
Longo Lexus
El Monte, CA
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2,055 Reviews of Longo Lexus
Simply amazing..no haggling..Very professional,polite and courteous. Got the deal done and did an amazing job explaining the Lexus GS 350 to me. courteous. Got the deal done and did an amazing job explaining the Lexus GS 350 to me. More
We recently purchased a CT200h from Rony at Longo Lexus. This car is in very high demand and took 2 months to get here from Japan due to their tsunami. Rony was very patient with our frequent calls and we f This car is in very high demand and took 2 months to get here from Japan due to their tsunami. Rony was very patient with our frequent calls and we felt that he was doing everything he could to get us a car. He spent an hour and a half after the paperwork was signed delivering the car. He paired our phones, demonstrated the nav, voice commands and traffic. He had to call XM to get the account set up and made sure it was working before we left. We did pay full sticker for the car but I'm still rating it a 5. Wouldn't make sense except that this car is in very short supply with high demand and they probably could have added a mark-up to the price and still sold every one of them they could get (ours was the only one there when we picked it up.) Longo did a great thing by charging a fair price and we are very happy customers. More
Great response time, great customer service. Ed Perez helped me with getting the best deal on a certified used car that I wanted for a good price. Fully satisfied with the service provided by all employe helped me with getting the best deal on a certified used car that I wanted for a good price. Fully satisfied with the service provided by all employees at Longo Lexus. I would come back to purchase another in the future and recommended Ed Perez anytime! More
Mr. Martin, in my view, is a real asset to Longo Lexus. Attentive, professional, knowledgeable, and as accommodating as circumstances permitted. I would seek to buy through him on future purchases. The 'Ba Attentive, professional, knowledgeable, and as accommodating as circumstances permitted. I would seek to buy through him on future purchases. The 'Bad' rating indicated is due to the dealerships insistance that I provide me Social Security Number and authorize examination of my credit history even though I paid all cash for the car. I am doing a follow up to determine whether that is lawful on their part. More
Efren was great. Like the other reviews already Efren was great. Like the other reviews already mention, he is straightforward, does not push, is patient and professional, and always has a smile Efren was great. Like the other reviews already mention, he is straightforward, does not push, is patient and professional, and always has a smile on his face. He responds quickly to my emails. Went above and beyond by delivering the vehicle to my house himself after work. Goes over things as many times as I ask. Would definitely refer to friends and family. I chose Longo overs closer to my house, and Efren was a big reason why. More
My Wife and I recently purchased our first Lexus and were thoroughly pleased with the accommodation and service provided by the sales and support staff at Longo Lexus. Felix Giles is not your typical salesma thoroughly pleased with the accommodation and service provided by the sales and support staff at Longo Lexus. Felix Giles is not your typical salesman and truly aims to take care of his customers. Highly recommended to all of those looking to purchase a new or used Lexus. More
Hands down the best new car buying experience ever (and I've had my fair share)! No pressure, no hiding the ball -- just frank and honest negotiations. Would highly recommend Efren (and Longo Lexus) to a I've had my fair share)! No pressure, no hiding the ball -- just frank and honest negotiations. Would highly recommend Efren (and Longo Lexus) to anyone in the market for a new Lexus. Job well done!!! More
Went for in for a service, and Niva Salazar was very helpful. The dealership staff itself is very nice, and friendly. Would definitely recommend Niva Salazar and the rest of the Longo Lexus staff to any helpful. The dealership staff itself is very nice, and friendly. Would definitely recommend Niva Salazar and the rest of the Longo Lexus staff to anyone looking into buying a new car or service. I myself, just might have to go in to check out some of the new models :) More
I needed to return a leased auto and choose a new vehicle for purchase. Efren was very good with sorting though the possibilities and helping me to choose a vehicle. He was very responsive to the questions for purchase. Efren was very good with sorting though the possibilities and helping me to choose a vehicle. He was very responsive to the questions I had concerning different possibilities with the termination of the old lease and the purchase of the new car. I felt like I received a good price and would recommend Longo to anybody looking for a Lexus. More
We leased a new Lexus RX350 from Longo because they gave us a great price, and because we had a great experience with Efren. He was helpful, friendly, direct, and didn't give us the run-around. It was by us a great price, and because we had a great experience with Efren. He was helpful, friendly, direct, and didn't give us the run-around. It was by far the easiest and most pleasant new car purchase we have ever experienced! More