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Longo Lexus

El Monte, CA

4.9
2,391 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,391 Reviews of Longo Lexus

April 13, 2026

The entire buying process was quick and simple. They were very transparent with the pricing and I never felt like I was under pressure. After entering my info on their website and through email/tex More

by jssung14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lawrence Tiang, Fiona Li
Apr 14, 2026 -

Longo Lexus responded

That’s awesome to hear! It sounds like they made the whole experience smooth and stress-free. Transparency and no pressure really make a big difference when buying a car, and getting everything done in under two hours is impressive. Glad it worked out so well for you. Enjoy your new ride! Team Longo

April 09, 2026

I had an excellent experience at Longo Lexus, thanks to my service consultant, Michael Chico. From start to finish, the process was smooth, efficient, and professional. Michael was attentive, knowledgeable More

by Adrian R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Chico
Apr 09, 2026 -

Longo Lexus responded

Thank you for your wonderful and detailed feedback. We’re delighted to hear that Michael Chico provided attentive, knowledgeable, and efficient service throughout your visit. Your recommendation truly means a great deal to us, and we look forward to serving you again - Team Longo

April 09, 2026

I wanted to say that I had the pleasure of working out a deal with Raul from Lexus in El Monte and he just made us feel welcome and was very helpful. Made our job easier on doing all the paperwork and expla More

by m8figueroa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul
Apr 09, 2026 -

Longo Lexus responded

Thank you for your thoughtful feedback. We are pleased to hear Raul provided a welcoming, informative, and efficient experience. Your recommendation is greatly appreciated, enjoy your new vehicle. Team Longo Lexus

April 08, 2026

Great service and always polite and communicative with the costumer. I think is great for them to do all that for your safety in your car. Thank you More

by rosario.hernz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Apr 09, 2026 -

Longo Lexus responded

Thank you for sharing your experience. Providing great service while keeping our customers informed and safe is always our top priority. We're glad to hear that it made a positive difference for you. We look forward to helping you again in the future!

April 06, 2026

Good dealership with good salesman. In this case Christopher Tenorio is excellent. Please keep it up. More

by Scooty4us
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Tenorio
Apr 06, 2026 -

Longo Lexus responded

Thank you so much for your kind words! We’re thrilled to hear you had a great experience with us. Christopher Tenorio will be especially happy to know his efforts made a positive impression. We truly appreciate your support and look forward to helping you again in the future! Team Longo Lexus

April 03, 2026

Sales great very accommodating Finance great efficient and quick overall experience excellent service quality of products great More

by Debbie Audelo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Yeung
Apr 06, 2026 -

Longo Lexus responded

Thank you for your wonderful feedback! We're thrilled to hear that our sales team was accommodating and that your experience with our finance department was efficient and quick. It’s great to know that your overall experience was excellent and that you’re happy with the quality of our products. Team Longo

April 03, 2026

Longo dealer gives discount and free loaner car delivered to my house plus flat bed truck my RX 350 to pickup my vehicle for repair More

by eosoriano51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clem Cisneros, Willy Lam
Apr 06, 2026 -

Longo Lexus responded

We truly appreciate your kind words. We're glad our team could make the process convenient and stress-free by providing a discount, delivering a loaner vehicle to your home, and arranging flatbed pickup for your RX 350. Longo Lexus

April 02, 2026

Mr. Wong was excellent in explaining everything and great customer service. I would recommend Longo Lexus. More

by lisagonzales1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Apr 02, 2026 -

Longo Lexus responded

We’re thrilled to hear that Man provided excellent service and took the time to clearly explain everything. Delivering great customer care is always our goal, and your recommendation means so much to us. Longo Lexus

April 01, 2026

Service department was excellent! Paul, Jim & both flatbed drivers were very efficient & personable. I would not hesitate to use Longo service again. More

by mbarnesy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer, Paul Wareham
Apr 02, 2026 -

Longo Lexus responded

Thank you for your wonderful feedback! We’re so glad to hear that Paul, Jim, and our flatbed drivers provided you with efficient and personable service. Make it a great day and hurry back - Team Longo Lexus

April 01, 2026

Saul was our sales representative, he was very professional and helpful. The dealership was very friendly and attentive throughout the process. More

by vsqz56
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Saul Gaitan
Apr 02, 2026 -

Longo Lexus responded

Our team takes great pride in creating a friendly and attentive experience, so it means a lot to know we delivered for you. We truly appreciate your support and hope to assist you again in the future! Enjoy what you drive - Team Longo