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Longo Lexus

El Monte, CA

4.9
2,055 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,055 Reviews of Longo Lexus

October 09, 2023

Loved getting my new car delivered to my door and signing paperwork in my own home. Gary is very knowledgeable and didn't use heavy handed tactics to get me to add additional features or options that I didn' More

by bill.r.schmidt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Littleton
Oct 10, 2023 -

Longo Lexus responded

From all of us @ Longo Lexus - Congratulations and happy knowing Gary took wonderful care of you during your visit. Enjoy what you drive.

October 08, 2023

5 star service. I really appreciate our service manager, man Wong. He's a stellar representative for longo lexus. More

by furamakat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Oct 09, 2023 -

Longo Lexus responded

Thank you for visiting Longo Lexus Svc Dept and happy knowing Man Wong and the service team took wonderful care of you.

October 06, 2023

Always excellent service and excellent service employees who are courteous, friendly and professional and who bring to my attention any problems with my vehicle I was unaware of. More

by ericwalterscheidinvestigations
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Lorusso
Oct 06, 2023 -

Longo Lexus responded

Thank you for entrusting Longo Lexus with your auto care needs. We're honored to serve you - Team Longo

October 06, 2023

Courteous and professional Keeps promise Whether is purchasing a car or maintenance They are helpful More

by Platinainc3201
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Oct 06, 2023 -

Longo Lexus responded

From all of us @ Longo Lexus we're honored to serve you.

October 05, 2023

Service advisors are efficient, helpful, excellent customer service, people are polite, friendly wears a smile , trustworthy , good service and reasonable price I love the discounts too. Keep it comin More

by rowena.francia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Dahlstein
Oct 05, 2023 -

rowena.francia responded

I’m real

Oct 05, 2023 -

Longo Lexus responded

Thank you for making us smile, we're honored to serve you. Hurry back - Team Longo

October 05, 2023

Always easy in and out for maintenance. Kelly is a true professional. Would recommend to anyone More

by Adoan720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Oct 05, 2023 -

Longo Lexus responded

We wouldn't be a dealership without guests such as you and we're honored to serve you - Team Longo Lexus

October 03, 2023

Emillio went. above and beyond with this car sales. As we entered the car dealership sales office there were two employees that didn’t offer to assist us. Fortunate More

by unlimitedfaith247
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rony Paralda, Emilio Mejia
Oct 03, 2023 -

Longo Lexus responded

Congratulations on your recent purchase from Longo Lexus and so happy knowing of the caring attention provided by Emilio. Thank you for your kindness - Team Longo Lexus

October 03, 2023

Man Wong is my go to service manager. He is the reason I come back to Longo to have my Lexus RC serviced. More

by tanakad442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Oct 03, 2023 -

Longo Lexus responded

Thank you for your loyalty to our company (Longo Lexus) and team (Man Wong)

October 02, 2023

Courtesy, efficiency, professional, It is quite a service which do not happen elsewhere. Give the a big thumb. More

by chen.norman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackelyne Martinez
Oct 02, 2023 -

Longo Lexus responded

Thank you for sharing your service visit @ Longo Lexus on Dealerrater. Hurry back!

September 30, 2023

You cannot beat Longo Lexus when it comes to customer service! If that matters to you, then you need to purchase a car from them. You should also ask for Francis because he's the very best!! More

by glynismcc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Oct 02, 2023 -

Longo Lexus responded

Thank you for being the most important part of our business - Team Longo Lexus

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