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Longo Lexus

El Monte, CA

4.9
2,326 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,326 Reviews of Longo Lexus

February 05, 2021

Thank you so much to Francisco Maragay and the entire team at Longo Lexus, you exceeded our expectations! We will definitely recommend to friends and family. Thank you again! More

by rrdudka
Recommend Dealer
Yes
Employees Worked With
Francisco Maragay, Eric Tran
Feb 05, 2021 -

Longo Lexus responded

It's our pleasure to assist you! We are so happy to hear that our service exceeded your expectations and we appreciate you commending Francisco and our Longo Lexus team. Thank you for your business!

February 03, 2021

Fast and thorough when performing service. Made sure everything is addressed. Very professional and courteous staff. Highly recommended. They thoroughly checked the battery to make sure it was fine befo More

by Dan C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy
Feb 03, 2021 -

Longo Lexus responded

Dan, we work hard to provide thorough, efficient service, so this feedback is music to our ears! Thank you for putting your trust in the Longo Lexus team and taking the time out of your day to share your positive review. We hope to welcome you back for your future service needs!

February 02, 2021

Excellent service from the start to the endAlways taking Excellent service from the start to the end Always taking time to listen to your issues and never make you feel like they are at a rush . Inquiries More

by mcwc143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Reynoso
Feb 02, 2021 -

Longo Lexus responded

Thank you for the five-star review! We strive to deliver an attentive service experience, and it is wonderful to hear that this was reflected in your time working with us. We appreciate your business and hope to see you back next time! - The Longo Lexus team

January 27, 2021

Steve Johiro helped me to purchase a 2021 ES350 today, February 26, 2021. He made the whole buying experience very smooth and pleasant. Ask for him if you’re looking for a Lexus, he won’t disappoint you. More

by DPhn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Johiro
Jan 26, 2021 -

Longo Lexus responded

CONGRATULATIONS on your brand new 2021 ES350 from Longo Lexus - Boy did you ever pick a beauty - nice job!. From all of us at Longo thank you, for entrusting us with your car care needs. Make it a great day and enjoy what you drive. Kary Loefler Guest Relations Director

January 27, 2021

Great service and I did not have to wait that long. My visit was very pleasant and as expected. Thank you’ve much for your attention. More

by chriserynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Man Wong
Jan 27, 2021 -

Longo Lexus responded

Chris - thank you for trusting our Longo Lexus team to get the job done. We look forward to working with you the next time you bring your vehicle in for service!

January 26, 2021

Great customer service! Everyone there is very helpful and attentive! Service rep checked on me multiple times when I had some issues getting my loaner car. Very easy to find help. The facility are very More

by jz831
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Chico
Jan 26, 2021 -

Longo Lexus responded

Thank you for taking the time to share your experience working with us! We are proud to have earned your business and happy to hear that you are so confident in the Longo Lexus team to get the job done. Drive safely, and we hope to see you again down the road!

January 24, 2021

I have been putting off buying/leasing a new car for a long time due to all the negotiating, frustrations and hassles that come with it..... however I must say that I was sincerely amazed of how pleasant More

by itztoni
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arron, who delivered my car. Very young but professional and will be going places!, Victor Reyes, Sergio Orozco
Jan 25, 2021 -

Longo Lexus responded

We understand that the car-buying process can be intimidating and it's wonderful to hear that Victor and Sergio made it easier. Thank you very much for allowing us the chance to earn your business! We hope that you absolutely love your new vehicle.

January 23, 2021

Very prom on appointment, well arrange on what customer neat prior to the appointment at the appointments and when the appointment is done the services excellent perform . notifications and personal call t More

by kristinatran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Man Wong
Jan 25, 2021 -

Longo Lexus responded

Thank you for the review! It was our pleasure to service your vehicle here at Longo Lexus, and if you ever need anything else, don't hesitate to come back and see us again!

January 22, 2021

Very friendly and efficient service. We have and always will bring our Lexus cars to Longo. David Parada kept us informed and updated throughout the entire service. Keep us the great customer service ! More

by Bj1632
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Parada
Jan 25, 2021 -

Longo Lexus responded

Thank you for taking the time to leave us a review! We are grateful for your returning business here at Longo Lexus, and it is always a pleasure to assist you with your vehicles. We will be sure to let David know that you appreciate his help, and we look forward to your next visit!

January 22, 2021

This dealership takes good care of their customers. The customer service is superb! I’ll highly recommend this dealership to my friends. Every time I come here for service is very gratifying. The employees More

by bmcche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Jan 25, 2021 -

Longo Lexus responded

Thank you for the review! It is always a pleasure to service your vehicle here at Longo Lexus, and we will be sure to pass along your kind words. It means a lot to know that you will recommend us to others, and we look forward to your next visit!

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