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Longo Lexus

El Monte, CA

4.9
2,108 Reviews
Call Dealership (626) 652-3381
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3530 Peck Rd

El Monte, CA

91731

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2,108 Reviews of Longo Lexus

September 12, 2024

I’ve bought many cars from Longo. I must say this was the best experience ever buying a car. Thank you!! More

by Nanasj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Tenorio
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Sep 12, 2024 -

Longo Lexus responded

Welcome to the Longo Lexus family and please enjoy what your drive.

September 09, 2024

Excellent service the sales representative was outstanding. I highly recommended longo Toyota to family and friends More

by Telidominguez1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Garcia
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Sep 09, 2024 -

Longo Lexus responded

We're honored to serve you @ Longo Lexus and please enjoy what you drive

September 08, 2024

Excellent job guys I like the professionalism and how clean it is inside the building More

by jinho_1004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
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Sep 09, 2024 -

Longo Lexus responded

Thank you for your positive feedback! We’re delighted to hear that you appreciated the professionalism of our team and the cleanliness of our facility. Your satisfaction is our priority, and we’re glad to know we met your expectations. We look forward to serving you again soon! Longo Lexus

September 07, 2024

As always, we are so pleased with the Longo Lexus service department taking care of our car. More

by Laksana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Report | Print
Sep 09, 2024 -

Longo Lexus responded

Your satisfaction is our top priority, and we look forward to maintaining the high standards you’ve come to expect from us. Hurry back - Team Longo

September 07, 2024

Francis is and excellent advisor excellent customer service and great communication and very professional I do recommend More

by Carrizoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
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Sep 09, 2024 -

Longo Lexus responded

Thank you for your kind words! We’re thrilled to hear that Francis provided you with excellent customer service, great communication, and professionalism. Your recommendation means a lot to us. Longo Lexus

September 06, 2024

Thomson was very accommodating and honest with all the deals that he give us. Kevin from Finance was very helpful and informative. Welcoming environment. More

by Rocelyn
Recommend Dealer
Yes
Employees Worked With
Thomson, Kelvin Huang
Report | Print
Sep 09, 2024 -

Longo Lexus responded

Thank you for sharing your positive experience with us! We’re thrilled to hear that Thomson provided you with accommodating and honest service and that Kevin from Finance was both helpful and informative. We pride ourselves on creating a welcoming environment for all our customers, and it’s great to know we succeeded in making your visit a pleasant one. Team Longo

September 04, 2024

Frank Lorusso is an excellent service advisor. Mr. Lorusso explains the required repairs, and ensures that all my concerns are addressed. More

by F.Fernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Lorusso
Report | Print
Sep 05, 2024 -

Longo Lexus responded

Thank you for taking the time to share your experience on DealerRater. We’re delighted to hear that Frank provided you with excellent service. Frank is truly dedicated to explaining the required repairs and ensuring that all your concerns are addressed. Your kind words affirm the high standards we strive to maintain. Team Longo Lexus

September 02, 2024

I love taking my car for service at Longo Lexus John always takes care of my car More

by Tracyp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yang
Report | Print
Sep 04, 2024 -

Longo Lexus responded

We never want you going anywhere else but Longo Lexus for your auto care needs

September 02, 2024

Longo always goes above and beyond my expectations. Their waiting area is a very comfortable place for me to work as my vehicle is being serviced. More

by Ponciano1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Report | Print
Sep 04, 2024 -

Longo Lexus responded

Your satisfaction is our top priority, and we’re glad to know that our efforts contribute to a positive experience. If you have any further needs or questions, please feel free to reach out. We look forward to serving you again! Team Longo Lexus

September 02, 2024

Great job, performed on my vehicle, such a great customer service, thank you so much. More

by pacheco_adrian63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Parada
Report | Print
Sep 02, 2024 -

pacheco_adrian63 responded

Great job, on the performance done on my vehicle, such a great customer service

Sep 03, 2024 -

Longo Lexus responded

We truly appreciate your gratitude and are grateful for your support. If you need anything else or have any questions, please feel free to reach out. Team Longo Lexus

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