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Longo Lexus

El Monte, CA

4.9
2,143 Reviews
Call Dealership (626) 652-3381
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3530 Peck Rd

El Monte, CA

91731

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2,143 Reviews of Longo Lexus

August 13, 2023

Always great service from David P. ! Always transparent which I truly appreciate! In addition very considerate of your concerns on your vehicle l he truly cares! More

by Gizet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Technician Christian was also super helpful!, David Parada
Report | Print
Aug 14, 2023 -

Longo Lexus responded

We're honored to serve you @ Longo Lexus

August 13, 2023

Longo Lexus is very nice service people. I am please with the service experience that Jackelyne offer me. I would give her 5 stars rating. More

by Wil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackelyne Martinez
Report | Print
Aug 14, 2023 -

Longo Lexus responded

Thank you for your rating and review on your visit to our dealership (Longo Lexus) and delighted knowing Jackelyn took wonderful care of you and your auto care needs.

August 12, 2023

It was easy and the job was done in the time frame estimated. Michael was very easy to work with, friendly! More

by Jusm0m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Chico
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Aug 14, 2023 -

Longo Lexus responded

Thank you for the 5-star rating on DealerRater and happy knowing Michael and the Svc team @ Longo Lexus took wonderful care of you

August 11, 2023

My good to dealership for all my Lexus vehicles. Service advisors are courteous, knowledgeable and great with follow ups. Dealership is clean and organized. More

by BK21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
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Aug 11, 2023 -

Longo Lexus responded

We know you have many choices when selecting a servicing dealer and we're honored @ Longo Lexus to have been selected to handle your auto care needs. Make it a great day and hurry back

August 10, 2023

Everything is always nice and smooth. The communication is great and they are swift with the maintenance. More

by Stevenlu2480
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yang
Report | Print
Aug 11, 2023 -

Longo Lexus responded

Thank you for the shout out on DealerRater and have a wonderful weekend - Team Longo

August 10, 2023

Device on time and efficient . Staff were professional and friendly My vehicle was ready on time Environment at the service center was pleasant More

by siow.bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackelyne Martinez
Report | Print
Aug 11, 2023 -

Longo Lexus responded

Thank you for stopping by Longo Lexus Svc Dept and happy knowing the team took wonderful care of you and your auto care needs. Make it a great day!

August 09, 2023

I had a wonderful experience at Longo Lexus! ! Sergio was awesome and I love my car! More

by laura.abarca0105
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Orozco
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Aug 09, 2023 -

Longo Lexus responded

Congratulations Laura and thank you for coming to Longo Lexus

August 08, 2023

Thank you for the excellent customer service I’am very satisfied with the excellent service More

by BMERINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackelyne Martinez
Report | Print
Aug 08, 2023 -

Longo Lexus responded

Thank you for visiting Longo Lexus and we're happy you were satisfied with our services - Team Longo

August 06, 2023

Service department at Longo Lexus has always been excellent. I always get updates on my vehicle. More

by Redboogie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Report | Print
Aug 07, 2023 -

Longo Lexus responded

We're honored @ Longo Lexus to have been selected to handle your vehicle needs.

August 05, 2023

Great customer service. Great notifications and keeping me informed on the phone and online. Love the loaner car. More

by addis3744
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yang
Report | Print
Aug 07, 2023 -

Longo Lexus responded

Thank you for coming to Longo Lexus Svc Dept and happy knowing John and the svc team took wonderful care of you - Have a great rest of your week

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