Back

Longo Lexus

El Monte, CA

4.9
2,470 Reviews

3530 Peck Rd

El Monte, CA

91731

Directions

By Type

2,470 Reviews of Longo Lexus

June 30, 2026

Well planned and executed by the people of Longo for getting service completed in the minimum of time More

by lorenwong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Reynoso
Jun 30, 2026 -

Longo Lexus responded

Thank you for the confidence in our team. We look forward to being your trusted automotive partner for years ahead. Longo Lexus

June 28, 2026

Great dealership everyone is so welcoming and helpful! ! Definitely recommend this dealership If your searching for. Lexus vehicle. More

by angieg1015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Alvarez
Jun 29, 2026 -

Longo Lexus responded

Thank you so much for your kind words and recommendation! We’re thrilled to hear that you had a great experience with our team and felt welcomed and well taken care of. Enjoy what you drive - Longo Lexus

June 28, 2026

Stating when I drop the car the staff was very friendly and right away checked me in. More

by billdominguez88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Parada
Jun 29, 2026 -

Longo Lexus responded

We’re glad to hear that when you dropped off your car, our staff was friendly and got you checked in right away. We truly appreciate your kind words and look forward to seeing you again in the future! Team Longo

June 27, 2026

I had an excellent experience! The team was professional, honest, and provided outstanding customer service from start to finish. They explained the maintenance that was needed, co More

by lesliesuarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Ho
Jun 29, 2026 -

Longo Lexus responded

Thank you so much for taking the time to share your experience! We're thrilled to hear that you had such a positive visit. It means a lot to know our team's professionalism, honesty, and commitment to great customer service made a difference. Longo Lexus

June 25, 2026

Great setup while you wait. Friendly and efficient staff. About 2.5 hrs for a 5000 miles checkup and my car was washed too! 👍 More

by ngan318
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Jun 26, 2026 -

Longo Lexus responded

We're so glad you enjoyed our waiting area and found our team friendly and efficient. It's great to hear your 5K-mile service went smoothly, and we hope the complimentary car wash was a nice finishing touch. Have a wonderful weekend - Team Longo

June 18, 2026

Excellent service from Rony and Hieu Li. The experience was fun and outstanding service. Very happy. 😊 Thank you. More

by Pauline
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rony Parada 5 ⭐️ , Hieu Le
Jun 18, 2026 -

Longo Lexus responded

We're thrilled to hear that Rony and Hieu made your experience both fun and memorable. Providing outstanding service and creating a positive, enjoyable atmosphere for our guests is what we strive for every day We're honored to serve you and your auto care needs. Team Longo

June 18, 2026

Friendly and very patient, He treated his guests with the utmost hospitality, for which I gave him a five-star rating. More

by pinky8399
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Wu
Jun 18, 2026 -

Longo Lexus responded

Thank you so much for your wonderful 5-star review! We're delighted to hear that you had such a positive experience. Providing exceptional hospitality and making every guest feel welcome is something we take great pride in, and we're thrilled that this was reflected in your visit. Enjoy what you drive - Team Longo Lexus

June 17, 2026

My salesman, Sabino Cuevas, provided me with excellent service. I could not be more grateful for his assistance in finding my perfect car. He was very understanding of my apprehensions. Additionally, he m More

by MARINE.ARZUMAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sabino Cuevas
Jun 17, 2026 -

Longo Lexus responded

Thank you so much for your kind words! We're thrilled to hear that Sabino made your car-buying experience such a positive one. His dedication to helping our guests find the right vehicle and feel confident behind the wheel is what it's all about. We'll be sure to share your compliments with Sabino. Congratulations on your new car, and thank you for choosing Longo Lexus

June 16, 2026

Longo Lexus has been my trusted dealership for as long as I can remember. My current service advisor, John Yang, is trust worthy and takes care of my service with my interests at heart. In fact, all the ad More

by egkong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong, Francis Saldana, John Yang
Jun 16, 2026 -

Longo Lexus responded

Thank you for your continued trust and loyalty to Longo Lexus. We're delighted to hear that John has consistently provided you with honest, trustworthy service and has always kept your best interests in mind. Make it a great day and please hurry back - Longo Lexus

June 16, 2026

I always enjoy going to longo Lexus great service , caring people from the hello to the goodbye desk and nice environment with cup of coffee and snack More

by Lubana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Every one , Gerardo Ayala, Rodolfo Ayala Jr., Laura Montes
Jun 16, 2026 -

Longo Lexus responded

We love hearing that! Thank you for being such a loyal part of the Longo Lexus family.