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Longo Lexus

El Monte, CA

4.9
2,287 Reviews
Call Dealership (626) 652-3381
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3530 Peck Rd

El Monte, CA

91731

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2,287 Reviews of Longo Lexus

December 17, 2023

The Service Department at Longo Lexus has the best customer service experience bar none - from the quick and efficient check- in process, to the easy-to-use text updates, to the complementary washes - More

by CS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Report | Print
Dec 18, 2023 -

Longo Lexus responded

Thank you for your kindness and please know how honored we are to serve you @ Longo Lexus - Happy Holidays

December 16, 2023

Friendly staff, fast check in and out. Loaner was amazing. Car finished in timely manner More

by Yen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Chico
Report | Print
Dec 18, 2023 -

Longo Lexus responded

From all of us @ Longo Lexus, we're honored to serve you and please have the Merriest of Holidays

December 16, 2023

Excellent service from the Longo dealership staff. Would recommend to anyone who asked. The quick service is appreciated. More

by collinsharoldr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Report | Print
Dec 18, 2023 -

Longo Lexus responded

THANK YOU * THANK YOU * THANK YOU for the shout out on DealerRater and we cannot wait to share this posting with Francis and the service team @ Longo Lexus. Happy Holidays and we will see you in 2024

December 13, 2023

Awesome service I would recommend your family and friends to Service there vehicles from here as well buy cars from here as well More

by Allen3408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Chico
Report | Print
Dec 13, 2023 -

Longo Lexus responded

We're happy knowing Michael and the service team @ Longo Lexus took wonderful care of you as you only deserve the best service. Make it a great day and Happy Holidays

December 13, 2023

-I have been with this dealership for almost 10 years and I can only say great things about everyone that I deal with from the staff and the service department to the sales team , such a great group profess More

by valleyUnitedPlumbing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Lo
Report | Print
Dec 13, 2023 -

Longo Lexus responded

THANK YOU * THANK YOU * THANK YOU for all your loyalty for so many years with Longo Lexus. We are smiling from ear-to-ear to have earned your business for so many years. Please have the Merriest of Holidays

December 12, 2023

Frank service rep Offers great service And keeps you informed so that your pick up of your vehicle is timely More

by mauratownley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Lorusso service consultant
Report | Print
Dec 12, 2023 -

Longo Lexus responded

Thank you for coming to Longo Lexus Service Dept and delighted knowing Frank Lorusso and the team took wonderful care of you and in a timely mannter

December 12, 2023

Very organized. Employees are very nice and know their jobs well. They get you in for setvice very quickly. More

by HONEYKHACH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Chico
Report | Print
Dec 12, 2023 -

Longo Lexus responded

We couldn't have asked for a better posting and we appreicate you taking time out of your day to do so. From all of us @ Longo Lexus, we wish you the Merriest of Holidays and we will see you in 2024!

December 10, 2023

All of you guys at very helpful and friendly. This is our first time doing the maintenance and I’m satisfied. More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Garcia
Report | Print
Dec 10, 2023 -

Ed responded

Okay

Dec 11, 2023 -

Ed responded

Job well done guys

December 10, 2023

The services were good I definitely recommend friend to Longo for services in the future More

by steck007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Yeung
Report | Print
Dec 11, 2023 -

Longo Lexus responded

Congratulations on your recent purchase from Longo Lexus and happy Matthew and the team took wonderful care of you and your auto care needs.

December 10, 2023

Great service fast turnaround. Edgar was great who was my service rep. Car was even washed after its service. More

by Peter_boyadjian
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Report | Print
Dec 11, 2023 -

Longo Lexus responded

Thank you Mr. Boyadjian for entrusting the service team @ Longo Lexus with your auto care needs. Happy Holidays and we will see you in 2024!

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