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Longo Lexus

El Monte, CA

4.9
2,119 Reviews
Call Dealership (626) 652-3381
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3530 Peck Rd

El Monte, CA

91731

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2,119 Reviews of Longo Lexus

June 02, 2025

Though I didn’t pre arrange a courtesy car, one was provided when service would take a bit of time. More

by alicia0308
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodolfo Ayala Jr., Juan Aldana
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Jun 02, 2025 -

Longo Lexus responded

Thank you for your review and for sharing your experience! We're glad we could provide a courtesy vehicle and help make your visit more convenient. Your comfort and time are important to us, and we’re always happy to go the extra mile when we can. Longo Lexus

June 02, 2025

I always appreciate Francis going above and beyond. They notice the smallest things and let you know and take care of you if there is any concerns. Thanks More

by Eh_public
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
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Jun 02, 2025 -

Longo Lexus responded

Thank you for taking the time to share your experience! Francis and team are honored to serve you. Have a wonderful week - Team Longo Lexus

June 01, 2025

José helped me with knowledge and compared every option with me as I was unsure of what I wanted. Super professional and made me feel comfortable and confident in doing business with Longo Lexus. Really sm More

by Merc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Mendoza
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Jun 02, 2025 -

Longo Lexus responded

We're thrilled to hear that José was able to guide you with knowledge and patience, and that he made the experience comfortable and smooth for you. Providing a professional and pressure-free environment is something we truly value at Longo Lexus. We appreciate your recommendation and look forward to serving you again in the future! Longo Lexus

June 01, 2025

Lots of choices available, professional staffs, fast services. Salesman Isaac Kim always replied texts and phone calls quickly and politely . He has professional manners. More

by Phuonggiang22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Kim
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Jun 02, 2025 -

Longo Lexus responded

Thank you for taking the time to share your experience! We're glad to hear you enjoyed the wide selection and fast service. Isaac Kim truly values his clients, and it's great to know his professionalism and responsiveness stood out to you. Have a wonderful week - Team Longo

May 31, 2025

Excellent lease-to-purchase experience, Jose made the entire process memorable in all the right ways — no pressure, professional and accommodating. Highly recommend! More

by EM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Mendoza
Report | Print
Jun 02, 2025 -

Longo Lexus responded

Thank you so much for the wonderful review on DealerRater! We're thrilled to hear you had such a positive lease-to-purchase experience. Jose will be especially pleased to know he made the process smooth, professional, and memorable for you. Longo Lexus

May 31, 2025

I had a new service advisor. He is knowledgeable and helpful. He recommended something that I didn’t plan to do but after contemplating the situation, I decided to not do his rec More

by cora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Reynoso
Report | Print
Jun 02, 2025 -

Longo Lexus responded

Thank you for sharing your experience! We're glad to hear that your new service advisor was knowledgeable and helpful. We understand that making decisions about your vehicle can take careful thought, and we appreciate you taking the time to consider the recommendation. We're here to support you, no matter which direction you choose, and we look forward to assisting you again in the future. Longo Lexus

May 31, 2025

Advisor Kelly was very accommodating with immediate appointments. He is very knowledgeable about his job and very pleasant to talk to. More

by Gdante1200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Report | Print
Jun 02, 2025 -

Longo Lexus responded

Thank you for your kind words! We're so glad to hear that Kelly was able to accommodate you promptly and provide a pleasant, knowledgeable experience. He takes great pride in helping clients, and your feedback means a lot to our team. We appreciate you taking the time to share your experience! Longo Lexus

May 29, 2025

Excellent, Fast, and Friendly service. Always leave here with a smile and washed and /or polished car. More

by Godsun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Report | Print
May 29, 2025 -

Longo Lexus responded

Thank you for your wonderful feedback! We’re thrilled to hear that you consistently experience excellent, fast, and friendly service with us. Knowing you leave with a smile—and a freshly washed or polished car—means everything to our team. Team Longo

May 28, 2025

Great service, great people. I have been a customer since buying my first car with them in 2005. More

by sharilynmata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Report | Print
May 28, 2025 -

Longo Lexus responded

Thank you for your kind words and for being a loyal customer since 2005 — that truly means a lot. We're honored to have earned your trust over the years and appreciate the opportunity to continue serving you. Team Longo

May 26, 2025

Longo Lexus provides exceptional, helped me get a new vehicle within a short time frame. More

by WagyuEnjoyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Garcia
Report | Print
May 27, 2025 -

Longo Lexus responded

We appreciate you sharing your experience. It's great to know that our team provided exceptional service and was able to help you get into a new vehicle within a short time frame. We're glad we could assist and hope you’re enjoying your new vehicle. Longo Lexus

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