
Longo Lexus
El Monte, CA
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2,051 Reviews of Longo Lexus
Nurul is a very friendly salesman to work with. He made our car purchase a pleasant experience in a relaxed atmosphere. There wasn't the typical "haggling" that we have encountered at other dealerships. our car purchase a pleasant experience in a relaxed atmosphere. There wasn't the typical "haggling" that we have encountered at other dealerships. He negotiated a fair deal with his superiors and came back with a printout showing the particulars of the purchase, including money factors, etc. This is the second lease that we have made through Nurul and both times he made sure were we getting the car we wanted, not a second or third choice. After agreeing on the terms, Nurul brought us over to the financing. That too was a pleasant non-pressured event. David Ishida, Financial Services Manager, was very friendly,thoroughly explaining the terms of the contract including any other options that were available that could be added to the contract, but definately no arm twisting. Upon completion of the paperwork, Nurul brought us out to our new car that was fully detailed and ready to go. After going over the operation of the vehicle, we pulled out of the lot as another satisfied Longo Lexus customer! More
AJ Chand was our saleman at Longo Lexus. He was extremely curtious and pleasant, and answered all of our questions in a straightforward and personable manner. My family and I were looking for a sp extremely curtious and pleasant, and answered all of our questions in a straightforward and personable manner. My family and I were looking for a specific Lexus model, the IS 350, and AJ was able to recommend a car that suited our requirements, again in a most professional manner. He did not try to dictate what we were to see, and allowed us to go at our own comfortable pace with regards to deciding on the right vehicle for us. Generally, buying a car is a stressful experience, but in this case, AJ made it easy for us. I probably would have tried to get a little better price on the vehicle, but my family and I had such a positive experience working with AJ, that we decided to take a reasonable offer and conclude the purchase. I would highly recommend AJ as the salesman to see if they are interested in purchasing a Lexus. Robert Yamamoto 2010 IS 350 More
This was the most pleasant customer experience experience of my life. From the moment we met Hadi until the conclusion of our transaction, he was very helpful and informative. He never pushed us and helped of my life. From the moment we met Hadi until the conclusion of our transaction, he was very helpful and informative. He never pushed us and helped us make an educated decision. I will recommend him to all of my friends and family. More
Both George and Nona have been extremely helpful from the phone call to my purchase. They explained everything about the car in detail and did not give me a hassle to purchase anything extra nor did they gi phone call to my purchase. They explained everything about the car in detail and did not give me a hassle to purchase anything extra nor did they give me any runarounds. Truly, it was a fast experience exactly the way i prefer it. i cannot recommend a better place or sales reps. More
Our car buying experience was amazing. We drove 75 miles to this dealership and it was well worth it! Gary Littleton was attentive to our needs and went through everything over the phone with us. When we a to this dealership and it was well worth it! Gary Littleton was attentive to our needs and went through everything over the phone with us. When we arrived at the dealership we knew exactly what we were getting. He was up front on pricing and never once pressured us into something we didn't want. He took care of our kids and got them set up with popcorn and a little t.v. while my husband and I took care of the car buying formalities. Those formalities were quick and easy to go through and we were in and out of the dealership in no time at all. Even my kids thought it was great experience...they never once asked if it was time to go home...LOL. Gary Littleton has continued to be available for any questions we may have even after our purchase. This was truly and enjoyable experience!!! Thanks Gary! More
This is my second purchase/lease at Longo. The total experience was fantastic. The process for quick efficient. The entire staff at Longo was very professional and courteous - this included the recept experience was fantastic. The process for quick efficient. The entire staff at Longo was very professional and courteous - this included the reception at the front. I received an excellent deal on my RX350 too. I'd like Longo to start selling vacations, houses, and other big purchases so that they too will be as exceptional as my experience at Longo. If you can, request Casey. You'll find him great to work with. More
I've been looking for dealer to purchase this particular model GX 460 for many times. Sales person Efren Martin helped me with excellent service and it was one of my best car purchase experience. He mad model GX 460 for many times. Sales person Efren Martin helped me with excellent service and it was one of my best car purchase experience. He made me feel very comfortable and did not give me a any pressure to buy. He was very kind and understandable not like other sales persons. I will comeback to this dealership and especially, for my next car purchase, I will ask for Efren Martin again. Thank you More
It was time to buy a car, we were looking a round for a while but we never really felt comfortable with the different dealers we went to. Most of the sales representatives were just in a rush to make their while but we never really felt comfortable with the different dealers we went to. Most of the sales representatives were just in a rush to make their sale so we felt nothing but pressure. We dicided to visit Longo Lexus a visit, our expiriance at Longo wes GREAT! all the people are friendly al leat the representative that help us was great.His name is Efren Martin, we told him what kind of payment we were looking for and what car we were intrested in and he worked with that. We never felt any pressure from him he was really calmed and friendly,His service was excellent i should say ,and that's what makes a buyer feel more comfortable. He worked with the staff to give us a good deal, They did a great job!They gave us a good deal with low monthly payments.Ginna from financing was great too. my experiance was great like i said and now i tell my friends and everyone about Longo Lexus, I honestly recommend this dealer to everyone that is thinking on buying a vehicle. More
I would definitely recommend Longo Lexus to any family or friends. Mark Fata made this the BEST car buying experience I ever had. Very knowledgeable about all the features on my new vehicle. I was not pressu friends. Mark Fata made this the BEST car buying experience I ever had. Very knowledgeable about all the features on my new vehicle. I was not pressure into purchasing any options i did not want. Overall great customer service, and very smooth transaction. More
I would recommend this dealer, because their sales and pricing maybe over. But they will make everything for your dream car come true. Especially Efren, Martin he was the best sales associate that you can pricing maybe over. But they will make everything for your dream car come true. Especially Efren, Martin he was the best sales associate that you can have. If you want the best price then it will be him. It is the best outstanding dealer that you want and to go to for car buying. More