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Longo Lexus

El Monte, CA

4.9
2,143 Reviews
Call Dealership (626) 652-3381
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3530 Peck Rd

El Monte, CA

91731

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2,143 Reviews of Longo Lexus

June 12, 2023

The service department is fantastic and they really do go out their ways to help. More

by tlam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Report | Print
Jun 12, 2023 -

Longo Lexus responded

Thank you for visiting Longo Lexus Svc Dept

June 12, 2023

Tony was amazing and very helpful to me and my family! Very efficient and just overall a fantastic person! More

by brendavg0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Minarto
Report | Print
Jun 12, 2023 -

Longo Lexus responded

Thank you for taking time to post about your recent sales experience on DealerRater and happy knowing Tony and the Sls team @ Longo Lexus took wonderful care of you.

June 11, 2023

Longo lexus has a clean and spacious waiting lobby. There are many electrical outlets to use throughout the seating area More

by Janey86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Lorusso
Report | Print
Jun 12, 2023 -

Longo Lexus responded

We're happy knowing your visit to Longo Lexus Svc Dept was comfortable during your wait

June 10, 2023

Scheduled for my regular service. Time this is much faster. The service is always professional! More

by Nurhayati Johan
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Minarto, Rene Reynoso
Report | Print
Jun 12, 2023 -

Longo Lexus responded

Congratulations on your recent purchase from Longo Lexus and please enjoy what you drive

June 08, 2023

Always answer all my questions and concerns. Been going there many years. Helpful and knowledgeable. More

by ladym206
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Report | Print
Jun 08, 2023 -

Longo Lexus responded

We never want you going anywhere else but Longo Lexus Svc Dept and we're honored to serve you

June 07, 2023

Very efficient, customer service oriented and everything I could ask for in a dealership. I have been purchasing my vehicles from Longo Lexus and Longo Toyota for as long as I can remember!! More

by #1Happycustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Chico
Report | Print
Jun 07, 2023 -

Longo Lexus responded

Thank you for taking time out of your day to share with others who follow DealerRater about your service visit @ Longo Lexus. We'll make sure Michael receives a copy of this posting, it's certainly going to make his day.

June 06, 2023

Excellent . .associates always helpful and professional. Always very clean and comfortable establishment. Offers refreshments while you wait along with television More

by Satisfied customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Yang, David Parada
Report | Print
June 05, 2023

Good service and detailed explanation And professional technology, Let my car be properly taken care of. More

by RJHou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Ho, Matthew Yeung, Kelvin Huang
Report | Print
Jun 05, 2023 -

Longo Lexus responded

Congratulations from Longo Lexus

June 04, 2023

Very happy with their work! Always on time and very friendly staff. Keep up the good work! More

by aliciaiba2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Reynoso
Report | Print
Jun 05, 2023 -

Longo Lexus responded

Thank you for your rating and review - Team Longo

June 04, 2023

Excellent service! Advisor John Yang is very knowledgeable and friendly, he helped me to get a loan car so I can still have a car to drive while they are doing the repa More

by Philip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yang
Report | Print
Jun 05, 2023 -

Longo Lexus responded

Thank you for visiting Longo Lexus Svc Dept and happy knowing the service team took wonderful care of you

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