Longo Lexus
El Monte, CA
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2,343 Reviews of Longo Lexus
I purchased an L-Certified Lexus RZ300e at Longo Lexus, and my main contact was Jorge Alvarez. 1. Test Drive - Jorge was very knowledgeable on the features of the RZ, and explained them in a manner that w and my main contact was Jorge Alvarez. 1. Test Drive - Jorge was very knowledgeable on the features of the RZ, and explained them in a manner that was easy to understand and demonstrate during the drive. 2. Negotiation - this is a worry/stress-free experience at Longo Lexus. Their pricing is very competitive and buying an L-Certified Lexus pays off in the long run. Jorge was very patient - answering all of my questions. 3. Financing - Longo Lexus was offering financing at a very very low APR, so I financed a portion of the amount and the whole process took less than 15min. 4. Delivery - I was given a tutorial of all the basic features of the car, which included some specific to this RZ - an all electric car. Overall, Longo Lexus is a top-notch, professionally operated organization from top to bottom! More
Matthew did a great and excellent customer service. He had given us a good and fair deal. Straight forward and truthful person. Staff are all polite. Love this place Longo Lexus is the best. I live in He had given us a good and fair deal. Straight forward and truthful person. Staff are all polite. Love this place Longo Lexus is the best. I live in Glendale.. but we rather drive to Longo Lexus @El Monte More
Isaac Kim at Longo Lexus was so responsive and willing to assist us in our quest to purchase a specific and difficult to procure Lexus. He was extremely patient and understanding. We are very appreciative assist us in our quest to purchase a specific and difficult to procure Lexus. He was extremely patient and understanding. We are very appreciative of his commitment follow-through. More
Eric Garcia was patient and respectful. Service was timely from start to finish. It was a pleasant experience. My husband said: I didn’t feel stress at all. Service was timely from start to finish. It was a pleasant experience. My husband said: I didn’t feel stress at all. More
Worked with Isaac Kim on purchasing a Lexus Certified vehicle. Issac was a total professional. He made the transaction as easy as possible. Next, I spoke with Dennis in Finance. Dennis explained all of t vehicle. Issac was a total professional. He made the transaction as easy as possible. Next, I spoke with Dennis in Finance. Dennis explained all of the possible options for my vehicle. He was very friendly and extremely knowledgeable. The last step of purchasing my vehicle was meeting with Johnathan. Johnathan was an extremely upbeat gentleman, who was more than eager to answer any questions about the vehicle. Longo Lexus did an excellent job on making the purchase of a vehicle enjoyable. More
Longo Lexus and Linda Hur were great to work with! I traded in my Toyota Highlander for a new 2026 RX350h and the whole process was very short and seamless. I enjoyed the fact that Longo took care of I traded in my Toyota Highlander for a new 2026 RX350h and the whole process was very short and seamless. I enjoyed the fact that Longo took care of everything and it made my whole car leasing experience less stressful. Thank you for the excellent customer and for answering all my questions! More
From start to finish, our experience at Longo Lexus — and especially with Linda Hur — was absolutely exceptional. The process of reserving our vehicle was incredibly easy, and working with Linda to finalize especially with Linda Hur — was absolutely exceptional. The process of reserving our vehicle was incredibly easy, and working with Linda to finalize every detail of the specs for my dream car was smooth, exciting, and stress-free. She made us feel genuinely welcome from the very moment we walked in to the moment we drove off in our beautiful new car. Linda is kind, patient, and extremely knowledgeable, and she took the time to answer every question we had along the way without ever making us feel rushed. Her communication and follow-through are truly outstanding — she is quick to respond, caring, and thorough, which made the entire experience feel effortless and enjoyable. If you are considering Longo Lexus, I highly recommend working with Linda Hur. She sets the standard for what car buying should feel like. We couldn’t be happier with both our car and the experience. More
My experience at Longo Lexus was excellent from start to finish thanks to our sales man Raul Donis. He is knowledgeable, patient, and made the entire process seamless and stress-free. He communicated clearl finish thanks to our sales man Raul Donis. He is knowledgeable, patient, and made the entire process seamless and stress-free. He communicated clearly, answered all of my questions, and truly made me feel like a valued guest. This was one of the easiest and most pleasant car-buying experience! Longo Lexus is lucky to have him, I 100% recommend him and his outstanding service to anyone looking to buy a car! More
I just got my 2026 Lexus RX350 and the salesman who helped me out was absolutely great. My regular sales person was busy with another customers so his associate, Dixon Pai took care of me and he sure d helped me out was absolutely great. My regular sales person was busy with another customers so his associate, Dixon Pai took care of me and he sure did. I was totally satisfied with his professionalism and helpfulness throughout the process. He even followed up with another phone call a few days later just to check if I had any questions regarding the new vehicle. More




