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Longo Lexus

El Monte, CA

4.9
2,479 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,479 Reviews of Longo Lexus

June 15, 2026

My husband and I have been having our car serviced at Longo Lexus since we purchased it 5 years ago. We have never had a bad experience. I am the one who usually takes the car for service and it's so ref More

by terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked also (in the past) with Jim Palmer who was also very good. , Rodolfo Ayala Jr.
Jun 16, 2026 -

Longo Lexus responded

Thank you so much for taking the time to share your experience and for trusting us with your vehicle over the past five years. We are truly humbled by your kind words and grateful for the opportunity to serve you and your husband. It's wonderful to hear that our team has consistently made you feel welcome and well cared for during each visit. Providing exceptional service with a friendly smile is what we strive for every day, and we're delighted that this has been reflected in your experiences with us - Hurry back Longo Lexus

June 14, 2026

Outstanding service! Highly recommend this service center! The team was professional, up-front, and genuinely cared about my vehicle. More

by tdiana_truong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Jun 15, 2026 -

Longo Lexus responded

Thank you for your kind recommendation! We're thrilled to hear our team provided professional, transparent service and showed genuine care for your vehicle. We appreciate your trust and support. Longo Lexus

June 14, 2026

Long time Longo customer for buying 3 Lexus cars and services here. Modern and clean facility. Friendly staff. Buying process is easy and quick. More

by Kle10usa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Jun 15, 2026 -

Longo Lexus responded

Thank you for your continued loyalty and for choosing us for your three Lexus purchases and service needs over the years. Your trust means a great deal to us and we look forward to providing you with the same exceptional experience for many years to come. Longo Lexus

June 11, 2026

Christopher Tenorio was amazing! ! He was easy to work with and he made buying a car easy!! More

by alslighthouse4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Tenorio
Jun 12, 2026 -

Longo Lexus responded

Making the car-buying process easy, enjoyable, and stress-free is exactly what we strive for. We'll be sure to share your kind words with Christopher and recognize him for his outstanding service. Congratulations on your new vehicle, and thank you for choosing Longo Lexus

June 10, 2026

Excellent Dealership especially the Service Dept, Service Advisor Man Wong is the Best advisor , I have been going here since 2001, I will only go to this Dealership More

by plittleton.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Jun 12, 2026 -

Longo Lexus responded

We’ll be sure to share your kind words with Man Wong—he will be thrilled to hear that his dedication and service have made such a positive impact. We sincerely appreciate your continued support and look forward to serving you for many years to come - Longo Lexus

June 07, 2026

Good, Customer, service and professional. Excellent team and and always courteous. I always enjoy coming and having my Lexus serviced at Lexus Longo. More

by Eric
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Jun 08, 2026 -

Longo Lexus responded

From all of us @ Longo Lexus, we're humbled to serve you and your auto care needs. Make it a great day and please hurry back

June 05, 2026

Excellent services and very friendly. It’s the best Lexus dealer in the USA for sure . More

by achunwu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Jun 08, 2026 -

Longo Lexus responded

Thank you for the wonderful compliment! We're honored by your kind words and thrilled you enjoyed our friendly service experience. Longo Lexus

June 05, 2026

Great job as always, service here is top notch! Such a pleasure doing business here! More

by airwill90746
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Jun 05, 2026 -

Longo Lexus responded

Providing top-notch service is always our goal, and it means a lot to know that it shows. We truly appreciate your support and your business. Longo Lexus

June 05, 2026

Nice and very clean facility. Professional staff. Several amenities available when waiting for service completion. More

by Knightday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivian Tan
Jun 05, 2026 -

Longo Lexus responded

Our team takes great pride in providing professional service and a comfortable experience for every guest. We appreciate your feedback and look forward to serving you again in the future! Longo Lexus

May 28, 2026

Great service, friendly staff, honest no pressure, and clean facility! I couldn’t be happier.. More

by Evangnuguid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Ly
May 28, 2026 -

Longo Lexus responded

Thank you for your posting on DealerRater and we're honored to serve you and your auto care needs. Make it a great day and please hurry back - Team Longo Lexus

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