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Longo Toyota of Prosper

Prosper, TX

4.9
1,397 Reviews
At Longo Toyota of Prosper, our guiding principle is “Taking care of our guests, one at a time.” We create superior guest experiences that exceed expectations at every touchpoint. Our goal is to create lifelong relationships by establishing trust and loyalty through integrity and transparency. We never charge over MSRP or add overpriced additional equipment on our great selection of new, certified used, and used cars. We are proud to be part of the DFW community and actively support educational and charitable organizations. Our knowledgeable and helpful team members look forward to serving the DFW and surrounding communities.
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2100 West University Drive

Prosper, TX

75078

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Showing 1,397 reviews

January 08, 2020

Services rendered were very good and additional maintenance was appreciated and well performed - thanks for the free car wash. And maintenance was completed timely - my stay was short lived in the More

by Harris4201
Recommend Dealer
Yes
Employees Worked With
DAKOTA BURNS
Jan 09, 2020 -

Longo Toyota of Prosper responded

Thank you for your very kind review on DealerRater and appreciate your trust in our company. We will see you in another 5K miles and or 6 months in our Service Drive. Happy New Year! Team Longo Toyota of Prosper

January 04, 2020

Kenneth was polite, thorough and quick. Truck was washed without asking and returned within the hour as promised. Will definitely keep using Longo Service in future! More

by steve_kealler
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2020 -

Longo Toyota of Prosper responded

From all of us at Longo Toyota of Prosper, we wanted to say THANK YOU for entrusting us with your car care needs. Make it a great day and hurry back Kary Loefler Guest Relations Director LTP

January 03, 2020

Fast and efficient, was in and out, never knew buying a car could be so easy. The sales staff were competant, knowledgeable, and took pride in their work. More

by jeffl7
Recommend Dealer
Yes
Employees Worked With
NICK MOSHER, JAMES BROWN
Jan 03, 2020 -

Longo Toyota of Prosper responded

Thank you so much for this awesome shout out on DealerRater about your visit to Longo Toyota of Prosper. I'm delighted to read of the caring attention provided by a few of our team members, James/Nick. From all of us at LTP, Happy New Year!!!!!!! Kary Loefler Guest Relations Director

January 02, 2020

Relatively Painless Tony Canale was very helpful with identifying the vehicle for purchase prior to visiting the dealership and expediting the deal once there. However, t More

by Sarah
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
TONY CANALE
Jan 03, 2020 -

Longo Toyota of Prosper responded

Good Evening Ms. Sarah, My name is Kary Loefler, Guest Relations Director for Longo Toyota of Prosper. I wanted to extend our sincere apology for your experience with our Finance Dept. Feedback such as yours is only going to help us be a better company today than we were yesterday. I will make sure however, that Tony knows how much you appreciated his services. Have a wonderful 2020 Kary

January 01, 2020

Harrison Murphy was excellent and very professional and went out if his way to make sure we were taken care we were 100% satisfied with our purchase and would debut from him again More

by Rperot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kary Loefler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AMBER BOWDEN, Tony Pan, Harrison Murphey
Jan 03, 2020 -

Longo Toyota of Prosper responded

Happy 2020 from all of us at Longo Toyota of Prosper. We can't thank you enough for entrusting us with your car care needs. I will make sure the team at LTP receives a copy of this review, I know it's going to make their day, it certainly has made mine. Hurry back! Kary Loefler Guest Relations Director

December 31, 2019

I am very impressed by the staff at this dealership. It was their professionalism that helped me make my decision to buy my vehicle here. More

by Sarah
Recommend Dealer
Yes
Employees Worked With
Edwin Tillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BAZ RAHMAN
Dec 31, 2019 -

Longo Toyota of Prosper responded

From all of us at Longo Toyota of Prosper we certainly appreciate you entrusting us with your car care needs. Welcome to the Longo Toyota Family. Team Longo

December 31, 2019

These people have gone above and beyond for me. Did not have to wait long like other dealerships I’ve dealt with in the past. Extremely happy & Highly recommended! More

by Dentcraftoftexas
Recommend Dealer
Yes
Employees Worked With
Alex burris, Tony Pan, Preston Mitchell
Dec 31, 2019 -

Longo Toyota of Prosper responded

THANK YOU * THANK YOU * THANK YOU for the kind words you've mentioned in your DealerRater review. I cannot wait to share this posting with Preston, Tony and Alex. I know it's going to make their day it certainly has made mine. Happy New Year Team Longo Toyota of Prosper

December 30, 2019

Second vehicle from Longo in Prosper! Nick Mosher was made everything easy for us. This Toyota Prosper does not play with customer’s money (very important). This dealer is really good. More

by Chefj627
Recommend Dealer
Yes
Employees Worked With
Billy Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : NICK MOSHER
Dec 30, 2019 -

Longo Toyota of Prosper responded

Welcome back Chefj627 - I loved reading this review and cannot wait to share it with Nick/Billy and the team, I know it's going to make their day, it certainly has made mine. Happy New Year! Kary Loefler Guest Relations Director

December 28, 2019

Reception was very good. Serviced my Toyota RAV4, picked up today, yet to access the performance after servicing. David Araujo attended to me. Good guy. More

by vebuchiom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : David Araujo.
Dec 30, 2019 -

Longo Toyota of Prosper responded

Thank you for taking the time to share your visit to Longo Toyota of Prosper on DealerRater and appreciate you entrusting us with your car care needs. Have a wonderful 2020 and hope to see you in our Service Dept. Kary Loefler Guest Relations Director

December 24, 2019

From first visit having car serviced and then recently purchasing new vehicle, all wonderful experience s!! Third Toyota to own. Thankful to find this dealership!! More

by carolswik
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Orsburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Business man who helped finalize details 5 stars, Francisco "Cisco" Jimenez, TONY CANALE
Dec 24, 2019 -

Longo Toyota of Prosper responded

Hello carolwik, Glad to read that Tony, Randall and Francisco took great care of you. From all of us here at Longo we really do appreciate your business. Congratulations on your third Toyota! Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

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