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Longo Lexus

El Monte, CA

4.9
2,143 Reviews
Call Dealership (626) 652-3381
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3530 Peck Rd

El Monte, CA

91731

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2,143 Reviews of Longo Lexus

September 13, 2023

Great Dealer and Service Experience. I never had a bad experience when I bring my car in for Service More

by Maylee6225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong, Gerardo Ayala
Report | Print
Sep 13, 2023 -

Longo Lexus responded

Thank you Maylee for your ongoing loyalty you have with our dealership - Longo Lexus. We're honored to serve you

September 13, 2023

This dealership goes over and above The service people are amazing Especially my sales man Jackson Le More

by aalonzo0063
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackson Le
Report | Print
Sep 13, 2023 -

Longo Lexus responded

We couldn't agree with you more about Jackson, he's certainly one of the many reasons why Longo is Longo. We're honored to serve you and please enjoy what you drive - Make it a great day - Team Longo Lexus

September 10, 2023

Robin Ho is outstanding! He gets the job done and keeps us informed every step of the way. More

by eviejbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Ho
Report | Print
Sep 11, 2023 -

Longo Lexus responded

Thank You for your kind words regarding your service visit with Robin. Have a great week - Team Longo

September 10, 2023

Have been going there for over 20 years and have always been pleased with their service! More

by Shelley.wingate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Ho
Report | Print
Sep 11, 2023 -

Longo Lexus responded

Wow 20 years! We're honored you have chosen Longo Lexus as your go to dealer for your services. We want to say Thank You for your loyalty and we're looking forward to many more years of serving you.

September 08, 2023

Always a great experience with service Dept at Longo Lexus. Michael Chico is the best! I will definitely request him as my service advisor over and over again. Thank you Michael for always wiling to ans More

by V.hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Parada, Michael Chico
Report | Print
Sep 08, 2023 -

Longo Lexus responded

What a great way to begin our Friday @ Longo Lexus - Thank you V. Hernandez for this amazing posting and we're so happy knowing of the caring attention provided by Michael and the service team @ Longo

September 08, 2023

Staffs are all very courteous. Facility is nice with plenty of seatings beverages and snacks provided. More

by kalkam
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yang
Report | Print
Sep 08, 2023 -

Longo Lexus responded

Thank you for your posting on DealerRater - Team Longo Lexus

September 08, 2023

Mr. Beau Ly is a nice and patient person. I really appreciated your help and service. Sincerely, Theresa Nguyen More

by Nguyen Theresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Report | Print
Sep 08, 2023 -

Longo Lexus responded

Thank you for coming to Longo Lexus for your servicing needs and please hurry back

September 08, 2023

I love coming to Longo buying a new car because it doesn’t take long to get my deal done. Second sale people are friendly and helpful plus clean environment. More

by chhoung888
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ray Huang
Report | Print
Sep 08, 2023 -

Longo Lexus responded

Thank you for being the most important part of our business and please enjoy what you drive. We're honored to serve you - Team Longo Lexus

September 08, 2023

Excellent service Francis Saldana my service advisor is always very professional and pleasant to deal with. More

by rsrazon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Report | Print
Sep 08, 2023 -

Longo Lexus responded

We'll make sure Francis receives a copy of this posting, it's certainly going to make his day. Have a great weekend - Team Longo Lexus

September 07, 2023

I love Longo Lexus. They are alway professional, efficient, and courteous. The loung is very welcoming if you elect to wait. More

by carteremay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Chico
Report | Print
Sep 07, 2023 -

Longo Lexus responded

We never want you going anywhere else but Longo Lexus for your auto care needs. Thank you for allowing us to earn your trust. Make it a great day!

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