
Longo Lexus
El Monte, CA
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2,157 Reviews of Longo Lexus
The absolute BEST car purchase process EVER! Luis was very professional and helpful, answering all our questions. The process to purchase the car could not have been any easier or faster. I do n Luis was very professional and helpful, answering all our questions. The process to purchase the car could not have been any easier or faster. I do not think I have ever been in and out with a new car this quick. There was no pressure to purchase any additional packages and the price for our car never changed. I would absolutely recommend Longo Lexus to anyone looking to purchase a Lexus. More
The salesman was very professional and non pushy. The sales office is very clean and modern. They did not add any additional fees to the purchase price. The sales office is very clean and modern. They did not add any additional fees to the purchase price. More
They overpriced the vehicle and when I suddenly faced a problem they would not help me. The won’t answer my calls and texts. Is this how you treat a loyal customer of 30 years? problem they would not help me. The won’t answer my calls and texts. Is this how you treat a loyal customer of 30 years? More
From working out the details for my vehicle to getting it serviced here, it is such a pleasant experience. The information that was/is given is precise, which was important in getting back to my day at work. serviced here, it is such a pleasant experience. The information that was/is given is precise, which was important in getting back to my day at work. I really appreciate your accommodations and communication to make my day as smooth as possible Jim! More
Doing business with Longo Lexus is very strange forward. They have a policy of not charging over MSRP. They have the best customer service in SoCal. They have a policy of not charging over MSRP. They have the best customer service in SoCal. More
I recently had my car serviced at Longo Lexus, and I couldn’t be more impressed with the entire experience. From the moment I arrived, the staff was professional, welcoming, and incredibly attentive. Th couldn’t be more impressed with the entire experience. From the moment I arrived, the staff was professional, welcoming, and incredibly attentive. They made the entire process seamless and stress-free. Francis was highly knowledgeable and took the time to explain everything clearly. They kept me updated throughout, and my car was ready right on time—clean, running smoothly, and in perfect condition. I truly appreciated the level of care and attention to detail. What stood out most was their customer-first attitude. Everyone I interacted with—from the service advisors to the technicians—treated me with respect and went above and beyond to ensure I was satisfied. Longo Lexus has definitely earned my trust and loyalty. If you’re looking for top-notch service, honesty, and professionalism, this is the place to go. Highly recommend! More