Longo Lexus
El Monte, CA
Filter Reviews by Keyword
By Type
2,291 Reviews of Longo Lexus
friendly, honest, Repairs have always been done correctly never have to return to get a repair done a second time, service rep. always helpful to explain what was done or needed. Francis Saldana keeps you in never have to return to get a repair done a second time, service rep. always helpful to explain what was done or needed. Francis Saldana keeps you informed on how your repairs are going and when they will be done. More
I am all praises for Fiona Li who made the whole car buying process a very smooth experience. She was very receptive and pleasant with all the questions raised regarding the purchase. buying process a very smooth experience. She was very receptive and pleasant with all the questions raised regarding the purchase. More
Sabino Cuevas is the best. He is fast, efficient, and professional. Pleasure to do business with. If you go to Longo, ask for Sabino ! He is fast, efficient, and professional. Pleasure to do business with. If you go to Longo, ask for Sabino ! More
Excellent service, I've been taking my car for servicing several years. My advisor Rene, is awesome! I'm updated the entire time, everything explained clearly, never feel pressured to "add" a service. All t several years. My advisor Rene, is awesome! I'm updated the entire time, everything explained clearly, never feel pressured to "add" a service. All the staff is friendly and professional. More
Kelly Yang always insures the highest service levels and follows through …as a 45 year customer of Longo Lexus and Toyota he is highly recommended. follows through …as a 45 year customer of Longo Lexus and Toyota he is highly recommended. More
Longo Lexus is the best! They are very customer friendly and will do whatever it takes to earn your business and trust. I have been a long-time customer, and am constantly im They are very customer friendly and will do whatever it takes to earn your business and trust. I have been a long-time customer, and am constantly impressed by their service. Last time, when they serviced my vehicle, they detected a crack in the windshield and replaced the entire windshield. When there were subsequent issues, they flat-bed trucked my car back to the dealership, fixed it, and made everything right. Man Wong, my service rep, was communicative every step of the way (and even after the repairs took place). More
Customer service with Man Wong . .excellent! Very helpful..very professional…also very pleased with car on pick up..did great job cleaning inside & outside! Very much appreciated!! .excellent! Very helpful..very professional…also very pleased with car on pick up..did great job cleaning inside & outside! Very much appreciated!! More
I keep returning because of the customer service. The service representative is always friendly and thorough when he goes over the needs of my car.. The service representative is always friendly and thorough when he goes over the needs of my car.. More
Professional and service was great! It was my first maintenance service for my car and Beau Ly assisted me. He explained the service for my car and followed up to make sure everything It was my first maintenance service for my car and Beau Ly assisted me. He explained the service for my car and followed up to make sure everything was good. Attention to detail and great customer service! More




