Back

Longo Lexus

El Monte, CA

4.9
2,430 Reviews

3530 Peck Rd

El Monte, CA

91731

Directions

By Type

2,430 Reviews of Longo Lexus

May 09, 2026

I have bought 3 cars from Long Lexus over the last 24 years. They have been so courteous, friendly, reliable and honest. I have loved my cars and the service. More

by Sadybech
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Orozco
May 11, 2026 -

Longo Lexus responded

Wow—what an incredible milestone! Three cars over 24 years is true loyalty, and we’re genuinely honored to have been part of your journey for so long. It means a lot to hear that you’ve consistently experienced courteous, friendly, reliable, and honest service. We’re also thrilled to know you’ve loved your vehicles and the care you’ve received along the way. Team Longo Lexus

May 09, 2026

Excellence service They were on time and professional kept up with all the information and time More

by Ranbirsingh1267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
May 11, 2026 -

Longo Lexus responded

We’re delighted to hear that you received excellent service and that everything was handled in a timely and professional manner. Keeping our guests informed throughout the process is very important to us, and we’re glad our team delivered a smooth experience. Longo Lexus

May 09, 2026

Definitely a great dealership with outstanding service! I’ve been coming here for the past 3 years with my RX, and the experience has always been exceptional. Rene Reynoso has been my service consultant si More

by Janny K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Reynoso
May 11, 2026 -

Longo Lexus responded

Thank you for your continued trust and loyalty over the past three years! We’re truly honored to have been part of your Lexus ownership experience and are thrilled to hear that every visit has been exceptional. Rene will be delighted to know his honesty, professionalism, and attentive care have made such a positive impact. Team Longo

May 07, 2026

Rodolfo really help me a lot . he took his time explaining my situation on my vehicle. He went above and beyond and extra to help me . More

by cobra2553
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodolfo Ayala Jr.
May 07, 2026 -

Longo Lexus responded

We’re so glad to hear Rudy went above and beyond to help you and took the time to clearly explain everything regarding your vehicle. Providing caring, attentive service is what we strive for, and it’s wonderful to know Rudy made such a positive impact. Team Longo

May 06, 2026

Great dealership and friendly, helpful staff. Excellent experience with service advisor Mr Man Wong who’s always been professional and provided great customer care! Good follow-up after service, More

by lax2170wei
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
May 06, 2026 -

Longo Lexus responded

We’re delighted to hear you had a great experience with our team and that Man continues to take excellent care of you. Professional service, strong follow-up, and friendly support are exactly what we aim for every visit. Longo Lexus

May 07, 2026 -

lax2170wei responded

Reviewed and no other comments. Thank you!

May 06, 2026

Awesome! !! 2 thumbs up. Always on point. Great Advisors. Great customer care. On a time. More

by Mister Fuzzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
May 06, 2026 -

Longo Lexus responded

We really appreciate the 2 thumbs up and the shout-out to our service advisors and service team. Being on point and on time is exactly what we aim for every visit. Longo Lexus

May 02, 2026

Good overall. I will consider to comeback next time for next car. The environment is nice too. More

by Ychou5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yoon, Chris
May 04, 2026 -

Longo Lexus responded

We’re glad to hear you had a good overall experience and enjoyed the environment. It means a lot to us that you’d consider coming back for your next vehicle, we’d be happy to assist you again when the time comes! Longo Lexus

May 01, 2026

Good selection of vehicles to choose from. Everyone who helped us was polite and professional.. More

by Shawnbarrios
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Adonis Villatoro, Jose Mendoza
May 04, 2026 -

Longo Lexus responded

We truly appreciate your kind feedback. It’s great to hear that you enjoyed our selection and that our team provided polite, professional service throughout your visit. Thank you for choosing Longo Lexus and we look forward to assisting you again in the future!

May 01, 2026

Matthew Y was extremely helpful in sales. The entire car buying process was honest, straightforward, and as simple as possible for me. I really appreciate the diligence, follow up, and hones More

by Anthonyverlingo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Finance 5 Stars , Matthew Yeung
May 01, 2026 -

Longo Lexus responded

We’re delighted to hear that Matthew provided such helpful support and made your car-buying process honest, straightforward, and easy. Your kind words about his diligence, follow-up, and the overall effort of our sales team truly mean a lot. We appreciate your trust in Longo Lexus and please enjoy what you drive!

April 30, 2026

I’ve noticed that unless I go and check myself, I have to wait over 30 minutes, which is quite inconvenient. Could this be improved? More

by edashima
Recommend Dealer
No
Employees Worked With
Rene Reynoso
May 04, 2026 -

Longo Lexus responded

Thank you for taking the time to share your feedback, we truly appreciate the opportunity to review your experience. Unfortunately, due to the screen name used in your post, we’re unable to locate the details of your visit or reach out to you directly. We would really welcome the chance to connect and learn more, so please don’t hesitate to contact any of our service managers on duty at your convenience. Team Longo