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Longo Toyota of Prosper

Prosper, TX

4.9
1,420 Reviews
At Longo Toyota of Prosper, our guiding principle is “Taking care of our guests, one at a time.” We create superior guest experiences that exceed expectations at every touchpoint. Our goal is to create lifelong relationships by establishing trust and loyalty through integrity and transparency. We never charge over MSRP or add overpriced additional equipment on our great selection of new, certified used, and used cars. We are proud to be part of the DFW community and actively support educational and charitable organizations. Our knowledgeable and helpful team members look forward to serving the DFW and surrounding communities.
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2100 West University Drive

Prosper, TX

75078

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Showing 1,420 reviews

May 31, 2025

From start to finish it’s a good experience. They always do what they say and they go above and beyond. More

by Pinflap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Longo Toyota of Prosper responded

Thank you for the kind words! We're so glad to hear that your experience from start to finish was a positive one. We appreciate your trust and look forward to serving you again - Team Longo

May 31, 2025

Cameron Knott did a great job. Explained what we needed and answered all of our questions. More

by Randy C-HR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Knott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Longo Toyota of Prosper responded

Thank you for your feedback. We’re delighted to hear that Cameron met your expectations. Have a great week - Team Longo

May 29, 2025

Service writer Doug at Longo Prosper Toyota and the tire mechanic are top notch, fast , and professional .What a great experience I drive from Rockwall to get my service done there. 5 thumbs up. Tell them More

by mjjj86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tire Mechanic
May 29, 2025 -

Longo Toyota of Prosper responded

Thank you for the fantastic review! We're so glad to hear that Doug and our tire technician provided you with fast, professional service. It means a lot that you drive all the way from Rockwall to visit us — we truly appreciate your loyalty and trust. We'll be sure to pass along your kind words to Doug and the team. And we love the “5 thumbs up” — that made our day! Team Longo

May 29, 2025 -

mjjj86 responded

👍

May 29, 2025

I had an incredible experience working with Tony at Longo Toyota in Prosper! He was patient, flexible, and truly went above and beyond to try to make a deal happen — even though in the end we couldn’t close More

by Payvand
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Longo Toyota of Prosper responded

Thank you so much for sharing your incredible experience with Tony and the team here at Longo Toyota of Prosper! We're truly grateful for your kind words and appreciate you taking the time to recognize Tony’s professionalism, patience, and dedication. While we’re sorry the deal couldn’t come together this time due to the trade-in limitations, we're so glad to hear that you still felt valued and supported throughout the entire process. That’s exactly the level of care and commitment we strive to deliver. We’ll be here when you’re ready, and Tony will be more than happy to assist you again. Thank you for your trust, and we look forward to welcoming you back soon!

May 28, 2025

Great services. The general atmosphere was positive. service was performed well. Accommodated the needs of my vehicle More

by jorge.celissr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Longo Toyota of Prosper responded

Thank you for your kind words and for taking the time to share your experience. We're glad to hear you received great service and that the general atmosphere was positive. It's always our goal to accommodate the needs of every vehicle, and we're happy we could deliver on that for you. We truly appreciate your support and hope to see you again! Team Longo Toyota of Prosper

May 27, 2025

Tony continues to be our go to guy for handling our vehicle transactions. He knows what he’s doing, he explains everything in detail, and he’s just a really nice person to be around. Can’t thank him More

by 4evermomof2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Longo Toyota of Prosper responded

Thank you so much for taking the time to leave such a thoughtful review on DealerRater. We truly appreciate your kind words and continued trust in our team. We’re especially grateful for your recognition of Tony — he takes great pride in providing clear, helpful, and friendly service, and we're thrilled to hear that he’s been able to make your vehicle transactions smooth and stress-free over the years. It means a lot to us to know he’s made such a positive impact on your family. Team Longo

May 27, 2025

Cameron was fabulous! Very knowledgeable and patient with all my questions and comments! Accommodated the needs of my vehicle and my pocketbook. I will be back! More

by JS
Recommend Dealer
Yes
Employees Worked With
Cameron Knott
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Longo Toyota of Prosper responded

Thank you so much for your wonderful review! We're thrilled to hear that Cameron made such a great impression during your visit. His knowledge, patience, and genuine care for our customers truly set him apart, and we're glad he was able to accommodate both your vehicle's needs and your budget. Make it a great day JS and hurry back - Team Longo

May 25, 2025

The general atmosphere was positive but this was my first visit and I didn’t know what the steps are. Many employees were present but no one acknowledged me and explain what I needed to do. service was perfo More

by Porterwilson814
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth James
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Longo Toyota of Prosper responded

Thank you for sharing your feedback. We're glad to hear that the service itself was performed well and that, overall, you were happy with your visit. We do, however, regret that your initial experience upon arrival didn’t meet expectations. First impressions are important, especially for first-time guests, and we understand how a lack of guidance can be frustrating. Your comments have been shared with our team so we can improve how we welcome and assist new visitors. Thank you for helping us be a better ran dealership - Team Longo

May 25, 2025

Jeff and Tony were very attentive to are requests from beginning to end. They provided detailed information and allowed us to make decisions regarding the purchase without any pressure. Both were profess More

by Sheriliz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Wilmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Reetz, Olumide Betiku (both 5 stars)
May 27, 2025 -

Longo Toyota of Prosper responded

We appreciate you sharing your experience. It's great to hear that Jeff and Tony were attentive to your requests from start to finish, providing detailed information and allowing you to make informed decisions without any pressure. We're glad you found the process both professional and enjoyable. Your feedback will be shared with the team, and we look forward to assisting you again in the future. Team Longo

May 24, 2025

Tony and Billy took the time to walk us through our first leasing experience, making sure we understood what exactly what was going on while also understanding our wants and needs — not only financially but More

by SNLoopz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Longo Toyota of Prosper responded

It's important to us that our guests feel respected and supported throughout the process, and we're glad to know that you felt no pressure and experienced none of the typical sales tactics often seen elsewhere. Your kind words about Tony, Billy, and the Longo Toyota of Prosper team are truly appreciated. We hope you enjoy your new vehicle and look forward to assisting you again in the future.