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Longo Lexus

El Monte, CA

4.9
2,121 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,121 Reviews of Longo Lexus

March 31, 2024

The service is always excellent. The staff is helpful and informative. It’s the best! More

by manyapiva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Apr 01, 2024 -

Longo Lexus responded

Thank you for entrusting the team at Longo Lexus with your auto care needs!

March 31, 2024

I have leased cars from several dealerships (over the past 16 years) & Longo Lexus is BY FAR the BEST and EASIEST dealership to work with!! And Sergio Orozco is HANDS DOWN the BEST Sales Consultant I hav More

by Rachel Suponitsky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Orozco
Apr 01, 2024 -

Longo Lexus responded

Thank you for starting our Monday with this amazing review. Sergio and team at Longo Lexus are honored to serve you. Have a great week!

March 30, 2024

Continued excellent customer service and maintenance of car. The proof is that it has run consistently well. The guidance provided by Mr. Palmer has been valuable towards its maintenance over many years. More

by btnakaoka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Apr 01, 2024 -

Longo Lexus responded

Thank you for the kind posting on DealerRater. Jim and team are so honored to serve you - Longo Lexus

March 27, 2024

Always Great service. Always on time. Explains everything thoroughly. Delivers when advised. Rudy is always a pleasure to work with More

by Islandgurl51 aka Susan Vazquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clem Cisneros, Rodolfo Ayala Jr.
Mar 28, 2024 -

Longo Lexus responded

We never want you going anywhere else but Longo Lexus for your auto care needs. Make it a great day and Happy Easter

March 27, 2024

Excellent service from the service advisor Mr Michael Chico the repairs and maintenance were outstanding. Thanks More

by tquan529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Chico
Mar 27, 2024 -

Longo Lexus responded

We're happy knowing Michael and the service team @ Longo Lexus took wonderful care of you during your visit. Hurry back

March 26, 2024

Kelly Yang was great. ! Very helpful and informative. He is reliable and communicative. I only go to him More

by Jorgeley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Mar 26, 2024 -

Longo Lexus responded

Thank you for sharing your visit to Longo Lexus online and happy the team took amazing care of you and your investment (car)

March 25, 2024

Near from my house. Good salesman. I find a car that I looking for and price is in my budget More

by fawnho
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simon Hovanessian
Mar 25, 2024 -

Longo Lexus responded

Thank you for stopping by Longo Lexus and happy knowing Simon took wonderful care of you during your visit - Congratulations

March 24, 2024

Painless experience to buy a new car, in and out in less than 2 hours to get a new car. Sale person was friendly and helpful. More

by Henrymonrovia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Tenorio
Mar 25, 2024 -

Longo Lexus responded

From all of us @ Longo Lexus - Congratulations and we're honored to serve you

March 22, 2024

Always excellent customer service! That is why i purchase my second Lexus from Longo Lexus. More

by bsandco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Mar 22, 2024 -

Longo Lexus responded

We're humbled to have earned so much of your trust both in sales & service @ Longo Lexus. Have a wonderful weekend

March 22, 2024

Worst service . will never go back there for any service. I got a poor report on my vehicle inspection. More

by Macten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Okay
Mar 22, 2024 -

Longo Lexus responded

Because of the anonymity of DealerRater, we don't have any way to contact you or research your visit thoroughly. We welcome the opportunity to discuss this matter further with you and at your earliest convenience. Please feel free to contact our Service Manager, Clement Cisneros @ D:626.580.6206 or E: clement.cisneros@longolexus.com We look forward to hearing back from you

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