Back

Longo Lexus

El Monte, CA

4.9
2,054 Reviews

3530 Peck Rd

El Monte, CA

91731

Directions

By Type

2,054 Reviews of Longo Lexus

May 21, 2023

Service guy was very professional and a lot of help for my questions, really liked him More

by Precysep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
May 22, 2023 -

Longo Lexus responded

Thank you for stopping by Longo Lexus Svc Dept and happy knowing Man took wonderful care of you and your auto care needs

May 21, 2023

I had my service done at my home. Service associate was friendly, on time and efficient. Would highly recommend. More

by VukAl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry can’t remember , David Parada
May 22, 2023 -

Longo Lexus responded

Thank you Vuk Al for sharing your viewpoing on DR and happy knowing the mobil team was able to assist.

May 18, 2023

Best customer service ever! That is why I keep going back. Rene Reynoso is awesome as he finds ways to save on services. More

by gabrielac1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Reynoso
May 18, 2023 -

Longo Lexus responded

We're honored to serve you @ Longo Lexus Svc Dept

May 17, 2023

Kelly Yang is always helpful and explains things fully. Everyone that I had contact with was pleasant and helpful. More

by jhensley1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
May 17, 2023 -

Longo Lexus responded

Thank you for your rating and review on our company (Longo Lexus) and team (Kelly Y)

May 16, 2023

The people are very friendly. While waiting, their environment is comfortable. I love their coffee and drinks. More

by Kiu thu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodolfo Ayala Jr.
May 16, 2023 -

Longo Lexus responded

We're happy to read how comfortable your service visit went @ Longo Lexus.

May 14, 2023

Always on time, personal friendly, clean and nice area. . drinks service excellent. Safety area.I like it More

by Karen.castillo 01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
May 15, 2023 -

Longo Lexus responded

Thank you for sharing your viewpoint on DealerRater and from all of us @ Longo Lexus -Make it a great day and hurry back

May 14, 2023

Sales Manager, Victor is very knowledgeable -explained all details clearly and so is the delivery person Cris who fully explained the features of the car. I highly appreciate their effort. More

by evelynlaficor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris who delivered the car, Victor Reyes
May 15, 2023 -

Longo Lexus responded

Thank you for sharing your feedback on DealerRater and happy to read of the caring attention Victor and the Sls team @ Longo Lexus provided. Enjoy what you drive

May 13, 2023

Good service attitude, John is very nice, everybody’s good, that why I come here! More

by Jie chang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yang
May 13, 2023 -

Jie chang responded

He is very nice ,very professional,very patient

May 13, 2023 -

Jie chang responded

Good

May 13, 2023 -

Jie chang responded

Good

May 13, 2023 -

Jie chang responded

Good

May 13, 2023 -

Jie chang responded

Good

May 13, 2023 -

Jie chang responded

Good

May 13, 2023 -

Jie chang responded

Good

May 13, 2023 -

Jie chang responded

Very good

May 13, 2023 -

Jie chang responded

Good

May 13, 2023 -

Jie chang responded

Good

May 13, 2023 -

Jie chang responded

Good

May 13, 2023 -

Jie chang responded

Good

May 13, 2023 -

Jie chang responded

Good

May 13, 2023 -

Jie chang responded

Good

May 15, 2023 -

Longo Lexus responded

Thank you for the trust you have in our company (Longo Lexus) and team (John Y)

May 11, 2023

I was delighted by the reception I received by your entire service team,.. upon arrival at the service kiosk until I get my RX-350L back. Michael Chico was very helpful in explaining what was required More

by jamesk.lim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Van Phu, Michael Chico
May 11, 2023 -

Longo Lexus responded

We're so honored to serve you and Longo Lexus and welcome to the Lexus family

May 11, 2023

Excellent service my representative was very informative. I never had to guess what was going on with status of car. More

by Aries
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
May 11, 2023 -

Longo Lexus responded

Thank you for your posting - Team Longo

...
78
...