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Longo Lexus

El Monte, CA

4.9
2,199 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,199 Reviews of Longo Lexus

July 05, 2025

Lube And oil changes and detailing are fast and efficient. They have everything in order to get you in and out expeditiously. Kelly Yang is the best. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Jul 07, 2025 -

Longo Lexus responded

We're glad to hear your lube, oil change, and detailing services were handled efficiently. It’s our goal to make every visit smooth and timely. Kelly will appreciate your kind words and please hurry back - Longo Lexus

July 05, 2025

Man Wong my service cosultant is very professional and detail oriented. He goes through everything under the sun to make sure my car is working well and that it’s safe to drive . I trust him completely an More

by anepo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Jul 07, 2025 -

Longo Lexus responded

Thank you for your kind words and for continuing to make the trip to see us—it means a lot. We're glad to hear that Man has earned your trust through his professionalism, attention to detail, and commitment to your vehicle’s safety and performance. It’s clear he goes above and beyond to ensure you feel informed and confident about your car’s care. We'll be sure to share your feedback with him and the team. Team Longo Lexus

July 05, 2025

Longo Lexus is where I take my car for service. John was my service advisor on 6-27. He is knowledgeable and explained thoroughly what was needed. I trust John & Robin and I know they will take ca More

by judygamboa519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Ho, John Yang
Jul 07, 2025 -

Longo Lexus responded

We appreciate you choosing Longo Lexus for your service needs. It's great to hear that John provided clear and knowledgeable guidance during your recent visit. We're also glad to know you trust both John and Robin to take care of your vehicle—your confidence in our team means a lot.

July 05, 2025

Francis Saldana consistently delivers outstanding service and recommendations. The entire Longo Lexus Team is GREAT. More

by mmcalantoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Jul 07, 2025 -

Longo Lexus responded

We’re glad to hear that Francis continues to provide you with outstanding service and recommendations. Your recognition means a lot to him and the entire Longo Lexus team.

July 04, 2025

Clean, friendly, and courteous staffs. The waiting room was comfortable with plenty of space. The amenities/bar area was clean, organized, and fully stocked. More

by Lance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomson Diep, Rene Reynoso , Rodolfo Ayala Jr.
Jul 07, 2025 -

Longo Lexus responded

We appreciate your feedback on DealerRater. It’s great to know you found our staff to be clean, friendly, and courteous. We're also glad the waiting area and amenities met your expectations—comfort, cleanliness, and a well-stocked space are things we take pride in. Longo Lexus

July 04, 2025

Absolutely the best car purchase experience I have ever experienced, The entire staff was the best! The GX 550 is technologically advanced and Joseph made the learning experience very easy, Marc, Chris, More

by Rrc1956
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Truong, Marc Fata
Jul 07, 2025 -

Longo Lexus responded

Congratulations on your new GX 550! We're pleased to hear this was the best car purchase experience you've had. Joseph, Marc, Chris, and David will be glad to know they made the process smooth and informative. Enjoy your new Lexus, and we look forward to seeing you again down the road. Team Longo

July 04, 2025

I bought my Lexus from Longo Lexus in 2017. I’ve taken my car here for service and repairs. I landed on Beau for my service rep these last few years and he’s great. He listens carefully, commun More

by Linda B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Jul 07, 2025 -

Longo Lexus responded

We’re glad to hear you've continued to trust Longo Lexus since your purchase in 2017. It’s great to know that Beau has provided the attentive, clear, and knowledgeable service you expect. We also appreciate your kind words about our facility and team. Transparency, quality workmanship, and strong customer service are priorities for us, and we're happy to know that’s been your experience. We look forward to continuing to serve you and your Lexus for years to come. Hurry back - Team Longo

July 03, 2025

David was very helpful. He answered all my questions and kept me informed,as my car was being serviced. Everytime I go to Longo Lexus, I leave with a smile on my face. The r More

by mickeyrenteria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Parada, Rene Reynoso
Jul 03, 2025 -

Longo Lexus responded

Thank you so much for taking the time to share your experience with our service department! We’re truly grateful for your continued trust in Longo Lexus. It’s wonderful to hear that David was helpful, kept you well-informed, and answered all your questions throughout your visit. We're proud to have team members like him who consistently deliver the level of service our guests deserve. Please have a safe 4th of July and hurry back - Team Longo

July 02, 2025

I requested through Longo Lexus’ availability of the car I was interested through their site. Within a few hours, I got a call from Fiona who is one of the sales associates of the Longo dealership She to More

by hyunyi88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Kong, Fiona Li, Vivian Tan
Jul 03, 2025 -

Longo Lexus responded

Congratulations on your new vehicle, and thank you so much for choosing Longo Lexus! We’re thrilled to hear about your experience—from your initial online inquiry to driving off the lot in your new car. It's wonderful to know that Fiona and our sales manager took the time to walk you through the Certified Pre-Owned benefits and made the entire process transparent, smooth, and stress-free. Fiona’s attention to detail—ensuring your car was cleaned and ready, and offering ongoing support—truly reflects the level of service we aim to deliver to every guest. We’re so glad she made a lasting impression and that you felt well taken care of throughout the process. We truly appreciate your trust in us and are excited to be part of your Lexus journey. Should you have any questions or need anything down the road, our team will always be here for you. Welcome to the Longo Lexus family—we look forward to serving you again in the future!

July 01, 2025

Chris was extremely helpful and attentive in helping us find and purchase an NX250. Even transferring a vehicle for another dealership and discounting it down to the original price we expected! More

by geeta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Tenorio
Jul 01, 2025 -

Longo Lexus responded

Thank you for your recent purchase, and congratulations on your new NX250! We’re thrilled to have been part of this exciting moment with you. We’re especially glad to hear that Chris was so helpful and attentive throughout the process. Going the extra mile to transfer the vehicle from another dealership and ensuring you received the price you expected is exactly the level of service we strive to provide every day. Team Longo

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