advisor was knowledgeable and helpful. We understand that making decisions about your vehicle can take careful thought, and we appreciate you taking the time to consider the recommendation. We're here to support you, no matter which direction you choose, and we look forward to assisting you again in the future. Longo Lexus

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