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Longo Toyota of Prosper

Prosper, TX

4.9
1,390 Reviews
At Longo Toyota of Prosper, our guiding principle is “Taking care of our guests, one at a time.” We create superior guest experiences that exceed expectations at every touchpoint. Our goal is to create lifelong relationships by establishing trust and loyalty through integrity and transparency. We never charge over MSRP or add overpriced additional equipment on our great selection of new, certified used, and used cars. We are proud to be part of the DFW community and actively support educational and charitable organizations. Our knowledgeable and helpful team members look forward to serving the DFW and surrounding communities.
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2100 West University Drive

Prosper, TX

75078

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Showing 1,390 reviews

May 03, 2025

My husband and I visited Toyota of Prosper in search of a new SUV. The facility and its employees were exceptional. Tony Bailey was extremely knowledgeable and helpful during my visit. I never felt pressured More

by ramonaford
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025

Cameron is efficient, patient, knowledgeable, and responsive. There is no one else I’d rather deal with! Kudos to him overall. Thanks for always answering my questions Cameron. More

by Norahs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Knott
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Longo Toyota of Prosper responded

Thank you for sharing your feedback! We're so pleased to hear that Cameron has been efficient, patient, and responsive throughout your experience. It means a lot to know that his knowledge and dedication have made such a strong impression. We'll be sure to pass along your kind words—he'll truly appreciate them. Team Longo

May 02, 2025

Great service and great prices in new and used cars. The staff is amazing in both sales and service. They go out of their way to help make your experience better. Highly recommend them for all your buyi More

by cabeale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence Caudillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Longo Toyota of Prosper responded

We’re so glad to hear you had a fantastic experience with both our sales and service teams! Providing great service and competitive prices is what we strive for, and we’re thrilled that our staff made your experience even better. Your recommendation means the world to us, and we’re grateful for your trust in us for both your buying and servicing needs. Team Longo

May 01, 2025

My experience was awesome, because customer service, car price, and short process were the reason I recommend Longo Toyota More

by Blanm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Olumide Betiku
May 02, 2025 -

Longo Toyota of Prosper responded

We’re so glad to hear your experience was awesome! Great customer service, fair pricing, and a smooth process are exactly what we aim for. Thank you for recommending Longo Toyota of Prosper, we truly appreciate your support and look forward to serving you again!

May 01, 2025

I had an incredible experience at Toyota of Prosper! Jared Zak was absolutely amazing—hands down the best customer service I’ve ever received. From the initial phone call and text to the moment I walked More

by alykhan41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Zak
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Longo Toyota of Prosper responded

We’re beyond grateful for your kind words! It’s wonderful to hear that Jared provided you with such a seamless and positive experience from start to finish. He truly goes above and beyond for every customer, and we’re so happy to know his kindness and dedication made such an impact on you. Thank you for trusting us and for sending your family and friends our way—your support means the world to us. We’ll be sure to pass along your appreciation to Jared! Keep being awesome, and we look forward to seeing you again soon! Longo Toyota of Prosper

April 30, 2025

Best experience as a first time buyer! Jared, Mike, and Chad were able to work with me. This was my 4th dealership in a day. They really worked with me to get the car I wanted and not try More

by biatris morales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Zak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike and Chad!!
Apr 30, 2025 -

Longo Toyota of Prosper responded

Thanks so much for the awesome review! We're glad Jared, Mike, and Chad could help make your first car-buying experience a great one. We appreciate the recommendation and look forward to seeing you again - Team Longo

April 30, 2025

This is a dealership you want to keep coming back to. You’ll end up bringing every family member and your friends, because they value you here and you feel that. From the moment you enter the doors at Lo More

by barefooted.ginger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emanuel Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Silver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Weiner
Apr 30, 2025 -

Longo Toyota of Prosper responded

Thank you so much for your kind words and thoughtful review! We're thrilled to hear that your experience with us has been so positive that you'd bring your family and friends—there’s no greater compliment. At Longo, we take pride in creating a welcoming, relaxed environment and providing exceptional service from start to finish. It means a lot to know that our team made you feel valued and at ease. We truly appreciate your support and look forward to seeing you again soon!

April 30, 2025

When this dealership stumbled and did a faux pau with me they quickly took measures to correct everyone. Much to my satisfaction without me asking for anything. It’s always a great indicator of the class wh More

by jwhobbs61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lawrence Caudillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Weston Wallace 5 stars
Apr 30, 2025 -

Longo Toyota of Prosper responded

We are absolutely thrilled to hear about your positive experience with us. We genuinely appreciate your understanding and are glad that we were able to correct the situation to your satisfaction. It's wonderful to know that our efforts to make things right have earned your business. Thank you for sharing your feedback and for giving us the opportunity to serve you!

April 29, 2025

I came in already with a vehicle I was interested in and the first person I saw was Mr Bailey. He answered all my questions, let me test drive and made everything smooth. Great salesman More

by KJr.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Longo Toyota of Prosper responded

Your review is appreciated. We are glad Mr. Bailey provided you with a smooth experience at Longo Toyota of Prosper.

April 28, 2025

The staff and crew were very polite and caring. I would recommend this great dealer. More

by virgil_cornelisz
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Longo Toyota of Prosper responded

Thank you for your kind feedback! We’re so glad to hear that our staff and crew made your experience a positive one. We pride ourselves on being polite, caring, and dedicated to providing the best service possible. Longo Toyota of Prosper

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