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Longo Toyota of Prosper

Prosper, TX

4.9
1,388 Reviews
At Longo Toyota of Prosper, our guiding principle is “Taking care of our guests, one at a time.” We create superior guest experiences that exceed expectations at every touchpoint. Our goal is to create lifelong relationships by establishing trust and loyalty through integrity and transparency. We never charge over MSRP or add overpriced additional equipment on our great selection of new, certified used, and used cars. We are proud to be part of the DFW community and actively support educational and charitable organizations. Our knowledgeable and helpful team members look forward to serving the DFW and surrounding communities.
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2100 West University Drive

Prosper, TX

75078

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Showing 1,388 reviews

July 05, 2019

Quality Professionals Totally satisfied with all aspects of a used car purchase from Longo Toyota of Prosper, TX. Nick Mosher was the Sales Consultant who assisted in the p More

by BCSJim01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NICK MOSHER, Vince TalPlacido
Jul 05, 2019 -

Longo Toyota of Prosper responded

Good Morning BCSJim01 - it's Longo Toyota of Prosper wanting to say CONGRATULATIONS on your recent purchase from our store. Glad to read of the caring attention Nicholas / Vince provided. Have a great weekend and keep spreading the word about Longo Toyota of Prosper, we can never have enough business Kary Loefler Guest Relations Director Longo Toyota of Prosper E: kary.loefler@longotoyota.com

July 03, 2019

Great Friendly Service My experience today with Longo Toyota was top notch! I’ve never received such friendly and professional service from a dealer in this manner. Being in More

by Vanz1436
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DAKOTA BURNS, Francisco "Cisco" Jimenez, Kevin Sinker, MILLIE HUBBARD, MIKE MACKIEWICZ
Jul 03, 2019 -

Longo Toyota of Prosper responded

What a great way to begin our day at Longo Toyota of Prosper. I cannot wait to share this review with Mark/Danny, I know it's going to make their day, it certainly has made mine. Please be safe during the upcoming holiday and can't wait to see you again, in our Svc Dept. Kary Loefler Guest Relations Director E: kary.loefler@longotoyota.com

July 02, 2019

Doug always provide great service. Doug always helpful when it come to the service. I always looked for him. I know him from Toyota in Mckinney. But I don’t see him Mckinney anymore and More

by Danchang007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2019 -

Longo Toyota of Prosper responded

Thank you so much for your kind posting about your visit to Longo Toyota of Prosper. I'm so delighted to read of the caring attention provided by Doug and the team. Have a wonderful 4th of July and hurry back Kary Loefler Guest Relations Director

July 01, 2019

Amazing car buying experience! Nick was very helpful and with our first car buying experience! He made the process extremely easy and as fast as possible. He wanted to make sure we More

by Torijalex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NICK MOSHER
Jul 01, 2019 -

Longo Toyota of Prosper responded

Good Morning Torijalex - It's Longo Toyota of Prosper wanting to THANK YOU for sharing your experience on DealerRater. We know you have many choices when selecting a brand / dealer and we're all very honored you've chosen Longo for your car care needs. Have a wonderful rest of the week and please be safe on the 4th of July Kary Loefler Guest Relations Director E: kary.loefler@longotoyota.com

June 30, 2019

Honest, Genuine, and Attentive Edwin and Vince went above and beyond today to ensure I had a great experience. They listened when I talked. They did not rush me or attempt to push m More

by Rachel CM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Tillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince TalPlacido
Jul 01, 2019 -

Longo Toyota of Prosper responded

Good Morning Rachel and Happy Monday it's Longo Toyota of Prosper wanting to THANK YOU for posting this awesome review. I cannot wait to share this with Vince/Edwin, I know it's going to make their day, it certainly has made mine. Thank you once again, for being the most important part of our business. Kary Loefler Guest Relations Director E: kary.loefler@longotoyota.com

June 29, 2019

Great experience. Very courteous in the car business. Heather was a great help from the beginning, we were straight with each other and she allowed me to tell her what More

by Sobersa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sout out to Chad Weiner for handling the paperwork. , HEATHER CARULLO
Jul 01, 2019 -

Longo Toyota of Prosper responded

Wow - what a great way to start our week, with an awesome review such as this! We love reading story such as yours "SURPRISE" for your wife, nice job and well-deserved!!! Thank you for entrusting us with you and your family's car care needs Welcome to the Longo Toyota of Prosper Family! Kary Loefler Guest Relations Director E: kary.loefler@longotoyota.com

June 29, 2019

Tundra Very knowledgeable and quick process. Best experience buying a car ever. David greeted us upon arrival and helped every step of the way. Will defin More

by Aprilcasas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maldonado
Jul 01, 2019 -

Longo Toyota of Prosper responded

THANK YOU - THANK YOU - THANK YOU so much for sharing with others about your visit to Longo Toyota of Prosper. We know you have many choices when selecting a brand/dealer and we're all so honored to have been chosen to handle your car care needs. Have a wonderful rest of the week, please be safe for the 4th of July and hurry back! Kary Loefler Guest Relations Director E: kary.loefler@longotoyota.com

June 27, 2019

Francisco Jimenez provided excellent customer service. This was my first time at Longo Toyota. Francisco was very knowledgeable and provided wonderful service. I plan to ask for him at my next scheduled More

by JJacobson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco "Cisco" Jimenez
Jun 28, 2019 -

Longo Toyota of Prosper responded

From all of us at Longo Toyota of Prosper, we wanted to thank you for entrusting us with your car care needs. Have a wonderful weekend and hurry back! Kary Loefler Guest Relations Director LTP - Team Longo E: kary.loefler@longotoyota.com

June 27, 2019

Great Service We had our 2010 Toyota Venza serviced for its 30,000 miles checkup. Doug went over all services that was done for the 30,000 mile checkup. More

by Peanut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2019 -

Longo Toyota of Prosper responded

Thanks for the shout out on DealerRater - We appreciate your efforts in recognizing one of our team members. Have a wonderful rest of the week and hurry back! Team Longo Toyota of Prosper

June 20, 2019

Service This was the first time that I took my car here for service. The service was done quickly, the employees were friendly and the facility was clean. More

by Horst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MIKE MACKIEWICZ
Jun 21, 2019 -

Longo Toyota of Prosper responded

Hello Horst, We are glad to read that Mike took great care of you. We definitely appreciate your business and look forward to seeing in the future. Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. Jessica.galvan@longotoyota.com

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