Longo Lexus

Well informed on the timing and their effort to make less waiting time is greatly appreciated waiting time is greatly appreciated More

Great attention to my questions and concerns regarding our car. Exceptional service. James Dahlstein is excellent. our car. Exceptional service. James Dahlstein is excellent. More

Fantastic Sales and Service centers. The Sales center followed up repeatedly to assure we were satisfied with our purchase. The Service center has a wonderful lounge and helpful techni The Sales center followed up repeatedly to assure we were satisfied with our purchase. The Service center has a wonderful lounge and helpful technicians that kept me up to date on the pace of my service call. The text messaging and online document center helps keep all records centralized. Keep these features. More

Great service from the dealership with text capability to my service person Frank L. As well as efficient and friendly Rene moving on as service person also onwards at the dealership, Kudos 2 all and effic my service person Frank L. As well as efficient and friendly Rene moving on as service person also onwards at the dealership, Kudos 2 all and efficient service as well in providing answers as needed with a follow up .. Missing “olden Hawaiian days” Mahalo ! More

Kelly was great, understood what I needed, and didn’t try to oversell me. It was a busy day, but I got my car faster than expected. That was amazing. They did dirty my passenger side door panel, and the door to oversell me. It was a busy day, but I got my car faster than expected. That was amazing. They did dirty my passenger side door panel, and the door rubber was moved. Kelly asked that I take it back to remedy, so that was also excellent. More

Always friendly, and they strive to provide you with the best of services. Thank you Longo Lexus staff. best of services. Thank you Longo Lexus staff. More

Easy scheduling and on time finish for service as promised, will come back and recommend promised, will come back and recommend More

Rodolfo had been great with the whole service: consulted with the 110k service, and even a discounted on my alignment service. Great, great service and personality. Cashier at the department was efficient, with the 110k service, and even a discounted on my alignment service. Great, great service and personality. Cashier at the department was efficient, fast, and friendly. Greatful to Longo Lexus ( El Monte) - friendly services, peace of mind, time consuming, convince location. More

My service rep, Man Wong, is professional, accurate, and gives excellent service! He always stays in touch and does a great job of following up after the car has been returned to me. I wouldn't want my car gives excellent service! He always stays in touch and does a great job of following up after the car has been returned to me. I wouldn't want my car serviced anywhere else. In a word, Mr. Wong is awesome! More

Longo Lexus review 7/23/24 I was greeted by Willy Lam, one of the service consultants. He had mentioned that I had missed a scheduled maintenance service but not to worry because, it wasn't over a year. H one of the service consultants. He had mentioned that I had missed a scheduled maintenance service but not to worry because, it wasn't over a year. He mentioned that some people wait over 3 to even 10 years to come in. Willy was very knowledgeable about my 30K mile maintenance service and went over what needed to be done. I even had a list of other items to check. There were a few problems that I couldn't quite explain but, he was patient to listen and figured it out. Willy mentioned that they've been out of rental cars for 2 weeks so he had to call me an Uber. He had that handled and everything worked out smoothly. When my car was ready Willy had an Uber pick me up and made sure I was happy with the service and a nice cleaned car. With all the vehicles I've had and serviced, I'd say Longo Lexus has been the best! More