
Longo Lexus
El Monte, CA
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2,108 Reviews of Longo Lexus
SERGIO #1: BEST BUYING EXPERIENCE IN MY 50 YEARS OF LIFE BACKGROUND: I am a professional with means and appreciate my time. My patience is next to know and I know what I want and buy immediately. Whe BACKGROUND: I am a professional with means and appreciate my time. My patience is next to know and I know what I want and buy immediately. When it comes to cars, I already know the make, model, and price that I am willing to pay. Most salespeople -- exempted from this is Sergio -- do not understand my buying philosophy, and try to apply a formula for me to follow. THE SERGIO EXPERIENCE My transaction with Sergio lasted a whopping 15 minutes. I told him the car, the color, and where to deliver it. He processed my paperwork, and the car was delivered to my door within 3 hours. Sergio met my needs -- I did not have to wait, wait, wait, exchange BS numbers and wait some more. YOU WANT TO BUY A CAR AND NOT PLAN A TRIP TO VISIT THE INSIDE OF CAR DEALERSHIP -- GO TO SERGIO. I HAVE NOW PURCHASED FROM SERGIO SO MANY TIMES!!!!!!!!!!!!!!!!! More
Amazing service There is no better dealer than longo Lexus. From the attentiveness of all staff and especially George Kentarto. We will always come back to longo Lexu There is no better dealer than longo Lexus. From the attentiveness of all staff and especially George Kentarto. We will always come back to longo Lexus and George. Gimmy Imanto More
Best Experience I had the best experience with Leo Subroto. He went above and beyond to make sure I got what I need. He processed the paperworks without me coming the I had the best experience with Leo Subroto. He went above and beyond to make sure I got what I need. He processed the paperworks without me coming the dealership and delivered the car to my office the next day. Will definitely coming back in the future and recommend him to my friends and families. More
A breath of fresh air Sadie was phenomenal! From start to finish she was honest and respectful. She got me into the perfect car to fit my needs yet be gentle on my budget. Sadie was phenomenal! From start to finish she was honest and respectful. She got me into the perfect car to fit my needs yet be gentle on my budget. I highly recommend her! More
Exceptional Service from Internet Sales Mgr Jeff Winiecke Jeff Winiecke made the car buying experience efficient and seamless. From the initial internet inquiry, through test drives, to final purchase he sh Jeff Winiecke made the car buying experience efficient and seamless. From the initial internet inquiry, through test drives, to final purchase he showed his knowledge, care and professionalism. Not only do I highly recommend Jeff, but also Longo Lexus. Great experience. More
A responsive, concise and informative Internet Sales Manager David emailed me the next day with OTD price along with all the breakdown (discounted MSRP, tax and license and rebate ) on the car that I picked from David emailed me the next day with OTD price along with all the breakdown (discounted MSRP, tax and license and rebate ) on the car that I picked from inventory. When I requested a second car as comparison, he emailed me with all the information that I need to know. He is not pushy, but very responsive and informative. He is able to get me the price I want and I enjoyed working with him. Even though I ended up closing the deal with another dealership (Longo doesn’t have the combo ext and int color at the price that I am looking for), David definitely deserves a positive review! Thanks so much! More
Awesome Car Dealer The whole process was so easy and free of pressure. George Kantanto was my sale rep. He walked me thru every step, took time to show me different feat The whole process was so easy and free of pressure. George Kantanto was my sale rep. He walked me thru every step, took time to show me different features of my new car. He was very quick to respond to email, text and phone call. Thank you very much George for helping me to get a great car with great price. Overall, I had a excellent experience with this dealer and would recommend it again to anyone who wants to buy a Lexus. I will bring at least two family members to test drive Lexus cars in the next few weeks,. More
Great experience dealing with George Kanantao. This is the 4th Lexus I bought from Longo Lexus. I dealt with George Kantanto when we bought the ES350 6 years ago and he was great then. We live This is the 4th Lexus I bought from Longo Lexus. I dealt with George Kantanto when we bought the ES350 6 years ago and he was great then. We live in Torrance so I prefer to go to a Local Dealer. I tried to see if I could get as good a deal. George was patient with me communicating through emails. He is never pushy and just listens to our requests. Another thing I like about Longo is that you keep your new cars in your basement. More
Amazing Experience! Thank you George Kantanto! I can not stop talking about how happy and thankful I am that George Kantanto was my sales rep. I visited the Longo Lexus website since my wife wante I can not stop talking about how happy and thankful I am that George Kantanto was my sales rep. I visited the Longo Lexus website since my wife wanted a new SUV. George Kantanto responded to my questions I had. He called me and from the beginning he was very patient, I had a lot of questions and he was able to answer them all. I decided to make a 50 mile drive and visit the dealership. Once at the dealership, I met with George what showed me 3 vehicles that day and not once was he pushy or rushed me into buying a car. I told George I would come back since I needed to explain the options to my wife. I called George back and he was able to answer all my wife's questions. I called George and told him I would go to the dealership that upcoming weekend. I was unable to return that following weekend and George understood. I continued to call George and request information on other vehicles, never did he brush me off. My wife and I decided to go visit the dealership about a month later. George Kantanto was able to help us purchase the vehicle my wife loved. The reason I returned is due to the respect, professionalism, and kindness George treated us with. I am truly happy with our purchase and George Kantanto will from now on be my sales rep. Also thank you to the entire team at Longo Lexus that had a positive solution to our needs. Truly team Longo Lexus I recommend. More
Excellent Experience George Kantanto at Longo Lexus assisted me well when choosing a car & helped me get a car at a great price. I recommend coming to Longo Lexus to purch George Kantanto at Longo Lexus assisted me well when choosing a car & helped me get a car at a great price. I recommend coming to Longo Lexus to purchase a car. Ask for George Kantanto. More