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Longo Lexus

El Monte, CA

4.9
2,316 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,316 Reviews of Longo Lexus

October 04, 2025

Love Longo Lexus. Clean and spacious waiting area that allows you to see cars are being worked on. More

by rayna168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodolfo Ayala Jr.
Oct 06, 2025 -

Longo Lexus responded

Thank you for the kind words! We’re so glad to hear you love Longo Lexus and that you enjoyed our clean, spacious waiting area. We love that you appreciate being able to see your vehicle being taken care of. We look forward to welcoming you back next time. Thanks again for choosing Longo Lexus!

October 01, 2025

Friendly and helpful staff ! Tony was great since the very first phone call we had , deal was done faster than I expected . More

by Lolis Robles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Minarto
Oct 01, 2025 -

Longo Lexus responded

Thank you for the great review! We're so glad to hear you had a smooth and fast experience—and that Tony made such a great impression right from the first call. We’ll be sure to pass along your kind words to him. Enjoy your new ride, and thanks again for choosing us! Team Longo

October 01, 2025

Michael the service agent was extremely helpful and friendly. It was an overall pleasant experience for sure! More

by jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Chico
Oct 02, 2025 -

Longo Lexus responded

We’re so glad to hear that Michael was helpful and friendly during your visit. It’s great to know you had a pleasant experience, that’s exactly what we strive for! We appreciate your support and look forward to serving you again in the future - Longo Lexus

October 01, 2025

I had a fantastic experience at Longo Lexus in El Monte! The staff is incredibly friendly and makes every visit welcoming and stress-free. Their mechanics are reliable and take excellent care of my car, alw More

by Raguedi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Aldana
Oct 01, 2025 -

Longo Lexus responded

We're so glad to hear about your fantastic experience at Longo Lexus! It’s always our goal to create a welcoming, stress-free environment, and it's great to know our team and technicians delivered just that. Clear communication and reliable care are what we strive for, and we're happy to see that reflected in your visits.

September 27, 2025

I just leased a new Lexus NX 350 from Longo Lexus, and I could not be happier with the experience. From beginning to end, everything was smooth, efficient, and stress-free—truly the best dealership experien More

by Joannmmedrano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hieu Le
Sep 29, 2025 -

Longo Lexus responded

We're truly pleased to hear about your seamless experience with the Lexus NX 350. It's great to know that Hieu Le and our digital team helped make the process smooth, informative, and comfortable from start to finish. Providing clear communication and attentive service is what we strive for, and it’s rewarding to know that came through in your visit. Make it a great day - Team Longo Lexus

September 27, 2025

Super fast service and always friendly. It was easy to make an appointment with minimal time waiting once I arrived. More

by Christine Delao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica Rios
Sep 29, 2025 -

Longo Lexus responded

We’re glad to hear your visit was quick, easy, and met with friendly service! Making your experience efficient and comfortable is always our goal, and it’s great to know that came through during your appointment. Looking forward to welcoming you back next time! Team Longo

September 22, 2025

I have the BEST service adviser that ever existed - Francis Saldana. He has been my adviser for several years. He is very professional, a good listener, kind, well mannered, and always gives the best i More

by nitai0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Sep 22, 2025 -

Longo Lexus responded

Thank you so much for your amazing feedback! We’re truly honored to hear how much you value and trust Francis Saldana. It means the world to us to know that his professionalism, kindness, and dedication have made such a lasting impression over the years. Make it a great day - Team Longo

September 21, 2025

Good work, good service. Nice attitude and very nice waiting room, let us enjoy the waiting time. More

by Linxting@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivian Tan
Sep 22, 2025 -

Longo Lexus responded

Thank you for your kind words! We're glad to hear you enjoyed the service, our team's positive attitude, and the comfort of our waiting room. It's great to know the environment helped make your visit more pleasant. We truly appreciate your feedback and look forward to welcoming you back again soon! Hurry back - Team Longo

September 20, 2025

I have been taking my car to Longo Lexus for years and I only work with Edgar Anzaldo, the best service advisor in the business. Edgar is professional, attentive, and always makes sure everything is taken c More

by Mr. Uk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Sep 22, 2025 -

Longo Lexus responded

Thank you so much for your continued loyalty and for taking the time to share such a thoughtful review! We’re thrilled to hear that Edgar Anzaldo has consistently provided you with the exceptional service and care we strive for at Longo Lexus. Your kind words about Edgar’s professionalism, clear communication, and attention to detail truly mean a lot. We’re also grateful for your recognition of our service technicians and the smooth experience you've had with our loaner car program. It’s wonderful to know that every part of your visit — from drop-off to repairs — has been seamless and stress-free. We’ll be sure to share your compliments with Edgar and the rest of the team. Longo Lexus

September 20, 2025

I had 2nd complimentary service for ES 350. Edgar was helpful. I did hear from him after car was taken into service area. Only texted me that car was ready. Basically good service. More

by DG
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Sep 22, 2025 -

Longo Lexus responded

Thank you for taking the time to share your feedback regarding your 2nd complimentary service for your ES 350. We're glad to hear that Edgar was helpful and that you received your vehicle back in good condition. We appreciate your comments and will continue to look for ways to enhance communication throughout the service process. Team Longo

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