
Longo Lexus
El Monte, CA
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2,199 Reviews of Longo Lexus
Lube And oil changes and detailing are fast and efficient. They have everything in order to get you in and out expeditiously. Kelly Yang is the best. efficient. They have everything in order to get you in and out expeditiously. Kelly Yang is the best. More
Man Wong my service cosultant is very professional and detail oriented. He goes through everything under the sun to make sure my car is working well and that it’s safe to drive . I trust him completely an detail oriented. He goes through everything under the sun to make sure my car is working well and that it’s safe to drive . I trust him completely and I drive a long way to make sure he is the one in charge of my car. He is knowledgeable and gives me information on how to keep my car running smoothly. He is awesome and so efficient! He deserves a promotion but I still want him to care for my car! Thank you Arlene Nepomuceno More
Longo Lexus is where I take my car for service. John was my service advisor on 6-27. He is knowledgeable and explained thoroughly what was needed. I trust John & Robin and I know they will take ca John was my service advisor on 6-27. He is knowledgeable and explained thoroughly what was needed. I trust John & Robin and I know they will take care of what my car needs! More
Clean, friendly, and courteous staffs. The waiting room was comfortable with plenty of space. The amenities/bar area was clean, organized, and fully stocked. The waiting room was comfortable with plenty of space. The amenities/bar area was clean, organized, and fully stocked. More
Absolutely the best car purchase experience I have ever experienced, The entire staff was the best! The GX 550 is technologically advanced and Joseph made the learning experience very easy, Marc, Chris, experienced, The entire staff was the best! The GX 550 is technologically advanced and Joseph made the learning experience very easy, Marc, Chris, David and Joseph made the deal a breeze, Thank you More
I bought my Lexus from Longo Lexus in 2017. I’ve taken my car here for service and repairs. I landed on Beau for my service rep these last few years and he’s great. He listens carefully, commun I’ve taken my car here for service and repairs. I landed on Beau for my service rep these last few years and he’s great. He listens carefully, communicates clearly, and is adept in his work. The workspace is emasculate; you can see where the technicians work through the glass partition. I’ve been happy with the quality of their workmanship, customer service, and technology. More
David was very helpful. He answered all my questions and kept me informed,as my car was being serviced. Everytime I go to Longo Lexus, I leave with a smile on my face. The r He answered all my questions and kept me informed,as my car was being serviced. Everytime I go to Longo Lexus, I leave with a smile on my face. The really know how to treat us there. I tell anyone that will listen about my Longo Lexus experience. Just GREAT! Keep up the amazing work, Longo Lexus. More
I requested through Longo Lexus’ availability of the car I was interested through their site. Within a few hours, I got a call from Fiona who is one of the sales associates of the Longo dealership She to I was interested through their site. Within a few hours, I got a call from Fiona who is one of the sales associates of the Longo dealership She told me the car was available on the lot and I could check out the car that day. So I went in the late afternoon to check out the car. Once I saw that the car was exactly what I was looking for, then it was time for negotiation and figuring out pricing. Fiona and the sales manager explained the total price of the car and the reason why it was at that price. I wouldn’t have known the perks of what Lexus’ CPO warranty and services had they not explained thoroughly. Once they laid out all the details, we then proceeded to go into the finance department to get the keys to my new car While we were doing all the finance documentation, Fiona made sure that the car was being washed so that it could be sparkly clean as I drove off the lot. Fiona made sure to reassure me that if there are any issues or concerns, that I could contact her to get any issues resolved. I believe that is true customer service and I look forward to doing further business with Longo Lexus More
Chris was extremely helpful and attentive in helping us find and purchase an NX250. Even transferring a vehicle for another dealership and discounting it down to the original price we expected! find and purchase an NX250. Even transferring a vehicle for another dealership and discounting it down to the original price we expected! More