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Longo Lexus

El Monte, CA

4.9
2,151 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,151 Reviews of Longo Lexus

February 13, 2021

The best dealership for Lexus especially their service manager Francis Saldana. He makes you feel very important client. Francis keeps me informed and the expected delivery More

by ellen4947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Feb 15, 2021 -

Longo Lexus responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Francis took such good care of you here at Longo Lexus, and we will be sure to let him know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

February 09, 2021

Wonderful establishment and great team. Love how they Wonderful establishment and great team. Love how they take care of their customers and put the customers first. G g g g g g g More

by joseph.rivera1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodolfo Ayala
Feb 09, 2021 -

Longo Lexus responded

Joseph - Thank you for taking the time to review us! We appreciate your business and are happy to hear that you had such an exceptional experience working with the Longo Lexus team. Drive safely, and we hope to see you again down the road!

February 09, 2021

Knowledgeable, friendly staff will welcome you as soon as you arrive in the dealership. Clean & safety environment for customers satisfaction.. the car is well taken care of 👍👍 More

by Benjie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Reyes, Man Wong
Feb 10, 2021 -

Longo Lexus responded

Your review made us smile! We are delighted to hear that you're welcomed to our dealership and can trust our Longo Lexus team to keep your vehicle running smoothly. Thank you so much!

February 06, 2021

Longo Lexus is World’s class service! Beau Ly was great, as well as everyone. Everyone was very accommodating! Keep up the good work guys! Thank you!! More

by Reeze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beau Ly, Edgar Anzaldo
Feb 08, 2021 -

Longo Lexus responded

Thank you for taking the time to leave us a review! Beau is an excellent member of our team at Longo Lexus, and we will be sure to let him and the rest of our staff know that you appreciate their help. We look forward to your next visit!

February 05, 2021

Very good customer service always has a positive attitude every time I visit dealer I would choose longo Lexus for services to my vehicle and Also for purchasing More

by Riche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Reynoso
Feb 05, 2021 -

Longo Lexus responded

Thank you so much for the wonderful feedback! We love that you can depend on our Longo Lexus team to deliver five-star service, every visit. Enjoy your weekend and we hope to see you down the road!

February 05, 2021

Thank you so much to Francisco Maragay and the entire team at Longo Lexus, you exceeded our expectations! We will definitely recommend to friends and family. Thank you again! More

by rrdudka
Recommend Dealer
Yes
Employees Worked With
Francisco Maragay, Eric Tran
Feb 05, 2021 -

Longo Lexus responded

It's our pleasure to assist you! We are so happy to hear that our service exceeded your expectations and we appreciate you commending Francisco and our Longo Lexus team. Thank you for your business!

February 03, 2021

Fast and thorough when performing service. Made sure everything is addressed. Very professional and courteous staff. Highly recommended. They thoroughly checked the battery to make sure it was fine befo More

by Dan C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy
Feb 03, 2021 -

Longo Lexus responded

Dan, we work hard to provide thorough, efficient service, so this feedback is music to our ears! Thank you for putting your trust in the Longo Lexus team and taking the time out of your day to share your positive review. We hope to welcome you back for your future service needs!

February 02, 2021

Excellent service from the start to the endAlways taking Excellent service from the start to the end Always taking time to listen to your issues and never make you feel like they are at a rush . Inquiries More

by mcwc143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Reynoso
Feb 02, 2021 -

Longo Lexus responded

Thank you for the five-star review! We strive to deliver an attentive service experience, and it is wonderful to hear that this was reflected in your time working with us. We appreciate your business and hope to see you back next time! - The Longo Lexus team

January 27, 2021

Steve Johiro helped me to purchase a 2021 ES350 today, February 26, 2021. He made the whole buying experience very smooth and pleasant. Ask for him if you’re looking for a Lexus, he won’t disappoint you. More

by DPhn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Johiro
Jan 26, 2021 -

Longo Lexus responded

CONGRATULATIONS on your brand new 2021 ES350 from Longo Lexus - Boy did you ever pick a beauty - nice job!. From all of us at Longo thank you, for entrusting us with your car care needs. Make it a great day and enjoy what you drive. Kary Loefler Guest Relations Director

January 27, 2021

Great service and I did not have to wait that long. My visit was very pleasant and as expected. Thank you’ve much for your attention. More

by chriserynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Man Wong
Jan 27, 2021 -

Longo Lexus responded

Chris - thank you for trusting our Longo Lexus team to get the job done. We look forward to working with you the next time you bring your vehicle in for service!

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